Ramsey INFINITI
Ramsey, NJ
Filter Reviews by Keyword
By Type
Showing 1,623 reviews
Easy transaction Easy and quick transaction. No hassle. No pushy sales tactics. Listened to what I wanted and what I could afford and worked accordingly to find me the Easy and quick transaction. No hassle. No pushy sales tactics. Listened to what I wanted and what I could afford and worked accordingly to find me the right fit. More
Great service Eddie always provides excellent customer service. All my questions are always answered. They also always make sure any problem I come in with is taken Eddie always provides excellent customer service. All my questions are always answered. They also always make sure any problem I come in with is taken care of. Everything is done in a very timely manner. More
My expectations...high to begin with, we’re met Phil’s a straight shooter. He doesn’t let the silliness of the workplace effect his demeanor or professionalism. The work is what you expect from a Phil’s a straight shooter. He doesn’t let the silliness of the workplace effect his demeanor or professionalism. The work is what you expect from a dealership...the cost is a bit more competitive but still more expensive. I like the express service option where you can walk in for an oil change/tire rotation. I’d like more options to beverages. They have complimentary water and bagels but access to a side machine would be nice. Not sure if it’s unaccessible b/c of renovations...someone was nice enough to get me one from somewhere else in the building. More
Great service for new car from Dennis Lutz Dennis Lutz is a new salesman at the dealership. He was at another Infiniti dealership prior to this. This was my 7th purchase from him. He is great. Dennis Lutz is a new salesman at the dealership. He was at another Infiniti dealership prior to this. This was my 7th purchase from him. He is great. Worked hard with me to get a deal done. Pickup was smooth and easy. Great guy. This is a nice dealership. Seems to run smooth. Everyone is nice. I’m glad he made the move. More
Thank You Since day one, I’ve received nothing professionalism from every staff member I’ve encountered. By my surprise I also received a complimentary oil chan Since day one, I’ve received nothing professionalism from every staff member I’ve encountered. By my surprise I also received a complimentary oil change my last visit unbeknownst to me. I’m not a resident of NJ. I’m from SC. Every time I come up North, I trust no one but Ramsey Infiniti to service my vehicle so I could drive with a piece of mind! More
Just purchased a used q60 I just purchased a used q60 from another dealer & wanted a dealership to look over the vehicle while it was still under warranty. Very good service & I just purchased a used q60 from another dealer & wanted a dealership to look over the vehicle while it was still under warranty. Very good service & made me feel comfortable. A More
Horrible customer service experience Dealership is overwhelmed by never ending construction resulting in poor customer service, as well as being without a Service Manager presently. The G Dealership is overwhelmed by never ending construction resulting in poor customer service, as well as being without a Service Manager presently. The GM is unprofessional, rude and arrogant. More
Positive Dealership handled transaction fairly and courteously , the vehicle was on the premises and was prepped and cleaned efficiently so I would recommend t Dealership handled transaction fairly and courteously , the vehicle was on the premises and was prepped and cleaned efficiently so I would recommend the sales representative and dealer to future customers More
No complaints The service department was clean and received friendly Good service. Express service was quick, got out in less than one hour. Will go back for future The service department was clean and received friendly Good service. Express service was quick, got out in less than one hour. Will go back for future service. More
Very satisfied customer Maged was excellent to deal with very professional and responsive to my wife and I needs I would recommend him very time I need to new car. Maged was excellent to deal with very professional and responsive to my wife and I needs I would recommend him very time I need to new car. More