Jack Demmer Lincoln

Fantastic Experience I pretty much new what I wanted when I walked into the showroom door on the first day. I glanced around the showroom looking for a 2018 Navigator to g I pretty much new what I wanted when I walked into the showroom door on the first day. I glanced around the showroom looking for a 2018 Navigator to get a feel for the vehicle and nothing. That day they had nothing in the showroom and two sold Navigators on the lot. Immediately, there was a bright young salesman wanting to help me with anything I wanted to see. He introduced himself...Samer Awazem. I have never received a warm and welcome treatment at a dealership as I did that day. Even when I explained that I am a retired Ford employee. That usually deflates the want for a salesman to spend a great deal of time with you, but not Samer. He helped me for a few days as I was finalizing exactly what I wanted in my mind. One day I just stopped by the dealership and Samer was out with a customer but Racha Hodroj was more than happy to stop what she was doing and she helped me with a question I had until Samer came back. Once I completed the order for the vehicle, off we went to the Finance Manager, Ron Moore. I thought, "here comes the high pressure". Not at all. Again, another individual that is looking out for your best interest. Did he show various plans...Yes. Did he explain them in great detail....Yes. Was I pressured into buying any of them...NOPE. I did get the 8 year Vehicle warranty and the 7 year Tire warranty but I knew I should have those going into his office. These are the nicest group of helpful individuals that I have ever dealt with in my many years of vehicle purchases. Thy them. You will not be disappointed, GUARANTEED !!! They do have the 2018 Navigators on the showroom floor now. Go check them and Samer out. More

Very Professional Nanette always goes above and beyond the call of duty. She is the only sales representative that I will deal with. She is truly the best in the busi Nanette always goes above and beyond the call of duty. She is the only sales representative that I will deal with. She is truly the best in the business. More

The epitome of excellent service I walked into the dealership and was greeted by Nannette with a smile, Beautiful personality and very attentive to my needs in the search for what I I walked into the dealership and was greeted by Nannette with a smile, Beautiful personality and very attentive to my needs in the search for what I wanted in my vehicle. She took the time to actively listen to make sure she understood exactly what I wanted: then She went the extra mile by researching several dealerships around Michigan and other states until she found what I was looking for. I was very blessed with the service that was provided to me by Nanette. I will be a returning customer. Thank you More

Great warm friendly experience Nannette was friendly, answered my questions, showed me all the new features on this car vs my last car, helped me with the Lincoln app. Nannette was friendly, answered my questions, showed me all the new features on this car vs my last car, helped me with the Lincoln app. More

Excellent customer service Refreshing to have a trusting relationship with a car salesperson. Went the extra mile to provide fantastic customer service and was enjoyable to do b Refreshing to have a trusting relationship with a car salesperson. Went the extra mile to provide fantastic customer service and was enjoyable to do business with! Thank you! More

Quick and easy They were very helpful and informative when looking at a car I was interested in. Would definitely go back to do business with them again. They were very helpful and informative when looking at a car I was interested in. Would definitely go back to do business with them again. More

I’m pleased with my vehicle. Nanette Vizachero is one of the best, she very detailed and takes her time showing and telling you all information that is needed when buying a car, m Nanette Vizachero is one of the best, she very detailed and takes her time showing and telling you all information that is needed when buying a car, my family and I would recommend her and this dealership to all our family and friends. Nanette is truly an asset. Thank you. More

Very Awesome! Pat Kross was my salesman and very patient, knowledgeable and extremely courteous. This is my first car note and I'm happy with my Lincoln mkz. He d Pat Kross was my salesman and very patient, knowledgeable and extremely courteous. This is my first car note and I'm happy with my Lincoln mkz. He definitely knows the Lincoln business so if you looking for a Lincoln, come see Pat! More

Amazing 5 Star Service Rachael Hodroj is the perfect example of a 5 Star sales person. Professional, Patient, Classy and Compassionate to one's needs & wants. Thank you Ra Rachael Hodroj is the perfect example of a 5 Star sales person. Professional, Patient, Classy and Compassionate to one's needs & wants. Thank you Racha! More

Satisfied Customer After dealing with Dodge/Chrysler for many years, I wanted to try something different. I didn't think I was being treated fair or as a valued custome After dealing with Dodge/Chrysler for many years, I wanted to try something different. I didn't think I was being treated fair or as a valued customer in my current lease. When I initially inquired online, I was just looking. I was contacted immediately via email and I didn't respond right away as I was still undecided and had no trust in dealing with the pressure of a commission driven sales person. My lease at the time was ending in 45 days so I was in no rush. Finally, I got a call from Racha as I had ignored my emails in my interest in a Lincoln SUV. She was very pleasant and most importantly not aggressive. I told her my current situation and explained what payment I could afford or was willing to pay. She gave a quote on a standard version of the SUV I had an interest in. The quote was much lower than I expected. I was skeptical that this quote would not be the same after I actually filled out the application. She assured me it would be the same. 20 minutes after submitting my application online, surprisingly she called me and told me I was approved for the monthly payment she had quoted. No lies or gimmicks!!!! 100% honest! The same day I went in to select a vehicle. I didn't really like the standard vehicle, just my personal preference. I wanted more features in my selection. She went and renegotiated the deal getting me everything I desired for a small increase in my payment. Unbelievable! Here I am taking possession in my desired selection and my monthly payment would be $317 less than my current lease payment. Same job, same credit score, vehicle values about the same. Very impressive to say the least. Long story short, I was pleased from beginning to end! I will have no hesitation in returning as a repeat customer at the end of my lease. Best decision I could have made for myself. More