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#1 Cochran Buick GMC Robinson

Pittsburgh, PA

4.4
472 Reviews

5200 Campbells Run Rd

Pittsburgh, PA

15205

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Showing 472 reviews

August 29, 2025

Noah-excellent communication and very customer oriented. A+ Also using online appointment for as a nice touch. More

by Eric Fullerton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Markovitz
Sep 02, 2025 -

#1 Cochran Buick GMC Robinson responded

We are so glad you had a positive experience with our team! Thank you for choosing us; we hope to see you again soon!

August 29, 2025

Salesman lied about price on car. Called and I got the loan. Went the next day and he sold it out from under me. Tried to take advantage of me. Salesman and his friend laughed at me. More

by terririck10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Thomas McNally
Sep 04, 2025 -

#1 Cochran Buick GMC Robinson responded

Terri, we are sorry to hear of your negative experience. Our policy is to treat everyone with respect and dignity, and we sincerely apologize for the lapse in standards. We have escalated your concerns to management for review.

August 28, 2025

Great service ! They get you scheduled and in/ out promptly. They communicate through the service process. Your vehicle is in good hands with them! 👍🏽👍🏽 More

by Msmccoy92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Szuminsky
Aug 28, 2025 -

#1 Cochran Buick GMC Robinson responded

It's our pleasure to help! We will be sure to pass along your praise to our team. We hope to see you again!

August 28, 2025

Service center has always been helpful and accommodating. I have always been able to get an appointment that fit my needs. More

by Donald.getz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Szuminsky
Aug 28, 2025 -

#1 Cochran Buick GMC Robinson responded

It's our pleasure to help! We will be sure to pass along your praise to our team. We hope to see you again!

August 25, 2025

Excellent service, knowledgeable and helpful, everyone really cares about the customers well being and the service is quick and accurate More

by Ghawes45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah, Steve Kavros
Aug 28, 2025 -

#1 Cochran Buick GMC Robinson responded

It's our pleasure to help! We will be sure to pass along your praise to our team. We hope to see you again!

August 24, 2025

You gave me free inspections on my new encore but not free emissions test. The amount you charge for emissions cost more than paying for both test elsewhere. 79.00 is out rages and I'll get my test else More

by beallma73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Szuminsky
Aug 26, 2025 -

#1 Cochran Buick GMC Robinson responded

We are sorry to hear your experience didn't live up to your expectations. Please contact us at feedback@cochran.com and we will cover your next emissions test.

August 23, 2025

They didn’t fix the problem that I was talking about. I paid my money for something that didn’t get fixed. More

by Cottonmail95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miss DavidS, Nathan Bee, Jay Kosky, Joshua Detzel, Chris Szuminsky, Jason Kascak , Katie Durbin
Aug 25, 2025 -

#1 Cochran Buick GMC Robinson responded

We are sorry to hear your experience wasn't up to par, and want to make sure the issue with your vehicle is repaired to your satisfaction- please reach out to us with details at feedback@cochran.com.

August 23, 2025

Pre owned lot. Bought a car 3 (THREE) weeks ago today. Check engine light came on the NEXT day I called immediately. While they did replace a part (after numerous More

by Jonomie
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
John Cain, David, Jesse, Mark, Gregor tried to help.
Aug 29, 2025 -

#1 Cochran Buick GMC Robinson responded

We are sorry to hear about your experience and want to make sure your vehicle is repaired correctly. We have escalated your comments with management, who has advised that they have reached out from the store and would be happy to get in touch. The vehicle is currently being repaired, and we will continue to communicate its status.

August 23, 2025

The sales people greet you kindly and they don't make you feel pressured to make a sale. Bathroom and lounge area are very clean and comfortable. More

by Yvonne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Miranda
Aug 28, 2025 -

#1 Cochran Buick GMC Robinson responded

It's our pleasure to help! We will be sure to pass along your praise to our team. We hope to see you again!

Aug 28, 2025 -

#1 Cochran Buick GMC Robinson responded

It's our pleasure to help! We will be sure to pass along your praise to our team. We hope to see you again!

August 22, 2025

Very efficient and fast. Service representative was kind and informative. This department in the dealership is respectful of my time instead of theirs! More

by ericzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Szuminsky
Aug 28, 2025 -

#1 Cochran Buick GMC Robinson responded

It's our pleasure to help! We will be sure to pass along your praise to our team. We hope to see you again!

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