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Principle BMW of San Antonio

San Antonio, TX

4.7
1,166 Reviews

15507 I-10 West

San Antonio, TX

78249

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Showing 1,166 reviews

May 21, 2018

Exemplary Service My sincere appreciation to Lisa Robinson (Sales Rep) & Jason Rodriguez (Service) for such warm, patient, informed courteous professional service, Sinc More

by applejack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Rodriguez, Lisa Robinson
May 21, 2018 -

Principle BMW of San Antonio responded

Hello, and thanks so much for the 5-star review! So excited to hear you had a wonderful experience at our dealership. We hope you love your new car & will stop by and see us soon! Take care!

May 13, 2018

Great service. I felt I could really trust the staff. The whole staff was great, especially the salesperson, Jared Coronado, he was very helpful. It is a pleasure dealing with knowledgeable people. Love m More

by ROSIE.CAVAZOS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Coronado
May 14, 2018 -

Principle BMW of San Antonio responded

Hi Rosie, so glad to hear you had such an awesome experience at our dealership! We will pass along your praise of Jared and hope to see you sometime soon. Take care!

May 10, 2018

excelent service excellent service, availability, quick response, immediate solution and a comfortable place to do business, the staff is very well trained to give the More

by benny-tkd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yvonne Garcia, Yvonne Garcia
May 14, 2018 -

Principle BMW of San Antonio responded

Yvonne, thanks so much for leaving a review! We greatly appreciate your business & hope you love your new vehicle--stop by anytime!

May 08, 2018

Great experience Huge selection- they had exactly what we wanted on site. Had a great salesperson, Yvonne Garcia, who was very knowledgeable and helpful. Our second pu More

by MFChurchill
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yvonne Garcia
May 08, 2018 -

Principle BMW of San Antonio responded

Thank you so much for your 5-star review! We always appreciate any and all feedback, especially from happy customers. So glad to hear that you had a wonderful experience with Yvonne. She is a great teammate and we are lucky to have her. Please enjoy your new vehicle and take care!

May 07, 2018

purchasing a car got a bmw 428i m sport. really great car, very happy with it. kinda low ball me on my trade in tho. if youre getting a car here, talk to charles chukw More

by RICHSON.BACAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
charles chukwu
May 08, 2018 -

Principle BMW of San Antonio responded

Hi there! Thanks so much for taking the time to leave a review. We are so glad to hear you had a great shopping experience with Charles, and will make sure to pass along your praise. Please let us know if you ever have any questions or problems! Take care.

May 05, 2018

New Car Purchase Jared was our Sales Counselor; if you're ever visiting, or have an interest in a new BMW, please ask for him.. He was very helpful and made our purch More

by VICTOR_BARNWELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Barraza, Jared Coronado
May 07, 2018 -

Principle BMW of San Antonio responded

Hello Victor! Thank you so much for your 5-star review, we here at BMW of San Antonio truly appreciate it! Jared is a valued member of our team and we will be sure to pass along your praise. We hope you're loving your new vehicle, take care!

May 05, 2018

Salesman Rob Silva Rob Silva was fabulous in showing the Mini. His expert knowledge and excellent customer service contributed to my decision to purchase. A pleasant e More

by SUPERLADY2U
Recommend Dealer
Yes
Employees Worked With
Rob Silva
May 07, 2018 -

Principle BMW of San Antonio responded

Hi there! So happy to hear you had such an awesome experience at our dealership and with our teammate Rob. It's happy customers like you that encourage us to strive for excellence every day, so thank you! We hope you're loving your new vehicle, and please feel free to stop by anytime.

May 04, 2018

Rude and disrespectful I would not recommend this dealership and this person Katherine Philp. She’s rude and not helpful. She is not expirienced and doesn’t know the product More

by Mclub94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Katherine Philp
May 08, 2018 -

Principle BMW of San Antonio responded

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May 04, 2018

Rude and doesn’t know her product I honestly cannot believe how rude this woman is. She is not helpful and she was very rude from the beginning! She doesn’t know her product at all. Sh More

by Mclub94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Katherine Philp
May 04, 2018 -

Principle BMW of San Antonio responded

We hate to hear that you've had this negative experience working with our team. I would be happy to speak with you, address your concerns, and work out these issues. We value your business and truly hope your opinion of our dealership will improve. Please reach out to us at 210-732-7121 ext 1320

May 04, 2018

2nd Time Working With Them and Was - NOT DISAPPOINTED This was our second time purchasing from BMW of San Antonio and neither time were we disappointed. The inventory was just enough to feel we had option More

by Brad & Heather Owens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Hallman and Brad (finance)
May 04, 2018 -

Principle BMW of San Antonio responded

Hi again Brad and Heather! So excited to hear your second experience with us was as top-notch as the first. Nick is truly an asset to our team, and we are so glad to hear he took such great care of you--as always! We hope you continue to love your new car, and please feel free to stop by anytime!

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