Crest Lincoln
Sterling Heights, MI
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Exceptional Dealership I bought a Lincoln MKX from this dealership and found the service to be exceptional. I worked with Tim Stasinski whom I would highly recommend. Not I bought a Lincoln MKX from this dealership and found the service to be exceptional. I worked with Tim Stasinski whom I would highly recommend. Not only was he informative and knowledgeable, but also “ no-pressure” which I truly appreciated. Nothing but good things to say about Tim and this dealership. Great job Crest Lincoln. I wish you continued success! More
Unprofessional Customer Service I have been a loyal customer with Lincoln for several years, leasing 5 vehicles over this course of time. I am a residence of Macomb county and have h I have been a loyal customer with Lincoln for several years, leasing 5 vehicles over this course of time. I am a residence of Macomb county and have had HORRIBLE experiences with CREST LINOCLN on several occasions. This last time has me livid! From my understanding, Lincoln as a organization, allows the customer to return their leased vehicles to any Lincoln dealership unless the dealership is unable to accommodate. I totally understand. Today, December 2, 2019, I walked into the CREST LINCOLN dealership to turn in my leased vehicle and as the customer service rep proceeded to assist me after asking a few valid questions, "someone" intruded in our business to tell me, "we do not accept vehicle turn ins unless you purchased from this dealership". I kept my cool and walked out. I called EVERY customer relations rep under the sun to complain about the LIE I was told about returning my leased vehicle. I will NEVER lease nor buy a Lincoln ever again in my life! Lincoln has lost a loyal customer! I should not have to drive around to different cities to find a dealership to take my car! Yes, I can take it back to where I leased it from but that's besides the point. If policies are in place to accommodate the customer then so be it! I will be taking this further! More
My experience at Crest Lincoln. Every area weither it be sales fiance, cashier, or service. We concerned if you needed more infomation or help and were going to assist in your though Every area weither it be sales fiance, cashier, or service. We concerned if you needed more infomation or help and were going to assist in your thoughts or needs. More
Vehicle Purchase Highly recommended. Worked with Paul Belleci leasing 4 Lincolns. Recently a new Corsair. He is courteous and informative. An exemplary symbol of you Highly recommended. Worked with Paul Belleci leasing 4 Lincolns. Recently a new Corsair. He is courteous and informative. An exemplary symbol of your fine dealership. More
Top notch Excellent all the way around , Robert took care of everything , from finance to keys handed over to me, not a bad word to say, 5 star dealer Excellent all the way around , Robert took care of everything , from finance to keys handed over to me, not a bad word to say, 5 star dealer More
Vehicle Purchase A truly enjoyable experience, purchasing a certified pre-owned vehicle from Crest Lincoln. I highly recommend this dealership, and staff especially T A truly enjoyable experience, purchasing a certified pre-owned vehicle from Crest Lincoln. I highly recommend this dealership, and staff especially Tim Stasinski, he exceeded all my expectations. If you're looking for a pre-owned vehicle, give Tim a call. More
Oil change I had an appointment and they took me right in. I was out of there in about 45 minutes. They have a comfortable waiting room with a nice assortments I had an appointment and they took me right in. I was out of there in about 45 minutes. They have a comfortable waiting room with a nice assortments of refreshments. More
Disappointed Crest Lincoln is my service dealer because of the location. It is closer than the other Lincoln dealers in the area. However too many times I've had t Crest Lincoln is my service dealer because of the location. It is closer than the other Lincoln dealers in the area. However too many times I've had to return because something wasn't done properly. More
Highly Recommend This Dealership A truly enjoyable experience in selecting, procuring, and taking delivery of my certified used vehicle at Crest Lincoln. I highly recommend this deal A truly enjoyable experience in selecting, procuring, and taking delivery of my certified used vehicle at Crest Lincoln. I highly recommend this dealership and the staff, especially my salesman Tim S. If you're looking for a vehicle, I would suggest a trip to Crest. More
Oil Cange Had first oil change on this vehicle at the dealer. Had an appointment and they got me right in. Waiting room is spacious with snacks coffee and TV. Had first oil change on this vehicle at the dealer. Had an appointment and they got me right in. Waiting room is spacious with snacks coffee and TV. Car was washed and returned to me in about 45 minutes. Very happy with this dealership and previous experiences here. More