Baierl Cadillac

New Ownership Bought over 10 cars from Baierl in past years. Always received great service with courtesy. Recent issue with Cadillac- left voice mails - 3 emails. Bought over 10 cars from Baierl in past years. Always received great service with courtesy. Recent issue with Cadillac- left voice mails - 3 emails. Received sales call last week(unrelated to this issue) - advised that person of lack of response- Said he would check out - still awaiting response. Can only believe that new “ absentee” ownership has no interest In retaining customers and note that staff has had a wholesale change. Bought my last vehicle from these people. More

Excellent service Wheel bearing needed replaced on my 2008 xxx. I didn't have an appt but Regina and Greg were able to get my car in next day. Both are professional Wheel bearing needed replaced on my 2008 xxx. I didn't have an appt but Regina and Greg were able to get my car in next day. Both are professional and courteous. Greg kept me updated on the cost and status of the repairs and my car was ready when promised. More

Disgrace I had my car in for repair. Oil leak near brakes. They managed to find $2250 in repairs - but they never repaired what I have brought it in for. Th I had my car in for repair. Oil leak near brakes. They managed to find $2250 in repairs - but they never repaired what I have brought it in for. They are a disgrace. The front wheel was never even taken off. They are rude and slow. Nothing is good about this place. More

Flat Tires We leased our cadillac with less than 2,500 miles. Ended up with a flat tire a year in and were told the Pirelli tires were not under warranty and pa We leased our cadillac with less than 2,500 miles. Ended up with a flat tire a year in and were told the Pirelli tires were not under warranty and paid over $400.00. A week ago we were faced with another flat...took in for service...they were very unaccommodating and miserable. They tried to tell us we needed 3 new tires (two tires had terrible tread) and gave me a quote of over $1600!! we replaced the flat tire only and again paid over $400.00 We are not cheap individuals but come on this does not add up. To our surprise we woke up this morning with another flat. Again wexford baierl was rude and not able to provide us with a loaner or service the vehicle. The said call roadside and have it towed to the south hills. Fed up we contacted Pirelli and found these tires are in fact under warranty!! Pirelli was able to confirm they reimbursed cadillac and cadillac was to return the credit to the customer!! More

great service dropped off my 2011 ctsv and the manager was thoughtful enough to keep it inside for me !!! Awesome Always great service Thats why I come back dropped off my 2011 ctsv and the manager was thoughtful enough to keep it inside for me !!! Awesome Always great service Thats why I come back More

Excellent service Excellent same day service for a flat tire on a Cadillac. They had the special tire we use and there wasn’t an appointment needed. Have been to this d Excellent same day service for a flat tire on a Cadillac. They had the special tire we use and there wasn’t an appointment needed. Have been to this dealer in the past and always had excellent service More

Friendly not pushy and the deal was a fair price. We were only thinking about buying a car. Tom showed the Cadillac and the cost for us to buy it and be driving a new Cadillac.......well enough said> We were only thinking about buying a car. Tom showed the Cadillac and the cost for us to buy it and be driving a new Cadillac.......well enough said> More

Serivce is excpetional The service is exceptional at this dealership. I wouldn't take my vehicle anywhere else!! This team continues to exceed my customer expectations. The service is exceptional at this dealership. I wouldn't take my vehicle anywhere else!! This team continues to exceed my customer expectations. Thank you!! Jeannine More

201 7Cadillac CT6 - Anthony/Teresa Wyche Matt was exceptional. He was well-versed on the 2017 Cadillac CT6. He made my wife and me feel comfortable and he was accommodating. He knew his way Matt was exceptional. He was well-versed on the 2017 Cadillac CT6. He made my wife and me feel comfortable and he was accommodating. He knew his way around the vehicle. He answered any and all questions. He made our trip worth while. He was professional and honorable. Thanks Matt! More

Joe Feldkircher was awesome! Joe was very intuitive concerning my needs. He tirelessly searched for the vehicle that would meet my requirements. He changed his schedule so as not Joe was very intuitive concerning my needs. He tirelessly searched for the vehicle that would meet my requirements. He changed his schedule so as not to cause me any inconvenience. More