#1 Cochran Buick GMC Monroeville

Our purchasing of the 2022 Cadillac CT5 was a great experience from the test drive to the finalization of all the car details before driving home. The salesman Shawn and the Sales Manager Dale were fri experience from the test drive to the finalization of all the car details before driving home. The salesman Shawn and the Sales Manager Dale were friendly, knowledgeable, and considerate of all our thoughts and desires with our trade and our purchase. No high pressure , they gave me time to decide. I will be a returning customer for sure. More

Poor service at the gmc dealership! Navigation in my car worked until I had service! Now the navigation does not find the address, service manager rude, very rude!! Asked to speak to Navigation in my car worked until I had service! Now the navigation does not find the address, service manager rude, very rude!! Asked to speak to his boss, was told it was mr Cochran , but refused to tell me how to contact him! Got to oil changed and tires rotated, every tire has different pressure according to gmc OnStar app! Inspected car without emission report! Lies lies and more lies! I want to speak to his boss More

The service was great and they helped me get into something I liked and can afford something I liked and can afford More

Bought a 2018 Buick Encore Andrew helped us with the delivery explain the vehicle runs fantastic and he's awesome thank you will be back to get another delivery explain the vehicle runs fantastic and he's awesome thank you will be back to get another More

Spend your money elsewhere. The service is terrible. We bought a new truck In May, we ordered leather seats for it, now none will call us back. Still waiting 3mos later bought a new truck In May, we ordered leather seats for it, now none will call us back. Still waiting 3mos later More

I took my 2013 Hyundai Elantra to Cochran Hyundai for routine express maintenance and I had a great experience. Check-in was efficient and my time waiting for my car's to be completed was less than one h routine express maintenance and I had a great experience. Check-in was efficient and my time waiting for my car's to be completed was less than one hour. In addition, the cost was very reasonable. I highly recommend #1 Cochran Hyundai for routine maintenance and service for Elantra owners! More

Took my gmc terrain in for a minor tune up only to find out it was never done an I was charged $323 for parts an labor never done. When I came back in to notify them was told I would have to pay an additio out it was never done an I was charged $323 for parts an labor never done. When I came back in to notify them was told I would have to pay an additional $120 for a diagnostic test I will never take my vehicle back . More

Last month, I stopped by the dealership to look at a Yukon Denali. I saw a really nice one in the showroom and I asked if I could test drive it. I was told that a test driving vehicle was not available Yukon Denali. I saw a really nice one in the showroom and I asked if I could test drive it. I was told that a test driving vehicle was not available at that time. I found it surprising that they wouldn’t offer to let me test drive the one in the showroom. The salesperson took my information, and he told me that he’d be in touch with me, presumably to find a date/time for a test drive. l never heard back from the dealership, and so I went to Rohrich Cadillac and bought a fully loaded Escalade. They were more than happy to let me test drive any of their vehicles. More

So I called about a car said they had it went there test drive it did all paper work. Just for them to tell me they sold it 4 days before that they was sorry so they wasted 21/2 hrs there for nothing. There drive it did all paper work. Just for them to tell me they sold it 4 days before that they was sorry so they wasted 21/2 hrs there for nothing. There response was we have another one with 30,000 more miles an few more options for the same price what a joke. I will never recommend or go back there. More