
#1 Cochran Ford of Allegheny Valley
Natrona Heights, PA
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Easy online scheduling. Friendly service managers. Vehicle was vacuumed and cleaned. The video of the inspection was appreciated. Friendly service managers. Vehicle was vacuumed and cleaned. The video of the inspection was appreciated. More
Natrona heights location has finally stepped up your service desk employees! Had 2 inspections done in 2 weeks. Love the video of the inspections. Tremendous idea especially since my wife was almost s service desk employees! Had 2 inspections done in 2 weeks. Love the video of the inspections. Tremendous idea especially since my wife was almost suckered into spending $800 on brakes she didn’t need at a lower burrell new shop. Thank you for proving my point!! More
This was my first time at your dealership. I greeted with respect.I was in for warranty work Your service advisors took care of write up .And the Techs were very professional .I had Inter actio I greeted with respect.I was in for warranty work Your service advisors took care of write up .And the Techs were very professional .I had Inter action with one who worked on truck .Big shoutout to all your Service department I dealt with Thank you . More
I made an appointment for an inspection, tire rotation and oil change. I had to call for the status of the vehicle. It took several hours for me to get a return call after speaking to someone from the cal and oil change. I had to call for the status of the vehicle. It took several hours for me to get a return call after speaking to someone from the call center. The appointment was for 6:30am. I received a call after 2 telling me that the truck wouldn’t be completed until well into the next day. The next day, I didn’t receive a call to tell me that the work was complete, I seen the truck parked in the lot and went inside to find out. An inspection and oil change should not take 2 days. It should take 2 hours. More
Wonderful, courteous staff. Great service. Professional. Great to work with. Very happy to be able to trust Cochran Allegheny Valley. Long time satisfied customer. Great service. Professional. Great to work with. Very happy to be able to trust Cochran Allegheny Valley. Long time satisfied customer. More
Salesman and the deal were great. Service dept. not so great. Looks like my new truck never went through a pre delivery check list. Never installed an emissions sticker, coolant re Service dept. not so great. Looks like my new truck never went through a pre delivery check list. Never installed an emissions sticker, coolant reservoir very low, etc More