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#1 Cochran Ford of Allegheny Valley

Natrona Heights, PA

4.5
354 Reviews

110 Rte 908

Natrona Heights, PA

15065

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Showing 354 reviews

January 11, 2026

Brought my Bronco home and still wasn’t fixed and who ever answered the phone is service was the rudest woman I’ve ever encountered More

by Nicolefoltz3292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Who ever answered your service calls , Jason Maholic
Jan 14, 2026 -

#1 Cochran Ford of Allegheny Valley responded

Thank you for sharing your feedback with us. We apologize for any negative interaction, and would like the opportunity to ensure your vehicle is running smoothly. Please email us with details and contact information at feedback@cochran.com. We look forward to reaching a positive resolution together.

January 07, 2026

Everyone is pleasant to deal with at this dealership & I know Brody cares for my car as his own each and every time! More

by bmarty1428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brody
Jan 08, 2026 -

#1 Cochran Ford of Allegheny Valley responded

Thank you for making us your service home! It's our pleasure to help keep you running smoothly. We look forward to seeing you again!

January 06, 2026

Treated good and friendly. Really appreciate Ken Greene and salesman Tim for all they done for me. More

by Geshenbaugh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Greene and Tim in sales
Jan 08, 2026 -

#1 Cochran Ford of Allegheny Valley responded

Thank you for choosing to work with us! We hope you're enjoying your new car.

January 04, 2026

The ford service dept is very inconsistent with the communication. Some visits they communicate very well others it is non existent. My most recent service visit I got no updates except when I called More

by stangman006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Fultz
Jan 04, 2026 -

#1 Cochran Ford of Allegheny Valley responded

Thank you for bringing this to our attention- we are sorry to hear your experiences have not met our standards for excellence. We apologize for any inconvenience, and have shared your comments with our management team for improvement. If there's anything else we can do to assist, please email us with best contact information and details at feedback@cochran.com. We look forward to reaching a positive resolution together.

January 02, 2026

Very clean and responsive to needs. Was great to work with and happy to help More

by mndmitch34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalton Orange
Jan 04, 2026 -

#1 Cochran Ford of Allegheny Valley responded

Thanks for the kind review! We hope to see you again.

January 01, 2026

Took in to get o2 sensor replaced they only diagnosed it and have to order a common part before they can replace it let’s hope it doesn’t take a week. The service advisor said he would call other dealers More

by brianjrobbins
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t look at name tag
Jan 04, 2026 -

#1 Cochran Ford of Allegheny Valley responded

Thank you for sharing your experience with us- please let us know if there is anything else we can do to assist.

January 01, 2026

Cochran dealership got me scheduled quickly for the recall on my ford truck, and did the work on the day that was scheduled and called me when it was completed and I was able to pick it up the same day More

by Mttomes2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Bussard (service advisor)
Jan 04, 2026 -

#1 Cochran Ford of Allegheny Valley responded

We're happy to help get you back on the road and running smoothly! Please let us know if there's anything else we can do to assist.

December 29, 2025

After buying an F-150 through Cochran I went for my first oil change and tire rotation. Even though I made an appointment, it took an hour and 25 minutes, and they didn't bother to rotate the tires. Too ad More

by Kbetf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Dec 31, 2025 -

#1 Cochran Ford of Allegheny Valley responded

Thank you for sharing your experience with us- we are sorry to hear it did not meet our standards for excellence. We apologize for any delay, and hope for an opportunity to better serve you in the future.

December 26, 2025

Very poor communication between Holman and the dealership, I felt like a middle man and not a customer. I waited almost a month to have a simple yearly state inspection, ball joints and spark pl More

by Thomas.greenaway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Dec 31, 2025 -

#1 Cochran Ford of Allegheny Valley responded

Thank you for taking the time to share your candid experience with us. We apologize for any miscommunication and resulting inconvenience, and will review your comments with our management team.

December 25, 2025

Never been a Ford man but got a Maverick off of Cochran Natrona Heights. So far happy with every thing. Maverick, service, help. Been a good buying experience and happy with the service. Top notch people. More

by Morelabradors7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fultz
Dec 31, 2025 -

#1 Cochran Ford of Allegheny Valley responded

Thank you for making us your automotive home! We value your loyalty, and look forward to welcoming you back for your next visit.

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