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Tony Serra Nissan
Cullman, AL
1,504 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,504 reviews
July 14, 2022
Had a good experience except for filling out the Survey. But had to bring truck back after 300 miles cause airbag light came on But had to bring truck back after 300 miles cause airbag light came on More
by joshualatorre8
Verified CustomerEmployees Worked With
Helpful July 14, 2022
Everyone at this dealership is very nice and helpful they answer all questions quickly and accurately and they make sure that everything is done correctly the first time. answer all questions quickly and accurately and they make sure that everything is done correctly the first time. More
by Fester
July 11, 2022
The work was done in a timely manner and was very professional. Everything was explained in detail when the work was completed. professional. Everything was explained in detail when the work was completed. More
by casmith4aub
July 07, 2022
Very pleasant experience. On time and very professional. They had me in and out quickly. Answered every question I had. Very satisfied. On time and very professional. They had me in and out quickly. Answered every question I had. Very satisfied. More
by GLOVES001
Employees Worked With
Shawn Gay
July 07, 2022
My salesman Jonathan was a plus plus he went above and beyond to make me feel comfortable driving and answering all the questions I need to know he was very knowledgeable very polite and went above and be beyond to make me feel comfortable driving and answering all the questions I need to know he was very knowledgeable very polite and went above and beyond what is expected out of any car salesman Jonathan was a great person More
by COUNTRYGIRL37
Employees Worked With
Jonathan across from Lowe’s on Cherokee Avenue I don’t remember his last name
July 06, 2022
They have definitely improved the service at this branch in the last 2 months. The parts guy was very helpful and the lady in the service area was also very helpful and polite. So glad they are back to good in the last 2 months. The parts guy was very helpful and the lady in the service area was also very helpful and polite. So glad they are back to good service like they use to be when we first did business with this dealership. More
by JOHN.SPITZER
Employees Worked With
John and the lady at the outside station in service dept.
