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Firelands Toyota

Sandusky, OH

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241 Reviews

904 E Strub Rd

Sandusky, OH

44870

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241 Reviews of Firelands Toyota

January 08, 2020

Alecia was great to work with! Very kind, and made sure to check in after I got my car to make sure all is running smoothly. I would definitely recommend her! And Steve who was helping was also great! More

by Ruthie14
Recommend Dealer
Yes
Employees Worked With
Steve Fialkowski, Alecia Henson
Jan 09, 2020 -

Firelands Toyota responded

Thank you for your kind review and positive recommendation. Alecia is one of the best! She is very genuine and she is constantly putting the needs of her customers first. Please let her know if you need any assistance in the future. Kindly, Matt Maschari General Sales Manager (419)502-5610

January 08, 2020

I had the best experience buying a car from this dealership. Everyone was so nice and so friendly. Shout out to Alecia who sold me my new RAV4. She was the best of the best. No pressure, friendly, s More

by Debrahenry8
Recommend Dealer
Yes
Employees Worked With
Matt Maschari, Steve Fialkowski, Alecia Henson
Jan 09, 2020 -

Firelands Toyota responded

You are too kind, Debra! It was a pleasure meeting you and being able to take care of you. Alecia and I are here for you if you have any questions or need anything in the future. Thank you for the positive review and recommendation! Respectfully, Matt Maschari General Sales Manager (419)502-5610

January 07, 2020

COULDN'T BE BETTER!!! I AM SO GLAD THAT I WAS ABLE TO SPEND TIME WITH ALECIA...SHE HAS PRODUCT KNOWLEDGE LIKE NO OTHER..I KNOW THAT SHE WILL BE SUCCESSFUL IN WHAT EVER SHE More

by ANTAJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alecia Henson
Jan 09, 2020 -

Firelands Toyota responded

I appreciate the time you took to leave Alecia such a great review. She is definitely amazing and so full of knowledge and energy. You can count on her and the rest of the Kasper team to provide great service now and in the future. Thank you for the positive recommendation, too! Regards, Matt Maschari General Sales Manager (419)502-5610

January 05, 2020

New car Brad provides great customer service. He was friendly but not pushy. He reached out to me afterwards & has been great with answering my questions & sh More

by DANNAWRIGHT81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Donahue, Brad Holm
Jan 09, 2020 -

Firelands Toyota responded

Thank you for the positive review and recommendation, Danna! It was very nice to meet you. I am thrilled to hear that Brad provided such great service while you were here. You can count on this service in the future from the entire Kasper team! Respectfully, Matt Maschari General Sales Manager (419)502-5610

January 04, 2020

Alecia Henson is the first car salesperson that I has ever treated me great and I that I like. She is very intelligent and knows her job. My husband said she should be the courtesy dept. Alecia goes abov More

by Christa Adams
Recommend Dealer
Yes
Employees Worked With
Dave the maintenance man is great, Alecia Henson
Jan 09, 2020 -

Firelands Toyota responded

Wow...this is great, Christa! I am so happy that you found our "gem' here at Kasper Toyota. Alecia sure does love what she does! She has a passion for helping others and it definitely shows. Please feel free to contact us anytime and let us know how we might be able to help you in the future. Thank you for the positive recommendation, too! Very Kindly, Matt Maschari General Sales Manager (419)502-5610

January 04, 2020

Prius Purchase Purchased a used Prius and it was a wonderful experience. No pressure and we picked up a great vehicle for a good price. Great service. More

by MARKLINK262
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Basilone
Jan 09, 2020 -

Firelands Toyota responded

Thank you for leaving such a positive review! Your kind words and recommendation are very much appreciated. If you need anything in the future please do not hesitate to ask. Regards, Matt Maschari General Sales Manager (419)502-5610

January 03, 2020

Toyota Prius Three My experience was great. Brad was very a formative and explained thing to so that I clearly understood them. Kasper Automotive offers a lot of extras More

by bphelan56buddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Perez, Brad Holm
Jan 09, 2020 -

Firelands Toyota responded

Thank you so much for the great review! We pride ourselves on offering excellent customer service to everyone and Brad is one of the best! He has a great attitude and he is always looking to help his customers get the best deal and the best car. Please let us know if you need anything in the future. Kindly, Matt Maschari General Sales Manager (419)502-5610

January 03, 2020

Lot of information Liked getting questions answered without being pressured. Todd had a lot of knowledge about the car. He also advised me on how to get the best price. More

by Meeseb2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Carney
Jan 09, 2020 -

Firelands Toyota responded

Thank you for taking the time to leave us this kind review. You can count on a "no pressure" experience here at the Kasper Toyota. We are always here to answer any questions whether you are buying a car or not. It's just the right thing to do! Regards, Matt Maschari General Sales Manager (419)502-5610

January 01, 2020

Best car purchase experience ever! Alicia was awesome and treated us so well. She took a lot of time with us to make sure we got the best deal and fully explained our new car to us. She More

by Sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alecia Henson
Jan 02, 2020 -

Firelands Toyota responded

Alecia is pretty special, isn't she? She takes as much time as her customers need to make a well-informed decision. You can count on her after the sale, too! I definitely appreciate your positive review and recommendation. Please let any of us know if you need anything. Thank you! Regards, Matt Maschari General Sales Manager (419)502-5610

December 31, 2019

2020 Rav4 Great Buying Experience Alecia made the buying experience enjoyable without pressure. She is very knowledgeable about all the Toyota products and their features. And equall More

by Tstorm317
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Donahue, Johnny Perez, Alecia Henson
Dec 31, 2019 -

Firelands Toyota responded

Thank you for taking a moment to share with us your experience with Alecia and Kasper Toyota. I am very pleased to welcome you to the Kasper family. Your new Rav4 is an awesome vehicle and comes with all sorts of options and safety features. Please let Alecia or me know if you have any questions or need anything at all! Happy Motoring, Matt Maschari General Sales Manager (419)502-5610

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