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#1 Cochran Ford of Allegheny Valley

Natrona Heights, PA

4.6
286 Reviews

110 Rte 908

Natrona Heights, PA

15065

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Showing 286 reviews

November 26, 2025

Very disorganized, poor communication, and quoted a diagnostic of $164 when total bill ended up being $204.00. They had my car for two days. I had to call repeatedly and dealt with being transferred ov More

by ahardwick93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
November 24, 2025

Service department is wonderful ! ! Sales needs help!! They need professional sales people that don't lie!!! More

by dpjackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember kids name bearded young man with no professional sales at all!!
Nov 25, 2025 -

#1 Cochran Ford of Allegheny Valley responded

Thank you for sharing your feedback with us! We apologize for any negative interaction that occurred, and hope for the opportunity to better serve you in the future.

November 22, 2025

Lyndsay was very helpful and made the experience pleasant. I've struggled to get the issue diagnosed and fixed at other dealerships, but Lyndsay was reassuring and prompt in responding to my message More

by Rachel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Bussard
Nov 25, 2025 -

#1 Cochran Ford of Allegheny Valley responded

Thank you for the kind review! It's our pleasure to help get you back on the road and running smoothly. We look forward to seeing you again!

November 19, 2025

Never showed up, never returned 2 phone messages, didn’t fix anything. Very dissatisfied with! More

by knjhorcicak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service poor
Nov 21, 2025 -

#1 Cochran Ford of Allegheny Valley responded

Thank you for bringing this to our attention. It looks like the scheduled recall was a no-fix. We apologize that this was not clearly communicated to you, and have addressed this internally. Our team has reached out to apologize and discuss- please give us a call back at your convenience.

November 16, 2025

They honored their promise of having my Bronco back when they said. My service rep was kind and kept me informed More

by Gpsgreenprints
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey in service
Nov 16, 2025 -

#1 Cochran Ford of Allegheny Valley responded

We're happy to help get you back on the road and running smoothly. Please let us know if you need anything else!

November 16, 2025

Very nice and helpful got it job done quickly told me what they did excellent More

by Fredadixon36@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Froehlke, Ryan Roche, Allen Seybert, Scott Fultz, James Smith
Nov 16, 2025 -

#1 Cochran Ford of Allegheny Valley responded

We're happy to help get you back on the road- we hope to see you again!

November 15, 2025

I did have one thing I questioned. If the tire sensor was bad, why did it correctly tell us the tire was losing air? And when we put air in, it correctly told us the air was exactly wh More

by babsieanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know, all friendly
Nov 16, 2025 -

#1 Cochran Ford of Allegheny Valley responded

Thank you for reaching out to us! We'd be happy to answer your question for you, but are unable to look up your vehicle records based on the information provided in this review. Please reach out to us with best contact information and any questions at feedback@cochran.com. We'll be happy to help from there!

November 14, 2025

The dealership and the people working there were courteous and professional throughout my entire time there.. More

by bkasavage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Finance salesman
Nov 15, 2025 -

#1 Cochran Ford of Allegheny Valley responded

Thanks for sharing your great experience with our team! We hope to see you again.

November 14, 2025

This dealership is amazing customer service and wonderful people to work with. One of the best experiences I've dealt with in my lifetime. More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Froehlke, Ryan Roche, Allen Seybert, Scott Fultz, James Smith
Nov 15, 2025 -

#1 Cochran Ford of Allegheny Valley responded

Thank you so much for the glowing review! It's our pleasure to help. We hope to see you again!

November 12, 2025

Everyone was professional, courteous, and helpful. Work was done correctly in the amount of time quoted to me! More

by karlgus
Workmanship
Recommend Dealer
Yes
Employees Worked With
Lindsey
Nov 13, 2025 -

#1 Cochran Ford of Allegheny Valley responded

It's our pleasure to help get you back on the road. We hope to see you again!