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Firelands Toyota

Sandusky, OH

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241 Reviews

904 E Strub Rd

Sandusky, OH

44870

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241 Reviews of Firelands Toyota

December 31, 2019

It was a great experience we would definitely go back We had a great experience with Kasper/Toyota on Milan Ave in Sandusky Ohio... Big thanks to Brad, Steve, Steve and Vinny they were absolutely amazing More

by ericrussell1968
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Fialkowski, Steve Donahue, Brad Holm
Jan 02, 2020 -

Firelands Toyota responded

Thank you so much for the fine review and positive recommendation! I am pleased that you enjoyed your experience with us. We have a great team and we are all here to help you with all your future needs. Kind Regards, Matt Maschari General Sales Manager (419)502-5610

December 30, 2019

Vehicle purchase That was the simplest most relaxed non pressured experience I’ve ever had at a car dealership. I would highly recommend this dealership to anyone look More

by matmonkey_135
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Fialkowski, Steve Donahue, Brad Holm
Dec 31, 2019 -

Firelands Toyota responded

Wow...thanks for the super kind words! We definitely have a great team and we all pride ourselves on offering this type of experience each and every time! You can count on the same treatment in the future, too. Please let us know if you have any questions and thanks again for the great recommendation. Kindly, Matt Maschari General Sales Manager (419)502-5610

December 24, 2019

Toyota Rav 4 Hybrid Brad and Matt were wonderful to work with! They were both very patient and accommodating as we worked through the different models and options availab More

by michellemurray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Maschari, Brad Holm
Dec 31, 2019 -

Firelands Toyota responded

Thank you so much for the great review and also for your repeat business. I am very happy that you enjoyed your time with us here at the dealership. Please let me know if you need anything at all. See you soon! Kindest Regards, Matt Maschari General Sales Manager (419)502-5610

December 22, 2019

I drove 50 miles to Kasper Toyota to drive a specific car. Having never been there, I didn’t know what to expect. I found a family-owned dealership who not only located a more specific model that I wante More

by Italfresh
Recommend Dealer
Yes
Employees Worked With
Jacob Contreras
Dec 31, 2019 -

Firelands Toyota responded

This is what it's all about! I cannot thank you enough for your business and your thoughtful review. Jacob always puts his customers first and treats everyone like family. Please let us know if you need anything or have any questions about your new vehicle. Respectfully, Matt Maschari General Sales Manager (419)502-5610

December 21, 2019

Great Experience! The car buying experience at this dealership was so easy and all of the staff really made it enjoyable. Alicia is very knowledgeable of any car and wa More

by Sebastian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Maschari, Steve Donahue, Alecia Henson
Dec 31, 2019 -

Firelands Toyota responded

Thank you so much for your kind words, Sebastian! We really appreciate your business and the time you spent with us at the dealership. Please continue to contact us and let us know if you have any questions about your new Corolla Hatchback. We are always here to help...especially Alecia! Kind Regards, Matt Maschari General Sales Manager (419)502-5610

December 20, 2019

Staff very helpful and knowledgeable. We have purchased 2 vehicles from them and always had a positive experience. The service after the sale has been excellent. They are very thorough and More

by ddietz130
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Giammella, Steve Fialkowski, Brad Holm
Dec 21, 2019 -

Firelands Toyota responded

Thank you for your repeat business and for leaving us such a kind review. Brad, Steve, and Shawn will be thrilled to hear about your experience! Please let us know how the truck is doing and stop by as often as possible for your free car washes. Kindly, Matt Maschari General Sales Manager (419)502-5610

December 19, 2019

Helpful and knowledgeable Alicia was great to work with. Her knowledge of the car and attention to detail to make us happy with our purchase and future service was A-1. More

by JULIE38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Donahue, Alecia Henson
Dec 19, 2019 -

Firelands Toyota responded

Thank you for the kind and thoughtful review, Julie! Alecia is definitely here for her customers. She is always going above and beyond. Please let any of us know if you need anything in the future. Kindly, Matt Maschari General Sales Manager (419)502-5610

December 15, 2019

Great Dealership First time at a Kasper dealership and definitely would recommend anyone to buy from them. Gave me good trade in value for my car on my new truck. Jaco More

by WilliamBarber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Fialkowski, Steve Donahue, Jacob Contreras
Dec 16, 2019 -

Firelands Toyota responded

Thank you so much for taking the time to write such a glowing review of your experience with Jacob and Kasper Toyota! You will not find a more fair and honest dealership anywhere. Your positive recommendation is also appreciated! Let us know what you need in the future and please stop by anytime for those free car washes. Respectfully, Matt Maschari General Sales Manager (419)502-5610

December 12, 2019

Excellent, over the top guest service. Brad was very helpful and I could not have asked for a better dealer or dealership family, I would highly recommend to friend and family. More

by meltorresdata
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Holm
Dec 12, 2019 -

Firelands Toyota responded

Brad will be thrilled to hear about your experience! He takes great pride in offering the absolute best in customer service. Thank you for your review and your recommendation. The entire Kasper Family is here with you throughout your ownership experience. Please do not hesitate to contact us anytime. Regards, Matt Maschari General Sales Manager (419)502-5610

December 12, 2019

Excellent Service Did a great job on the service for my tundra. Timely and professional. Excellent communication as well. They let me know about coming updates with More

by CLAYTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alecia Henson
Dec 12, 2019 -

Firelands Toyota responded

Thank you for taking the time to leave a review about your experience with Alecia. Her customer service is second-to-none. She takes great pride in what she does, and it show. Please let us know if you need anything from any of us here at Kasper Toyota. Kindly, Matt Maschari General Sales Manager (419)502-5610

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