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Capital Subaru Hyundai of Greensboro
Greensboro, NC
1,442 Reviews
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December 15, 2018
Exceptional service Very pleased with the exceptional service Bob and everyone did an excellent job with selling as a car for our sons. Would highly recommend to others Very pleased with the exceptional service Bob and everyone did an excellent job with selling as a car for our sons. Would highly recommend to others More
by Tuscon
Verified CustomerEmployees Worked With
Bob Cooley, Brian Boulay
Helpful December 14, 2018
Excellent Gwynn was an excellent sales person, I enjoy this dealership and have purchased two cars from there. I always have a great experience every time I'm t Gwynn was an excellent sales person, I enjoy this dealership and have purchased two cars from there. I always have a great experience every time I'm there. More
by RMRICHA922
Employees Worked With
Brian Boulay, Gwynn Brandon Jr
December 14, 2018
Worst place ever. Liars. Kyle, Kim and the finance man lied and told me the sante Fe I was purchasing was a AWD to only find out when I get back to WV it was FWD and They coul Kyle, Kim and the finance man lied and told me the sante Fe I was purchasing was a AWD to only find out when I get back to WV it was FWD and They could of cared less once the sell was done. The sticker was taken off the window and we asked numerous times and these 3 employees assured us it was AWD. When we called the dealership they said nothing they could do about it. Said we could trade it back in after 3 days of having it to lose $5,000.00. Worst place ever. Honestly goes a long way. And there was nothing honest about what they did. They didn’t hesitate to cash the $20,000.00 check I had as a down payment though. More
by Lisa Mercado
Employees Worked With
Finance manager , Kyle Kohr, Kimberly Fike
December 14, 2018
Disappointed Drove all the way from Raleigh to Greensboro because my first 4 services were supposed to be free and I was really looking forward to having my 1st se Drove all the way from Raleigh to Greensboro because my first 4 services were supposed to be free and I was really looking forward to having my 1st service and a car wash after all the snow. I was so disappointed when they told me no more car washes and only the 1st service is free. More
by NADIANBOONE
Employees Worked With
Johan Espnioza
December 13, 2018
Great experience. I had a fantastic experience with getting my car's initial service done. Staff was competent and courteous. I had an appointment and was in and out in I had a fantastic experience with getting my car's initial service done. Staff was competent and courteous. I had an appointment and was in and out in less than one hour. Thanks More
by John
Employees Worked With
Lizbeth Sanchez, Pat Patterson, Ty Williams
December 13, 2018
The service advisor was responsive and knowledgable The service advisor very quickly diagnosed my problem. It turned out to be a warranty issue which he took care ofthe blink of an eye. My daughter had The service advisor very quickly diagnosed my problem. It turned out to be a warranty issue which he took care ofthe blink of an eye. My daughter had a 2011 Subaru Forester with 98000 miles on it. The engine has failed yet the warranty cover the replacement of the whole engine. I was in and out of the service department in 10 minutes. A week later I had the car repaired with zero cost. You can't get service better than that! These people are awesome and knowledgeable. More
by fmay16
Employees Worked With
Ty Williams
December 12, 2018
Recalls fixed on my car Went in for recalls on my car and they were fixed to my satisfaction. Was able to use loaner which was helpful for my needs Went in for recalls on my car and they were fixed to my satisfaction. Was able to use loaner which was helpful for my needs More
by AMYTP2602
Employees Worked With
David Fuller
December 12, 2018
Worst experience ever This was the worst service experience at a Subaru dealership.! Requested several things to be service on my 2018 Subaru WRX... after patiently waitin This was the worst service experience at a Subaru dealership.! Requested several things to be service on my 2018 Subaru WRX... after patiently waiting 4 hours, come to find out only two things were serviced.... as a customer I expect what I request to be serviced would be done!!!... No line of communication from service department with the customer while waiting for vehicle to be serviced... very unsatisfied and disappointed!!! More
by REUEL.2008
Employees Worked With
Amanda Smith
December 11, 2018
Car not fixed! Had my car in back in August for a burning smell. They told me I needed a new catylic converter. $ 2,300.00. Still noticed the burning in Novemb Had my car in back in August for a burning smell. They told me I needed a new catylic converter. $ 2,300.00. Still noticed the burning in November. Brought it back still noting the burning smell. Now diagnosed with needing new head gaskets, etc. $ 2,600.00+. Four months, $ 5000.00 dollars!! December, still has a burning smell. Called them....bring it in. Ha...what will be the next diagnosis. More
by STAMPINGAUNT
Employees Worked With
Ty Williams, Amanda Smith
December 11, 2018
Very helpful and willing to work with us They were very helpful and patient as I was looking for a car. We test drove 3 vehicles in order to tell the difference between available features suc They were very helpful and patient as I was looking for a car. We test drove 3 vehicles in order to tell the difference between available features such as awd and turbo engine in the Santa fe. They were able to work with our budget and saw the value in customer service. We chose this dealership because they had the most options on the lot for 2018 and 2019 vehicles in order to see differences in design and features. Overall, I was very pleased with their attentiveness throughout the process. More
by Photogirl13
Employees Worked With
Brandon Dick
