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#1 Cochran Ford of Allegheny Valley

Natrona Heights, PA

4.6
196 Reviews

110 Rte 908

Natrona Heights, PA

15065

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Showing 196 reviews

August 18, 2025

Even though we have a Nissan, the Natrona Heights dealership takes care of our basic needs with a smile. More

by annebalint
Recommend Dealer
Yes
Employees Worked With
Scott Fultz
Aug 19, 2025 -

#1 Cochran Ford of Allegheny Valley responded

It's our pleasure to help, Anne! We appreciate you choosing us, and hope to see you again.

August 18, 2025

The service is excellent and fast. I can always count on Cochran Ford to take care of any issues. More

by arleenstolte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Bussard
Aug 19, 2025 -

#1 Cochran Ford of Allegheny Valley responded

It's our pleasure to help, Arleen! We appreciate you choosing us, and hope to see you again.

August 17, 2025

Everyone was polite and helpful. I showed my son how you cleaned my truck. He was impressed. He said he has heard a lot of good things about your dealership. More

by marylindsaysun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay
Aug 18, 2025 -

#1 Cochran Ford of Allegheny Valley responded

It's our pleasure to help! We appreciate you choosing us, and hope to see you again.

August 16, 2025

Very friendly staff. Couldn’t ask for more helpful people. Lyndsay Bussard was a great service rep. Maybe the best I ever had. More

by Peller88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay bussard
Aug 18, 2025 -

#1 Cochran Ford of Allegheny Valley responded

It's our pleasure to help! We appreciate you choosing us, and hope to see you again.

August 15, 2025

I scheduled my vehicle for an oil change, when I arrived I forgot to have the inspection done and they told me it wouldn't be a problem to do that . They were very accommodating. More

by ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Froehlke, Ryan Roche
Aug 18, 2025 -

#1 Cochran Ford of Allegheny Valley responded

It's our pleasure to help, Ron! We appreciate you choosing us, and hope to see you again.

August 06, 2025

The Service was great! Got me out of there on time actually early. Thumbs up. More

by Lee Uncapher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
Aug 07, 2025 -

#1 Cochran Ford of Allegheny Valley responded

It's our pleasure to help get you back on the road, Lee! Please let us know if there's anything else we can do to assist. We hope to see you again!

August 04, 2025

The stuck caliper was the cause of the brake concern. Dealer refused to repair failed covered parts under the ESP. Very good service but questionable ethics maybe More

by hfitch123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 05, 2025 -

#1 Cochran Ford of Allegheny Valley responded

It's our pleasure to help! We appreciate you choosing us, and hope to serve you again.

August 03, 2025

Service was ok on what they did , but they didn't have time to road test to address my warping front brakes and the rear end noise. More

by larrybier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 04, 2025 -

#1 Cochran Ford of Allegheny Valley responded

Thank you for your feedback, Larry. We would like to address any concerns you have with your vehicle- please let us know at feedback@cochran.com if we can work to resolve any outstanding issues.

August 02, 2025

The only problem i have is getting through to the repair garage and getting a timely returned call after you leave a message. Customer serviwould be greatly improved if you had more people working to answe More

by cjfoutdoors
Recommend Dealer
Yes
Employees Worked With
Mr McKain at the truck garage. Never had a problem with him. 5 stars!
Aug 04, 2025 -

#1 Cochran Ford of Allegheny Valley responded

Thank you for your review- we appreciate your candid feedback. We will share this with the team and hope to earn your business again.

August 01, 2025

People in the service department are superb. But who ever answered the phone to make appt was a little stand offish. Needs to work on phone ettiquite More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 04, 2025 -

#1 Cochran Ford of Allegheny Valley responded

Thank you for your review, Tom! We appreciate your feedback and will share it with the team.

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