Hyundai Eugene

Fabulous customer care! Assistant Service Manager Luis Reyna and his staff gave me “red carpet” treatment and service. I would not hesitate to service my VW Golf R at this d Assistant Service Manager Luis Reyna and his staff gave me “red carpet” treatment and service. I would not hesitate to service my VW Golf R at this dealership. I live in the San Francisco area and try to service my car here whenever I visit my son in Eugene. Much better chance of getting my needs and my car’s needs met with the minimum amount of pain. Great experience! More

Friendly people, quick service. Great experience at Sheppard VW, always friendly people. Had a basic service done, it was done quickly and correctly. Highly recommend this dealership Great experience at Sheppard VW, always friendly people. Had a basic service done, it was done quickly and correctly. Highly recommend this dealership to anyone. More

GREAT SERVICE! I had the Computer system updated in my Hyundai Sonata, The Dealership was clean and staff are always very friendly and make you feel welcomed as soo I had the Computer system updated in my Hyundai Sonata, The Dealership was clean and staff are always very friendly and make you feel welcomed as soon as you walk in. I waited for my car there after it was done staff took their time to go over in detail what was done to my car and made sure to answer any questions I had. Service Department is GREAT!! More

Awesome Very informative and helpful. They took our car in and fixed in the same day. Explained in detail of what was needed and what they did to fix our prob Very informative and helpful. They took our car in and fixed in the same day. Explained in detail of what was needed and what they did to fix our problem More

Lovely Quick and easy...that’s what I asked for and they were great!!!!! Salesman to finance guy....very pleasant to work with. Love my new Kona 😁 Quick and easy...that’s what I asked for and they were great!!!!! Salesman to finance guy....very pleasant to work with. Love my new Kona 😁 More

Super satisfied I had been car searching for months and every step of my process and car experience with Sheppard has been nothing short of satisfactory. They were ve I had been car searching for months and every step of my process and car experience with Sheppard has been nothing short of satisfactory. They were very considerate of my budget and worked with me to find the best fit car that I would love. They considered my time and had me in and out in no time. There was a very true and pure genuine intentions in finding the right fit for me with no pressure what so ever to sale or hit some quota. John and Devan were both great and they made sure to deliver on there word and constantly made sure I was happy without overduing it and being too persistent. These guys went above and beyond to make sure I left a happy customer and assured me of my purchase! You can’t get any better than fast service, great consumer skills, and great prices! More

Very Thorough The technician found an important steering component that needed repair while conducting the 135,000 check up and service. Car was delivered on time- The technician found an important steering component that needed repair while conducting the 135,000 check up and service. Car was delivered on time-vacuumed and washed, which I appreciated. More

Seamless From the moment we walked in Matt made us feel like we mattered. He really knows his stuff! Went to Kendall and the guy didn’t come across as knowing From the moment we walked in Matt made us feel like we mattered. He really knows his stuff! Went to Kendall and the guy didn’t come across as knowing the car inside and out like Matt More

get place to buy a new volvo This is the second Volvo we have purchased from Eugene Volvo in less then a year. They are a great place to do business with. Awesome people and great This is the second Volvo we have purchased from Eugene Volvo in less then a year. They are a great place to do business with. Awesome people and great service. More

First routine maintenance on 2018 Volvo XC60 The service department made it very convenient for me to get the 10,000 mike routine service scheduled and done. I bought the car here, and wanted to The service department made it very convenient for me to get the 10,000 mike routine service scheduled and done. I bought the car here, and wanted to have the service done here as well because of my good experience while buying the car. Everything went great. More