J.B.A. INFINITI of Ellicott City

Another Excellent Sales Experience! This is the 3rd truck I've purchased from JBA Infiniti, and the most efficient and customer-friendly sales experience I've had to date! This is the 3rd truck I've purchased from JBA Infiniti, and the most efficient and customer-friendly sales experience I've had to date! More

Happy Customer I took my vehicle in for routine maintenance and a repair; they were quick and efficient. I was very pleased by the level of their professionalism and I took my vehicle in for routine maintenance and a repair; they were quick and efficient. I was very pleased by the level of their professionalism and high quality work that was performed on my vehicle. The lobby area is really nice, and very neat. They also offer refreshments while you wait. I always have a great experience when I go there and feel valued as a customer. Thank you, Lani! More

Fantastic sales experience This was one of the best sales experiences I ever had. They were straight forward with the pricing and knowledgeable about the product. The process wa This was one of the best sales experiences I ever had. They were straight forward with the pricing and knowledgeable about the product. The process was quick and easy and everything was explained in detail. More

Best Service Ever This was the best car buying experiences I have ever had,from the time I walked in the door until I left with my new car. The entire staff from sales This was the best car buying experiences I have ever had,from the time I walked in the door until I left with my new car. The entire staff from sales to finance were very helpful and made it a very nice car buying experience. More

Service Department Lani's customer service is superb and he is always professional, taking the extra steps to ensure my needs are met. While I'm waiting to have my car s Lani's customer service is superb and he is always professional, taking the extra steps to ensure my needs are met. While I'm waiting to have my car serviced I enjoy the snacks, TV and the time to catch up on emails or read a magazine. More

Time Consuming I have been to other dealerships and it took forever, this time everything was well put together and the salesman valued my time also compassionate to I have been to other dealerships and it took forever, this time everything was well put together and the salesman valued my time also compassionate to my needs. I am a very happy customer driving my first Mercedes-Benz!!! More

Always attentive, very knowledgeable about the vehicles This is my 2nd lease and my dealer Jay Harley was always a pleasure to work with. He helps me thru step by step. Always attentive to my needs and stra This is my 2nd lease and my dealer Jay Harley was always a pleasure to work with. He helps me thru step by step. Always attentive to my needs and strategies out questions I have with any vehicles. More

Excellent service Lani in service was excellent. He had a rental car for my usage while my car was being serviced. He kept in touch with me about my vehicle and it was Lani in service was excellent. He had a rental car for my usage while my car was being serviced. He kept in touch with me about my vehicle and it was ready just in time. He is very patient and I highly recommend working with him. More

Infiniti Customer for LIFE!! What can i say about HARLEY! He is super professional and got me exactly what I wanted. I was looking for a 2011 Infiniti G37x and even though they do What can i say about HARLEY! He is super professional and got me exactly what I wanted. I was looking for a 2011 Infiniti G37x and even though they don’t make the G series anymore, Harley found me the perfect coupe! The process was smooth and i felt really comfortable with him. I am in love with my car and whenever i need something; night or day. I can always shoot Harley a text and he’s always so helpful and informative. I’m in the process of purchasing a second vehicle and I’m coming to JBA Ellicott City just to see Harley! More

Sales Experience Great experience, I plan on purchasing my next car from Harley. Everyone in the office went above and beyond to help me. They treat you like family. Great experience, I plan on purchasing my next car from Harley. Everyone in the office went above and beyond to help me. They treat you like family. I would recommend anyone who is interested in purchasing an infiniti to visit JBA. More