Back

#1 Cochran Buick GMC Monroeville

Monroeville, PA

4.8
900 Reviews

4520 William Penn Highway

Monroeville, PA

15146

Directions

Filter Reviews by Keyword

By Type

Showing 900 reviews

February 22, 2026

Cochran’s Infiniti c/o Jerry W and the Technician did a super job on my 2013 EX37 AWD Journey. Repairs made to rear subframe and valve cover gaskets. A lot of the unusual noises from the back end cease to More

by bluebirdbusdriver
Recommend Dealer
Yes
Employees Worked With
Jerry W., Bryan Downs
Feb 23, 2026 -

#1 Cochran Buick GMC Monroeville responded

Thank you for the great review! It's our pleasure to help get you back on the road, running smoothly, and sounding more like a well-tuned orchestra. Please let us know if there's anything else we can do to assist- we hope to see you again!

February 20, 2026

I go to INFINITI AND WORK WITH JERRY He is AMAZING …. He is ALWAYS THERE FOR YOU….. he even gave me his personal cell phone number ….. that is impressive in todays world …. More

by Bamortho1225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry in the Infiniti Service Dept …. Whatever you are paying him it’s not enough ….
Feb 23, 2026 -

#1 Cochran Buick GMC Monroeville responded

Thank you for making us your automotive home! We truly appreciate the kind words, and will certainly pass along your praise to our team. Looking forward to welcoming you back for your next visit!

February 19, 2026

Excellent customer service Timely service and kept me updated on the progress on my vehicle More

by Higgins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage Clark
Feb 23, 2026 -

#1 Cochran Buick GMC Monroeville responded

It's our pleasure to help- we hope to see you again!

February 19, 2026

I had a nail in my tire last week and I stopped at the Subaru at #1 Cochran where I leased my vehicle. My service advisor was Carl Giannizzi! He was courteous, kind , patient and understanding. The brand More

by Mlchara22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Giannizzi 993919
Feb 23, 2026 -

#1 Cochran Buick GMC Monroeville responded

Thank you for the glowing review! We'll be sure to pass along your praise to our team. Please let us know if there's anything else we can do to assist!

February 15, 2026

My service tech was awesome. Corporate, however, not so much bc my car’s engine needs replaced, but corporate denied.the recall replacement despite all the metal in my engine. I More

by vschoy
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Downs
Feb 19, 2026 -

#1 Cochran Buick GMC Monroeville responded

Thank you for taking the time to share your experience with us! We understand your frustration and will continue to make every effort we can to get you the repairs you need.

February 14, 2026

Brian was a great sales person and everything went really well at the dealership and we got a fair deal. He was very helpful. More

by carlcimini
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian
Feb 19, 2026 -

#1 Cochran Buick GMC Monroeville responded

Thank you for taking the time to share your great experience with us! We'll be sure to pass along your praise to our team. We appreciate you choosing to work with us, and hope you're enjoying your new car!

February 12, 2026

Everyone did an excellent job helping me with my Infinity QX50 thank you all exceptional staff More

by sinclair_41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Downs
Feb 13, 2026 -

#1 Cochran Buick GMC Monroeville responded

It's our pleasure to help keep you running smoothly! Please let us know if there's anything else we can do to assist.

February 11, 2026

Service and people that work there are excellent to deal with. Always happy to help. More

by msalerno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dealt with Jerry in service who was responsive and a pleasure to interface with.
Feb 13, 2026 -

#1 Cochran Buick GMC Monroeville responded

Thank you for making us your service home! We value your loyalty, and look forward to serving you again.

February 10, 2026

The dealership is very professional & efficient! I really appreciate the valet service. It’s excellent! More

by 2627jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry, Bryan Downs
Feb 13, 2026 -

#1 Cochran Buick GMC Monroeville responded

It's our pleasure to help! Thank you for making us your service home. We look forward to seeing you again!

February 02, 2026

Nick and Jen were geat! Everything went smoothly. Just couldn't figure out how to get a candy bar from the machine. Lol More

by slilac811
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick and Jen Schinkle
Feb 05, 2026 -

#1 Cochran Buick GMC Monroeville responded

Thanks for sharing your experience with us! We hope to see you again.

2
...