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#1 Cochran Ford of Allegheny Valley

Natrona Heights, PA

4.6
183 Reviews

110 Rte 908

Natrona Heights, PA

15065

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Showing 183 reviews

July 12, 2025

This was by far the BEST car buying experience I’ve had in all of my 58 years. The staff was top notch. Tru excellent experience!!! Would highly recommend this dealership!!! More

by RD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Hansen and Robert in financing
Jul 14, 2025 -

#1 Cochran Ford of Allegheny Valley responded

Thanks for the glowing review! We're so glad to hear of your Clearly Better Car Buying experience, and will be sure to pass along your praise to our team. We appreciate you choosing us, and hope you're enjoying your new car!

July 12, 2025

Excellent service experience, prompt and efficient service time, friendly and knowledgeable service team.I would recommend to others. More

by Ejm2224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Bussard
Jul 14, 2025 -

#1 Cochran Ford of Allegheny Valley responded

It's our pleasure to help get you back on the road! Please let us know if there's anything else we can do to assist. We hope to see you again!

July 11, 2025

They are thorough and make sure that you are satisfied with your service before even checking out. Their waiting area for service could be greatly improved. More seating and even a coffee machine or water More

by Astitt2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Roche, Scott Fultz
Jul 12, 2025 -

#1 Cochran Ford of Allegheny Valley responded

Thank you for taking the time to share your feedback with us! We appreciate the comments regarding our waiting area, and have shared for improvement with our facilities team. We hope for the opportunity to work with you again!

July 07, 2025

Terrible communication didn’t even deal with the issues that I had with my truck More

by ppetit1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
Jul 07, 2025 -

#1 Cochran Ford of Allegheny Valley responded

Thank you for bringing your experience to our attention- we apologize for any difficulty that you've had in reaching our team. We want to be sure that your issue is resolved. Please feel free to email our customer care team with details and best contact information at feedback@cochran.com so that we can assist you with the appropriate management.

July 07, 2025

I called and made a prompt appointment. The staff who dealt with me was excellent. Best experience More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service young female. Forgot her name
Jul 07, 2025 -

#1 Cochran Ford of Allegheny Valley responded

It's our pleasure to help- we hope to see you again!

July 07, 2025

Aside from Lyndsay no one in Service answers their phone or returns a voicemail call. i shouldn’t need to drive to the dealership to schedule a Service appt. More

by madti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lyndsay
Jul 07, 2025 -

#1 Cochran Ford of Allegheny Valley responded

Thank you for bringing your experience to our attention- we apologize for any difficulty you've had in reaching our team. We have forwarded your comments along to our management team to be addressed internally. Feel free to email us with details about your needs and best contact information at feedback@cochran.com, and our customer care team can connect you with the appropriate party.

July 05, 2025

Excellent service. Everyone is professional, patient, and kind. Go above and beyond to answer questions and make you feel welcome. Highly recommend! More

by mlclaypool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Beattie and Kevin Jackson
Jul 07, 2025 -

#1 Cochran Ford of Allegheny Valley responded

Thank you for recommending us! We value your loyalty, and look forward to serving you again.

July 04, 2025

Very informative workers and polite too. Presentation and cleanliness of operation is well maintained. I will recommend you to others !!!! 👍🏻😎 More

by mikestitt76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Bussard
Jul 07, 2025 -

#1 Cochran Ford of Allegheny Valley responded

Thank you for recommending us- we look forward to working with you again!

July 04, 2025

We bought an expedition last year from another dealer however it has been to the one in natrona heights for MULTIPLE issues! Everytime it’s there it takes a few visits to get the problem fixed. Extremely More

by Amene2025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lyndsey
Jul 07, 2025 -

#1 Cochran Ford of Allegheny Valley responded

Thank you for taking the time to share your concerns with us- we understand how frustrating it can be to face ongoing issues with your vehicle. We look forward to speaking and moving forward with a resolution together.

July 03, 2025

Justin Taylor was very helpful in getting the vehicle I wanted delivered to his location. He made the buying process very easy. More

by Bduncan583
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Taylor
Jul 07, 2025 -

#1 Cochran Ford of Allegheny Valley responded

We're happy to help you find the perfect vehicle! Thank you for choosing to work with us.