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Spreen Acura

Riverside, CA

4.8
1,297 Reviews

8101 Auto Dr

Riverside, CA

92504

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1,297 Reviews of Spreen Acura

November 03, 2020

Friendly, knowledgeable staff who did not waste my time and made my experience exceptional. Their service is one of the reasons I come back to Acura. More

by DMW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerimiah Sander, Daniel Garcia
Nov 03, 2020 -

Spreen Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 01, 2020

Acura is a quality brand that has quality people at the frontline of customer service. My second lease experience was as stellar as the first. More

by CKSHUMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Garcia, Edgar Ambriz
Nov 01, 2020 -

Spreen Acura responded

Thank you for sharing your experience with us! We're happy to hear it went well, and hope you enjoy your new vehicle. We truly appreciate your feedback. and business!

October 31, 2020

Good and quick service! Service lounge is comfortable. Appointment is easy to arrange. The service time is fast than I expect. I will recommend their service. More

by DAVID_TSUI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kiel Lucas, Robert Howard
Nov 01, 2020 -

Spreen Acura responded

David, It's great to hear that Robert and Kiel were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Spreen Acura!

October 31, 2020

Everyone was great! Jerimiah & Omar helped me with the entire process. Answered all my questions. Made my experience great. Definitely glad I choose to buy from Acura. More

by LEMUSB11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerimiah Sander, Omar Ruvalcaba
Nov 01, 2020 -

Spreen Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jerimiah, Omar and team. We look forward to working with you again.

October 29, 2020

Very professional.no surprises no pressure said what Very professional. no surprises no pressure said what they would do and did what they said. willing to do some research and provide reliable ac More

by JMCKERNAN94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerimiah Sander, Omar Ruvalcaba, Edgar Ambriz
Nov 01, 2020 -

Spreen Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Edgar, Jerimiah, and Omar met your expectations. Thank you again for choosing Spreen Acura, we look forward to having you as one of our valued customers for many more years to come!

October 29, 2020

Your service advisor is awesome! I am terrible at names and usually works out pretty well When doing surveys. (For them). This time, I wish I could remember both the guys I ah e dealt with in the rece More

by MARVIN.FISCHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kiel Lucas, Robert Howard
Nov 01, 2020 -

Spreen Acura responded

Marvin, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional service experience. We will share your comments with our team, and we look forward to working with you again.

October 25, 2020

Best place to get a car from as a first time buyer. members of their team are accommodating and will help you get your dream More

by MSc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan, Daniel Garcia
Oct 26, 2020 -

Spreen Acura responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Dan and Alan and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 25, 2020

Friendly professional staff and clean comfortable waiting area. Service was timely and all the inspection results clearly explained. Will continue to return for service as needed. More

by Lucky23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Howard
Oct 26, 2020 -

Spreen Acura responded

Thank you for choosing Spreen Acura, your feedback and rating mean a lot to us. We're glad to hear that Robert was able to help, and we hope to see you again!

October 24, 2020

Courteous and attentive service personnel to help me with the service regarding the recall problem with my 2002 Acura MDX. Also, the recommendation needed on my next visit. More

by ECALIMA25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kiel Lucas, Robert Howard
Oct 26, 2020 -

Spreen Acura responded

Thanks for sharing your thoughts about your service experience on your Acura MDX here at Spreen Acura. We appreciate your business and hope to see you again soon!

October 22, 2020

After delaying service due to Covid, I made two different service appointments on different days for my 18' MDX and 17' TLX. I dropped off my MDX and they had it complete in three hours. I then asked if I co More

by NM5416
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mathew Roper
Oct 22, 2020 -

Spreen Acura responded

Thank you for the kind words for Matthew and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

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