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Jack Demmer Lincoln
4.9
274 Lifetime Reviews
21531 Michigan Ave, Dearborn, Michigan 48124 Directions DirectionsSales: (313) 274-8800
Customer Service
Quality of Work
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A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
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274 Reviews of Jack Demmer Lincoln
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July 02, 2020
"Anthony was professional and courteous and a great help..."
- SueAnthony was professional and courteous and a great help as he has always proven to be in the past. He helped make a bad situation ( more upcoming repair than I hoped) bearable and let me know all my options.
Read MoreEmployees Worked With
Anthony and YaYa both 5 stars
Helpful July 01, 2020
"Don't bother setting an appointment"
- MichiganFan13I had an appointment set for 5:00pm at this dealership to drive a specific car. I drive up at 5:03pm and ask for the car to test drive, and the salespeople inform me that they allowed someone else to come in and test drive the car 5 minutes before I came in. Subsequently, I never got to even see the car because it was sold soon after the test drive. I understand that they're just trying to make money, but that was a pretty low move to not even honor a simple appointment. It seemed like a complete waste of time to have driven 40 minutes there and back to not even be able to drive the car I had an appointment to. I was called later the next day from the dealership to ask about my experience, and not once did they even mention or apologize for their blunder. I probably won't be coming back here for a car, and neither should you. A complete waste of time.
Read MoreEmployees Worked With
Paul Sugars
June 27, 2020
"I was absolutely delighted witha. my car and salesman..."
- JlovejoyI was absolutely delighted with a. my car and salesman Dan B. Touchless drive, and signing C. Friendliness and welcome!!! The entire teamwas helpful and friendly!!!!
Read MoreEmployees Worked With
Paul Sugars
Other Employees :
Dan L
June 20, 2020
"No problems with service, salesperson addressed..."
- AhmonNo problems with service, salesperson addressed questions. Dealership adjusted to me inquest needs regarding titling, etc. Paperwork was ready upon arrival, salesperson demonstrated how to use app.
Read MoreEmployees Worked With
Nanette Vizachero
June 10, 2020
"To Josh Hershey, Jim Kemper and the entire JDL team ...."
- SMILEYTo Josh Hershey, Jim Kemper and the entire JDL team . This was a new experience for me . Thank you for an awesome & exciting ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ experience 😋😋 Gloria Davis
Read MoreEmployees Worked With
Nanette Vizachero
Other Employees :
Jim Kemper, Josh Hershey
June 10, 2020
"The guys at Demmer Quick Lane always take good care of my..."
- HenryFordHimselfThe guys at Demmer Quick Lane always take good care of my car. Every time I take my car in for service I know I’m gonna get quality service which is why I’m a repeat customer.
Read MoreEmployees Worked With
Anthony
June 04, 2020
"Called and talked with Joe in Service and then dropped..."
- scottdiamondCalled and talked with Joe in Service and then dropped the car off . Joe made sure I knew they would need my vehicle for a couple of days. Car was completed when promised and as always, in immaculate condition.
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Joe Kawod 5 Stars
June 03, 2020
"Great place for my oil changes.for two cars. Also, should..."
- DonGreat place for my oil changes.for two cars. Also, should mention that the guys have provided good advice on other repairs that are needed to be scheduled.
Read MoreEmployees Worked With
Oil change guys
May 19, 2020
"Ron Zelyez and Elisabeth Fardou did a phenomenal job..."
- DPSRon Zelyez and Elisabeth Fardou did a phenomenal job assisting me with purchasing my vehicle during this pandemic! They were courteous and patient as I learned to navigate completing the deal electronically. I am very pleased with my new vehicle and am pleased to be a long-standing Jack Demmer Dearborn customer! Dionne Shell
Read MoreEmployees Worked With
Ron Zelyez
Other Employees :
Elizabeth Fardou
May 13, 2020
"I have been using this dealership going on 5 years. It..."
- Gmiko1I have been using this dealership going on 5 years. It has always been a very professional experience and with going online to review cars has been a little challenging but we got through it and I am very satisfied with are new normal currently but being one on one with a salesperson is hopefully going to be back.
Read MoreEmployees Worked With
Racha Hodroj
Chris Conley
Paul Sugars
