#1 Cochran Ford of Allegheny Valley

Excellent service. They were quick getting me in. They did a very nice job. Nice crew. They were quick getting me in. They did a very nice job. Nice crew. More

When service has your vehicle completed and they leave a message with a total, but the total is $700 higher when you show up to retrieve it and pay the bill, there is definitely a major problem. At this poi message with a total, but the total is $700 higher when you show up to retrieve it and pay the bill, there is definitely a major problem. At this point I will not be going back to Cochran. The service personnel are very pleasant, however this doesn’t make it okay to add another $700 to the bill. I can’t even recall the excuse. I think it was, your warranty company didn’t cover the diagnosis. But you already stated that when you told me the final bill is $2800. To show up and actually be told the total is 3500 is a major major problem. Fool me once, shame on you, fool me twice, shame on me. needless to say, it will never happen again. And, yea I have a warranty. Warranty paid 2200 I was on the hook for 2800 as i was told…only to show up and be told ohh sorry, it’s 3500. Wow, just wow! More

Outstanding service. Friendly and love the videos of the truck. Got everything done quickly and got a clean truck when they were finished. Friendly and love the videos of the truck. Got everything done quickly and got a clean truck when they were finished. More

My salesman Jim Smith is awsome! !!very nice guy and knowable a pleasure to work with!! !!very nice guy and knowable a pleasure to work with!! More

Tim the salesman was great and not pushy at all, same with the finance man. with the finance man. More

I like your service. I was taken back by the fact you charge the customer $3.47 for the plastic seat cover and paper floor mat. I don’t know how many other dealerships I was taken back by the fact you charge the customer $3.47 for the plastic seat cover and paper floor mat. I don’t know how many other dealerships charge customers this way. Maybe it’s standard but I believe the dealership should take the high road and simply use the seat cover and floor mat and not charge the customer. More

Attentive, respectful, knowledgeable willing to work with me and explained each step in the process me and explained each step in the process More

Fast and efficient service. Advisor was courteous and helpful. Parts people were knowledgeable and friendly Advisor was courteous and helpful. Parts people were knowledgeable and friendly More

The lug nuts on my right rear will were loose. Noticed the noise and pulled off the road at the BP and saw they were falling off. Hand tighten them and drove back up to the store. Thankfully sale Noticed the noise and pulled off the road at the BP and saw they were falling off. Hand tighten them and drove back up to the store. Thankfully sales was still open and gave me a loaner car. Obviously, this should not happen. Not too happy about it to say the least. If I had proceeded onto the four-lane highway, could’ve been disastrous More

The service department provided me with great service, as usual. The video of my vehicle provided by the tech was very informative and is a great way to inform the vehicles condition. The service manager, Al usual. The video of my vehicle provided by the tech was very informative and is a great way to inform the vehicles condition. The service manager, Al Leasure, called me and went over the techs findings with me. Both were very knowledgeable and Al was really nice and personable. More