Napleton Autowerks of Rockford

Very professional sales experience I’ve purchased many cars from Troy. I appreciate his professionalism, honesty, and knowledge. I’ll definitely buy another from Troy Vail. I would reco I’ve purchased many cars from Troy. I appreciate his professionalism, honesty, and knowledge. I’ll definitely buy another from Troy Vail. I would recommend Troy for any auto purchase you’re considering. More

Exceptional service and follow up Troy Vail at Napelton’s Porsche in Rockford IL did a fine job with us. His main goal seemed to be intent on making sure we purchased the right vehicle Troy Vail at Napelton’s Porsche in Rockford IL did a fine job with us. His main goal seemed to be intent on making sure we purchased the right vehicle for our needs. He answered questions and was educated on the cars he sells and also competitor’s versions. I felt he truly enjoys what he does and represents the Porsche brand and Napelton’s in a positive and enthusiastic manner. Kudos. More

Very easy, enjoyable experience My experience at Napletons was fantastic. They were very helpful and my dealer, Troy Vail, could not have made the process easier. He was able to help My experience at Napletons was fantastic. They were very helpful and my dealer, Troy Vail, could not have made the process easier. He was able to help me find exactly what I was looking for and made the purchasing process very quick, compared to other dealer that I have dealt with before. I highly recommend purchasing your next vehicle at Napletons Porsche, Cadillac, and Subaru. They take good care of all of the vehicles on their lot and are very willing to make sure you get what you are looking for. More

Great experience! I went into Napelton's and recieved the best customer service by J.R. and Charles. We were able to get in and out quickly while getting the best deal! I went into Napelton's and recieved the best customer service by J.R. and Charles. We were able to get in and out quickly while getting the best deal! I would highly recommend our salesman J.R. when looking for your next vehicle. More

Low pressure great info Worked with Nick Ciconte, Todd. They gave me all the information I asked for and let me drive 3 different vehicles. When I get my tax return I'll co Worked with Nick Ciconte, Todd. They gave me all the information I asked for and let me drive 3 different vehicles. When I get my tax return I'll come back More

Best vehicle purchase experience - ever! When you feel comfortable negotiating a change of vehicle it says everything about the salesperson you are dealing with. When you drive the vehicle aw When you feel comfortable negotiating a change of vehicle it says everything about the salesperson you are dealing with. When you drive the vehicle away with a smile on your face, it actually says it all. Troy's professionalism and attention to detail made the purchase stress-free. Thank you for that Troy. More

Truly a model car salesmen. Troy makes the buying experience a very easy and enjoyable time unlike most car salesmen. Never pressuring and pushing you to do things you are not co Troy makes the buying experience a very easy and enjoyable time unlike most car salesmen. Never pressuring and pushing you to do things you are not completely comfortable with during the buying experience. I will be back as a repeat customer for sure. More

The best The people at the Subaru store are top notch. Scott, Todd and Tim make every visit there a real pleasure. Whether it's a car wash or purchase always The people at the Subaru store are top notch. Scott, Todd and Tim make every visit there a real pleasure. Whether it's a car wash or purchase always a good experience. More

Extremely pleased - Will Buy from here again! I wanted to thank everyone at Napleton Rockford for making my buying experience as seemless as possible. Jaci made sure all of my information was rel I wanted to thank everyone at Napleton Rockford for making my buying experience as seemless as possible. Jaci made sure all of my information was relayed to Todd, which made it easier for him to work on providing me with the best deal possible. Once I arrived at the dealership, Mike Price took over and made sure I had everything I needed and was happy not only before leaving the dealership, but followed up with me a day after to see how everything was going. Also wanted to thank Charles in finance for being thorough with the paperwork. More

Troy is amazing. I cannot say enough about how wonderful my experience has been with Troy. We have purchased multiple cars/SUVs from him and will continue to do so in I cannot say enough about how wonderful my experience has been with Troy. We have purchased multiple cars/SUVs from him and will continue to do so in the future. More