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#1 Cochran Ford of Allegheny Valley

Natrona Heights, PA

4.5
351 Reviews

110 Rte 908

Natrona Heights, PA

15065

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Showing 351 reviews

September 29, 2025

Lindsay is the best. She made me feel like a valued customer. She answered all my questions with efficiency and professionalism. More

by sjackson2352
Recommend Dealer
Yes
Employees Worked With
Lyndsay
Sep 29, 2025 -

#1 Cochran Ford of Allegheny Valley responded

Thank you for sharing! We’re thrilled Lindsay made you feel valued and provided such professional, efficient care. We look forward to welcoming you back again.

September 28, 2025

This dealership stood by their work and I was impressed by that. A company truck was not repaired correctly and the repair failed 7 months later. It caused more damage and they covered it all. That was pre More

by ACburg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front desk woman
Sep 29, 2025 -

#1 Cochran Ford of Allegheny Valley responded

Thank you for sharing your experience! We’re glad our team was able to stand behind the repair and make things right - that’s the level of integrity and service we strive to provide every customer. We appreciate your trust and look forward to welcoming you back again.

September 28, 2025

Great services staff and advisors, easy to schedule online appointments and appointments conveniently available at multiple times More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jackson
Sep 29, 2025 -

#1 Cochran Ford of Allegheny Valley responded

Thank you, Mike! We’re glad you enjoyed the convenience of online scheduling and the great care from our service team. We look forward to welcoming you back again.

September 26, 2025

Been to my share of dealerships, Cochran Ford best by far. Never no issues h More

by Plarrow62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of names, was dealing with service dept.
Sep 29, 2025 -

#1 Cochran Ford of Allegheny Valley responded

Thank you for the high praise! We’re honored to hear your experiences at Cochran Ford have been the best by far. We look forward to welcoming you back again.

September 25, 2025

Best service I ever received from anywhere. Concierge service was award winning! Cameron was friendly and kept me posted on everything being done to my car. I recommend to all my friends and f More

by Costanzo11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
Sep 29, 2025 -

#1 Cochran Ford of Allegheny Valley responded

Thank you for the glowing feedback! We’re thrilled Cameron and our concierge service made your experience truly exceptional. We appreciate your recommendations and look forward to welcoming you back again.

September 24, 2025

Your service dept was excellent , for my first time they made it very easy. They were informative and friendly and quick to get my car in and the service was done in great time. They explained everything an More

by tlondich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Beattie
Sep 29, 2025 -

#1 Cochran Ford of Allegheny Valley responded

Thank you for sharing your first service experience with us! We’re delighted our team made the process easy, informative, and efficient, and that the video updates were helpful for you and your husband. We look forward to welcoming you and your Explorer back for future visits.

September 22, 2025

I was very happy with the work that was done on my car. The video I was sent showing everything that needed done to my car was great. I will bring my car back the next time it needs work. Great job all aro More

by csmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron, Beattie
Sep 23, 2025 -

#1 Cochran Ford of Allegheny Valley responded

Thank you so much for choosing #1 Cochran! We are so glad you had a positive experience with our team; we will be sure to share your feedback with them! Hope to see you soon!

September 22, 2025

Unprofessional. Untimely. Left my vehicle covered in grease. Doesn't answer the phone. Doesn't return calls. More

by pennyrich54
Recommend Dealer
No
Employees Worked With
Lyndsay, Scott Fultz
Sep 23, 2025 -

#1 Cochran Ford of Allegheny Valley responded

We are very concerned to hear this and would like to look into the matter further. Please email us with details of your experience at feedback@cochran.com. Thank you!

September 22, 2025

I wouldn't be driving my vehicle today if it weren't for the help, support, professionalism and friendship of one man, Ken Greene. He's gone to bat for me numerous times with my vehicle, and I am so apprec More

by Papros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Greene
Sep 23, 2025 -

#1 Cochran Ford of Allegheny Valley responded

Thank you so much for choosing #1 Cochran! We are so glad you had a positive experience with our team; we will be sure to share your feedback with them! Hope to see you soon!

September 22, 2025

Quoted $1800 for Air Compressor replacement. Bill came to $2200 Then was told they charged me labor twice and the bill would be 1900. Just to find out they forgot the sales tax the first time a More

by cfgardner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lindsey and Sam in Service
Sep 23, 2025 -

#1 Cochran Ford of Allegheny Valley responded

We apologize sincerely for the miscommunication regarding your bill- our goal is to be transparent and for you to be satisfied with what makes up each charge. If we can provide any more clarification, please don't hesitate to reach out.

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