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Lexus of Cherry Hill
Mount Laurel, NJ
663 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 663 reviews
July 27, 2021
Customer service was great. Immediately assisted and friendly approach. Car was ready within a reasonable amount of time. Appointment was kept as given and car was taken right in. friendly approach. Car was ready within a reasonable amount of time. Appointment was kept as given and car was taken right in. More
by Woodecarl
Employees Worked With
Fred
Helpful July 26, 2021
Service advisor was efficient, friendly and helpful. Service department was busy with many cars there for service. My car was ready quickly and all service was done. Service department was busy with many cars there for service. My car was ready quickly and all service was done. More
by bobmorrison205
Employees Worked With
Tom
July 02, 2021
Bad customer service very unprofessional; Angry problems . I get there to get service and ask fir a loaner and Both Jamie’s denied and when I ask for a sheet with prices and job in from of new customer she . I get there to get service and ask fir a loaner and Both Jamie’s denied and when I ask for a sheet with prices and job in from of new customer she open the door rude and go like she was Mad and left with attitude! More
by M52505
Employees Worked With
Ron Pacifico
June 18, 2021
Great experience. Easy to drop off and pick up. Car returned with a very good job Exterior and interior. When purchased Ron and Tony made leasing my Lexus very easy returned with a very good job Exterior and interior. When purchased Ron and Tony made leasing my Lexus very easy More
by John Z
Employees Worked With
Other Employees :
Ginger and Jamie in service , Ron Pacifico, Jack McCartney
May 28, 2021
My experience was excellent even gave me a loaner car to My experience was excellent even gave me a loaner car to use while mine was being repaired for the day . Great Service.thank you again. My experience was excellent even gave me a loaner car to use while mine was being repaired for the day . Great Service.thank you again. More
by Michaeljcastellucci
Employees Worked With
Fred
May 25, 2021
John Joseph in the service department is always friendly and professional! He always responds quickly and lets you know what service needs to be done in a timely manner. and professional! He always responds quickly and lets you know what service needs to be done in a timely manner. More
by G Long
Employees Worked With
John Joseph, Jonathan Silva, John Sacco, Samantha Wilbert
April 29, 2021
I had my car serviced at Cherry Hill Lexus today and worked with a service advisor name Thomas who was extremely professional, Knowledgeable and friendly. They took me exactly on time and finished my wo worked with a service advisor name Thomas who was extremely professional, Knowledgeable and friendly. They took me exactly on time and finished my work on the schedule time. I am extremely pleased and would definitely recommend they are dealership and Thomas. More
by Theresa
Employees Worked With
Thomas
April 18, 2021
Took care of my needs promptly and correctly and kept me informed on the progress of the repair work I was having done on my vehicle informed on the progress of the repair work I was having done on my vehicle More
by G76ersfan
Employees Worked With
Michael in service and victor in the parts department
