
#1 Cochran Ford of Allegheny Valley
Natrona Heights, PA
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I scheduled my vehicle for an oil change, when I arrived I forgot to have the inspection done and they told me it wouldn't be a problem to do that . They were very accommodating. I forgot to have the inspection done and they told me it wouldn't be a problem to do that . They were very accommodating. More
The stuck caliper was the cause of the brake concern. Dealer refused to repair failed covered parts under the ESP. Very good service but questionable ethics maybe Dealer refused to repair failed covered parts under the ESP. Very good service but questionable ethics maybe More
The only problem i have is getting through to the repair garage and getting a timely returned call after you leave a message. Customer serviwould be greatly improved if you had more people working to answe garage and getting a timely returned call after you leave a message. Customer serviwould be greatly improved if you had more people working to answer the calls. I've been a loyal customer to butler County Ford o er the years and have bought my trucks there as well as Cochran in Freeport. More
People in the service department are superb. But who ever answered the phone to make appt was a little stand offish. Needs to work on phone ettiquite But who ever answered the phone to make appt was a little stand offish. Needs to work on phone ettiquite More
Upon arrival for service promised to give me an estimate of cost once mechanic reviewed the truck. Never received an estimate despite worked on vehicle 2.5 hours. of cost once mechanic reviewed the truck. Never received an estimate despite worked on vehicle 2.5 hours. More
Was not pleased with the inspection. Both control arms were not bad, only one!! I should have been shown where they were bad, I was waiting on site!! The estimate for changing a side Mar Both control arms were not bad, only one!! I should have been shown where they were bad, I was waiting on site!! The estimate for changing a side Marker Light was $40!! I bought two bulbs at a local auto parts store for $10 and changed in 2 minutes!!! Cochran was trying to take advantage of me More