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Friendly Chevrolet

Springfield, IL

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rated
223 Reviews

2540 Prairie Crossing Dr

Springfield, IL

62711

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Showing 223 reviews

October 26, 2018

Great service. Honest people to deal with! Great people to deal with. Every time I’am in for service it’s a very pleasant atmosphere. Same employees I have been dealing with for years. Top notc More

by Deena1965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Minor
Oct 29, 2018 -

Friendly Chevrolet responded

Thanks so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Bill Lynch, GM, (217)-547-0700

October 22, 2018

First time here; glad I made the choice I was very pleased with the experience, especially since this was the first time I used Friendly's auto service. I was greeted warmly and made to fee More

by BullGator84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt Bushnell
Oct 23, 2018 -

Friendly Chevrolet responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! All the best, Bill Lynch, GM, (217)-547-0700

October 21, 2018

Love Friendly Chevrolet Every time I go get my car serviced. They know me by my name, I always get excellent service on my car. They always come out to tell me what my More

by Alley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Stickel and Micheal Lauterbach
Oct 23, 2018 -

Friendly Chevrolet responded

Alley, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Friendly Chevrolet Springfield's Service Department. Kind regards, Bill Lynch, GM, (217)-547-0700

October 20, 2018

Glad I visited Friendly Chevrolet I got the deal I wanted and the car and was treated with respect. Thanks to Kirt, my salesman and the staff there I was able to clench a deal on a 201 More

by vwidixon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Bushnell
Oct 23, 2018 -

Friendly Chevrolet responded

Thanks for this marvelous review and congratulations on your new car! We are so pleased that Kirt was able to provide you with such exceptional service. Enjoy your new 2018 Chevy Trax! All the best, Bill Lynch, GM, (217)-547-0700

October 08, 2018

Was in out quickly Changed oil checked everything said.battery was 80% and will need replaced.before long tires needed air and fluids top off was happy with the service More

by Tray99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Turner
Oct 09, 2018 -

Friendly Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best regards, Bill Lynch, GM, (217)-547-0700

October 07, 2018

Completed the oil change quickly. The oil change was done quickly. They did not offer to wash or vacuum the car and nothing was explained as far as what was done or if anything else ne More

by Rachel512
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No idea, no one introduced themselves.
Oct 09, 2018 -

Friendly Chevrolet responded

Your feedback is greatly appreciated, Rachel. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. Please call me at your earliest convenience so that we can speak about this issue. Sincerely, Bill Lynch, GM, (217)-547-0700

September 23, 2018

Unplanned purchase I wasn't looking for a new car. However, when I purchased my car 2 1/2 years ago, I pretty much settled for what I could get quickly because I really More

by purplecat67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt Bushnell
Sep 25, 2018 -

Friendly Chevrolet responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best regards, Bill Lynch, GM, (217)-547-0700

September 15, 2018

Great experience!!! Second car we have bought from Tobin Pride w/ Friendly Chevrolet. Super good salesman. The finance person, James, was very efficient and explained ev More

by Pattiskia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tobin Pride
Sep 17, 2018 -

Friendly Chevrolet responded

Thank you so much for this wonderful feedback, Patti! We're so glad you came back to see us for your next car. It's fantastic to know James and Tobin helped make us worth the drive. If there's anything else we can help you with in regards to your new vehicle, please let us know. All the best, Bill Lynch, GM, (217)-547-0700

September 15, 2018

Lied about sale On Friday 9-14-18 the general manager was on 1450 Am, and said that all 52 in stock 18 Malibus, 18 criz, and the 18 equinox were 30% off Friday and Sa More

by Notsofriendly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Dotson, Ben Bergner
Sep 17, 2018 -

Friendly Chevrolet responded

It’s concerning to learn about your experience at our dealership. Your business is valuable to us, and we want to hear more about this situation. Please call me at your earliest convenience so that we can speak about this issue. Sincerely, Bill Lynch, GM, (217)-547-0700

September 12, 2018

Everybody is Great The experience from day one has been awesome. From two new vehicle purchases working with Derik, to all my routine service visits, I have always been More

by Donuts66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Grinley, Michael Lauterbach, Jerry (shuttle driver), Derik Hymans
Sep 13, 2018 -

Friendly Chevrolet responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! We look forward to seeing you again in the future! Regards, Bill Lynch, GM, (217)-547-0700

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