Back

Longo Toyota of Prosper

Prosper, TX

4.9
1,224 Reviews

2100 West University Drive

Prosper, TX

75078

Directions

By Type

1,224 Reviews of Longo Toyota of Prosper

December 05, 2020

Great customer service...The team of Olu Betiku and Edwin ensured an exceptional purchase experience throughout the transaction. I cant thank them enough. They also ensured that my request to tint my car on More

by udoaguwa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Tillman, Olu Betiku
Dec 07, 2020 -

Longo Toyota of Prosper responded

THANK YOU * THANK YOU * THANK YOU for posting your visit to Longo Toyota of Prosper on DealerRater. We know you have many choices when selecting a brand/dealer and honored you've chosen us to handle your car care needs. Happy Holidays from all of us at Longo Toyota of Prosper.

December 03, 2020

He was pleasant and extremely helpful! He listened to our needs and didn’t try to sway us from initial conversations. Everything was done in a timely manner More

by Rondamacedonio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
Dec 03, 2020 -

Longo Toyota of Prosper responded

Thank you for the DealerRater shout out about your visit to Longo Toyota of Prosper and with Mr. Tony Bailey. Welcome to our family and THANK YOU again, for being the most important part of our business. Hurry back! Kary Loefler - Guest Relations Director

December 03, 2020

Outstanding service. They were very easy going on the negotiation. Not pushy at all. Honest and coherent pricing =. Price you see online price you pay at the dealer. No hidden fees or whatsoever. Olu is More

by Jesus Morales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OLU , Olu Betiku
Dec 03, 2020 -

Longo Toyota of Prosper responded

Good Morning Mr. Morales - THANK YOU for this wonderful shout out on DealerRater. Boy did you ever put a smile on our faces at Longo Toyota of Prosper. We know you have many choices when selecting a brand/dealer and honored you've chosen us to handle your purchasing needs. Have the Merriest of Holidays and stay safe! Kary Loefler Guest Relations Director

December 02, 2020

I place a order online#3221, and I would call parts and they would tell me it's back order, I waited 6 weeks and told them to cancel it instead PARTS send me the wrong color molding flat Black and when I s More

by Frank
Recommend Dealer
No
Employees Worked With
Lucas parts Manager
Dec 04, 2020 -

Longo Toyota of Prosper responded

Good Afternoon Frank, We’re extremely sorry to read your recent interaction with our part department was such a disappointment, particularly since you had chosen our dealership for your auto care needs. We understand when parts are ordered by the consumer, part numbers and description, at times, maybe inaccurate and in this case, the color code for your part white vs. super white was an error. I know our Parts Personnel has tried reaching out to you, but has been unsuccessful. Please feel free to contact us back, at 469.850.6315. We look forward to hearing back from you Team Longo

November 28, 2020

Great service!! Came in looking for a car for my brother, and left with a car for both of us. They made it so quick and easy. More

by dianapatton1996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
Nov 30, 2020 -

Longo Toyota of Prosper responded

Congratulations on your brother's purchase at Longo Toyota of Prosper - Glad to read that Tony took wonderful care of your family. Make it a great day and Happy Holidays - Team Longo

November 28, 2020

Tony was very quick to respond to all my queries and helped me buy 4runner trd off road premium !!! Thank you for helping me trade in both my cars and finalizing the deal. Entire trade in and purchase w More

by sharanraj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
Nov 30, 2020 -

Longo Toyota of Prosper responded

CONGRATULATIONS on your beautiful Toyota 4Runner and honored you've chosen Longo Toyota of Prosper | Tony to handle your car care needs. Welcome to our family and keep spreading the word about Longo | Tony, we can never have enough business. Kary Loefler - Guest Relations Director

November 26, 2020

Doug takes care of our Sequoia and always courteous and prompt. I met with Tony Bailey and he was very patient as I tried different cars out 3 different cars. More

by bweaver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer, Tony Bailey
Nov 30, 2020 -

Longo Toyota of Prosper responded

Thank you for entrusting us with your car care needs - Happy Holidays from all of us at Longo Toyota of Prosper

November 24, 2020

Doug Ranzer continues to provide excellence customer service for all of the vehicles that we own and service at Longo. Thank you Doug for your care! More

by macdonald.rock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
Nov 24, 2020 -

Longo Toyota of Prosper responded

Thank you for the shout out on DealerRater about your visit to Longo Toyota of Prosper. Have a Safe & Happy Holiday Team Longo

November 21, 2020

Tony Superman Bailey is an incredible asset to Lingo Toyota. He is kind, knowledgeable, patient, asks with integrity, and he's there to help people. More

by Longtime Toyota Lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco and Doug/Service, Karen/Insurance, Alex/Business Office, were all part of the Dream Team that helped my mother decide on a 2021 Toyota. , Francisco "Cisco" Jimenez, Doug Ranzer, Tony Bailey
Nov 23, 2020 -

Longo Toyota of Prosper responded

Love your screen name " Longtime Toyota Lover" and hopefully we can add that "you will never go anywhere else but Longo Toyota of Prosper". Enjoy what you drive and welcome to our family! Happy Holidays - Team Longo

November 21, 2020

I wanted to share the great experience we had with Aaron Koronkiewicz at Longo Toyota of Prosper. Aaron has truly gone above and beyond to make our car-buying experience a positive one. When we were unab More

by mlorentzen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Koronkiewicz
Nov 23, 2020 -

Longo Toyota of Prosper responded

THANK YOU * THANK YOU * THANK YOU for the shout out on DealerRater about your visit to Longo Toyota of Prosper. We know you have many choices when selecting a brand/dealer and honored you've chosen Longo / Aaron to handle your car care needs. Please have a Safe & Happy Holiday and welcome to our Family! Team Longo Toyota of Prosper

...
83
...