#1 Cochran Hyundai Monroeville

It was easy to get an appointment and service was fast and curtious. The new automated service system uses text messages and email to provide details of service needed and allows customer to accept or dec and curtious. The new automated service system uses text messages and email to provide details of service needed and allows customer to accept or decline recommendations, I really liked that. Very efficient, a great experience, this was the first time I used Cochrans service for this vehicle. More

Great one on one personal attention! No hassles. No Great one on one personal attention! No hassles. No pressure! One stop shopping! Best experience I have ever encountered in my Auto Search. Kudo's a Great one on one personal attention! No hassles. No pressure! One stop shopping! Best experience I have ever encountered in my Auto Search. Kudo's all around to the individuals who assisted me. Thanks John ( Jay ) Adams 412-559-4706 JAdams1331@aol.com More

My salesman, Charlie Smith, was patient, knowledgeable, courteous, and a very nice person. He did not push a sale on me. Heather Champion made some very good recommendations on my lease that I had not thou courteous, and a very nice person. He did not push a sale on me. Heather Champion made some very good recommendations on my lease that I had not thought of. I would highly recommend both of these associates for anyone that visits the showroom. More

my first purchase from #1 Cochran, a positive experience thus far, efficient & professional buying process, good offer for my trade in, answered all my questions, no pressure. thus far, efficient & professional buying process, good offer for my trade in, answered all my questions, no pressure. More

Rex was great in helping me get my 2010 Sante Fe serviced and checked Don was super in finding the perfect 2013 Sante Fe I purchased & traded in the 2010. Your sales & service dealership is the b and checked Don was super in finding the perfect 2013 Sante Fe I purchased & traded in the 2010. Your sales & service dealership is the best any customer could ever want. Thank you I recommend your dealership to any of my friends who are interested in a new car. More

We had an excellent experience in purchased a Hyundai Santa Fe from Cochran Nov. 24, 2012. Our salesman, Corey Casper, was knowledgeable, attentive and helpful – but not overbearing. We researched and te Santa Fe from Cochran Nov. 24, 2012. Our salesman, Corey Casper, was knowledgeable, attentive and helpful – but not overbearing. We researched and test drove several comparable models from other dealerships over a week’s time and finally decided on the Santa Fe from Cochran when Corey found the car with the specifications and color we were looking for -- and the dealership team came up with a very competitive price, including a good trade-in discount. We had purchased a Santa Fe from Cochran in 2007 and received a “loyalty” discount which was important in our final decision. We have had a good relationship with the Cochran service department for the past five years, so we were not surprised at this good experience. Everyone we met at Cochran Hyundai was friendly and willing to assist in the sale. When we had questions about maintenance issues, Corey was able to tap a member of the service staff who immediately answered every question we had quickly and in detail. We feel we made an intelligent decision on a new car purchase and the Cochran team certainly facilitated that. More

One Word GREAT !!!! The service was very good as always. I will go back again and again and I would send anyone to this dealer I will go back again and again and I would send anyone to this dealer More

This was my first major purchase since my husband passed away. My old car , a 1999 New VW Beetle had it's engine give out a few days earlier. I was very worried as to whether I would be turned down for cred away. My old car , a 1999 New VW Beetle had it's engine give out a few days earlier. I was very worried as to whether I would be turned down for credit because I do not use credit cards-only my debit card. Everyone there was so friendly and supportive. They made me feel comfortable and also explained everthing they were doing. Anna and Calvin explained in depth the buttons in the interior and the key ring. At the end of the day I had a beautiful car that I love and enjoy driving. I truly feel Anna, Calvin, Delana and Elaine expressed excellent Customer Service Skills. They were professional yet friendly in helping me to purchase this car. I would recommend #1 Cochran and would most likely purchase other vehicles there. Dorothy E. Butler I should add that my cousin Sue Gross works at #1 Cochran. More

They give you options and information to help you find what you are looking you. They are very friendly. You will leave a very happy customer. what you are looking you. They are very friendly. You will leave a very happy customer. More

My dealings w/ Bruce Turner was great. He took time to explain everything to me. This is the 4th vehicle I purchased from him. I trust him and as I said he is very patient and attentitive to every detail. explain everything to me. This is the 4th vehicle I purchased from him. I trust him and as I said he is very patient and attentitive to every detail. I also bought another Hyuandai because of outstanding service I get from Rex Sutton and Bob Johnson. They were a major part of my decision as was Bruce. More