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#1 Cochran Ford of Allegheny Valley

Natrona Heights, PA

4.6
140 Reviews

110 Rte 908

Natrona Heights, PA

15065

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Showing 140 reviews

April 02, 2025

Easy online scheduling. Friendly service managers. Vehicle was vacuumed and cleaned. The video of the inspection was appreciated. More

by Shawncrossley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not applicable
Apr 07, 2025 -

#1 Cochran Ford of Allegheny Valley responded

It's our pleasure to help! We're especially glad to hear you enjoyed our technician video feature. We hope to see you again!

April 02, 2025

Natrona heights location has finally stepped up your service desk employees! Had 2 inspections done in 2 weeks. Love the video of the inspections. Tremendous idea especially since my wife was almost s More

by Chargerfoozball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service guys
Apr 07, 2025 -

#1 Cochran Ford of Allegheny Valley responded

Thank you for the glowing review! We're glad to hear that you enjoyed your experience with us, and especially pleased that our new technician video feature was helpful to you. Please let us know if there's anything else we can do to assist- we hope to see you again!

April 01, 2025

This was my first time at your dealership. I greeted with respect.I was in for warranty work Your service advisors took care of write up .And the Techs were very professional .I had Inter actio More

by louismascarello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All Leaser,Kevin Jackson,Chase
Apr 07, 2025 -

#1 Cochran Ford of Allegheny Valley responded

It's our pleasure to help! Please let us know if there's anything else we can do to assist. We hope to see you again!

March 31, 2025

Thank you Dom and Justin for getting me into a truck that I’ve always wanted! More

by Austin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dom, Justin
Apr 07, 2025 -

#1 Cochran Ford of Allegheny Valley responded

It's our pleasure to help! Thanks for choosing to work with us. Wishing you many happy miles ahead in your new truck!

March 31, 2025

I made an appointment for an inspection, tire rotation and oil change. I had to call for the status of the vehicle. It took several hours for me to get a return call after speaking to someone from the cal More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Apr 07, 2025 -

#1 Cochran Ford of Allegheny Valley responded

James, thank you for bringing this to our attention. We are sorry to hear that your experience did not meet our standards for excellence, and we'd like to know more. Please email us with best contact information and details about your visit at feedback@cochran.com so that we can investigate and appropriately address. We hope for the opportunity to reach a resolution together quickly.

March 30, 2025

Friendly, informative, willing to explain, helpful, returned my phone calls in a timely fashion, professional service More

by lindalange1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
Apr 01, 2025 -

#1 Cochran Ford of Allegheny Valley responded

It's our pleasure to help! We appreciate you choosing us, and hope to see you again.

March 29, 2025

Went out of theur way to fit my schedule. Good work done in a timely fashion. More

by serge156b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Leasure
Apr 01, 2025 -

#1 Cochran Ford of Allegheny Valley responded

It's our pleasure to help! We appreciate you choosing us, and hope to see you again.

March 29, 2025

Wonderful, courteous staff. Great service. Professional. Great to work with. Very happy to be able to trust Cochran Allegheny Valley. Long time satisfied customer. More

by Andersmj84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Smith
Apr 01, 2025 -

#1 Cochran Ford of Allegheny Valley responded

Thank you for the great review! We value your continued loyalty, and look forward to welcoming you back for your next visit.

March 28, 2025

Salesman and the deal were great. Service dept. not so great. Looks like my new truck never went through a pre delivery check list. Never installed an emissions sticker, coolant re More

by dtwkid31
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Allen Seybert
Apr 01, 2025 -

#1 Cochran Ford of Allegheny Valley responded

Thank you for bringing this to our attention. We want to be sure that you receive the service you are owed, but need more information. Please email us with details and best contact information at feedback@cochran.com so that we can better assist.

March 24, 2025

Professional, courteous, service completed right the first time, knowledgable, friendly, timely!!! Kevin is a pleasure to work with!!! More

by hmeische
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Smith
Mar 25, 2025 -

#1 Cochran Ford of Allegheny Valley responded

Thank you for the kind review! We will be sure to pass along your praise. We hope to see you again!

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