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#1 Cochran Ford of Allegheny Valley

Natrona Heights, PA

4.6
212 Reviews

110 Rte 908

Natrona Heights, PA

15065

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Showing 212 reviews

August 15, 2025

I scheduled my vehicle for an oil change, when I arrived I forgot to have the inspection done and they told me it wouldn't be a problem to do that . They were very accommodating. More

by ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Froehlke, Ryan Roche
Aug 18, 2025 -

#1 Cochran Ford of Allegheny Valley responded

It's our pleasure to help, Ron! We appreciate you choosing us, and hope to see you again.

August 06, 2025

The Service was great! Got me out of there on time actually early. Thumbs up. More

by Lee Uncapher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
Aug 07, 2025 -

#1 Cochran Ford of Allegheny Valley responded

It's our pleasure to help get you back on the road, Lee! Please let us know if there's anything else we can do to assist. We hope to see you again!

August 04, 2025

The stuck caliper was the cause of the brake concern. Dealer refused to repair failed covered parts under the ESP. Very good service but questionable ethics maybe More

by hfitch123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 05, 2025 -

#1 Cochran Ford of Allegheny Valley responded

It's our pleasure to help! We appreciate you choosing us, and hope to serve you again.

August 03, 2025

Service was ok on what they did , but they didn't have time to road test to address my warping front brakes and the rear end noise. More

by larrybier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 04, 2025 -

#1 Cochran Ford of Allegheny Valley responded

Thank you for your feedback, Larry. We would like to address any concerns you have with your vehicle- please let us know at feedback@cochran.com if we can work to resolve any outstanding issues.

August 02, 2025

The only problem i have is getting through to the repair garage and getting a timely returned call after you leave a message. Customer serviwould be greatly improved if you had more people working to answe More

by cjfoutdoors
Recommend Dealer
Yes
Employees Worked With
Mr McKain at the truck garage. Never had a problem with him. 5 stars!
Aug 04, 2025 -

#1 Cochran Ford of Allegheny Valley responded

Thank you for your review- we appreciate your candid feedback. We will share this with the team and hope to earn your business again.

August 01, 2025

People in the service department are superb. But who ever answered the phone to make appt was a little stand offish. Needs to work on phone ettiquite More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 04, 2025 -

#1 Cochran Ford of Allegheny Valley responded

Thank you for your review, Tom! We appreciate your feedback and will share it with the team.

July 31, 2025

Upon arrival for service promised to give me an estimate of cost once mechanic reviewed the truck. Never received an estimate despite worked on vehicle 2.5 hours. More

by RMF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Aug 04, 2025 -

#1 Cochran Ford of Allegheny Valley responded

We are sorry to hear of your subpar experience. We will review your feedback with management and hope you will give us another chance to exceed expectations the next time you need service.

July 30, 2025

It’s a great dealership friendly people they are really helpful with any questions or concerns More

by Atjohnston44
Recommend Dealer
Yes
Employees Worked With
Cameron Beattie
Jul 31, 2025 -

#1 Cochran Ford of Allegheny Valley responded

Thank you for the fantastic feedback! We're thrilled to hear that our team provided you with a great experience. Your satisfaction means a lot to us, and we look forward to serving you again in the future!

July 29, 2025

Was not pleased with the inspection. Both control arms were not bad, only one!! I should have been shown where they were bad, I was waiting on site!! The estimate for changing a side Mar More

by Dave.posney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Fultz
Aug 01, 2025 -

#1 Cochran Ford of Allegheny Valley responded

We're sorry to hear about your experience, Dave. We strive to provide transparency with our inspections and pricing, and we hope for an opportunity to work with you in the future.

July 29, 2025

The dealership has always done satisfactory work on my vehicle. I plan to continue using them. More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of names
Jul 30, 2025 -

#1 Cochran Ford of Allegheny Valley responded

Thanks for sharing your great experience with us, Gary! We value your continued loyalty, and look forward to working with you again.