
#1 Cochran Kia Robinson
Pittsburgh, PA
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I walked into Cochran Kia today with the expectation of just kicking the tires and looking at a 2013 Kia Optima SX. I drove out today with a new lease purchase. The biggest reason for making the decision just kicking the tires and looking at a 2013 Kia Optima SX. I drove out today with a new lease purchase. The biggest reason for making the decision to do the lease is directly due the outstanding customer service from sales associate Tom Cole. He went beyond the usual salesman spiel and really took an interest in me as a person and what my needs are. I am totally impressed with Tom's knowledge of the product and his willingness to help me decide on this purchase. We worked out a deal that exceeded my expectations. Also, Rob the sales manager, was very helpful pulling this deal together. I am very willing to give Tom a referral to anyone interested the the Kia/Cochran current or future products. Sincerely, David Hayes More
I purchased a Kia sportage for my wife,this was the 54 vehicle that I have purchased in my young 50 yrs. From the moment I walk in I was greeted and not put under any pressure.Then when I was ready to dea vehicle that I have purchased in my young 50 yrs. From the moment I walk in I was greeted and not put under any pressure.Then when I was ready to deal, Tom and the sales manager put all hands on deck and got me a deal that I had no choice but to take .I had a problem with my trade in and Tom and the sales manager made it there problem and took care of it immediately,and this wasn't a problem they needed to deal with. But this is the difference between good service and great service. It will be my pleasure to recommend Tom Cole and cochran Kia . More
The sales staff at the Robinson Cochran Kia dealership were professional and very helpful. I appreciate not being pressured. Ron took the time to answer any question that I had and provided a thorough t were professional and very helpful. I appreciate not being pressured. Ron took the time to answer any question that I had and provided a thorough tour & explanation of all the options/settings on my new vehicle. I would definately refer others to see Ron at Cochran. More
Ron was very helpful in assisting with the purchase of our new vehicle. The initial experience was very enjoyable, I am hoping this continues through the life of the vehicle we purchased. our new vehicle. The initial experience was very enjoyable, I am hoping this continues through the life of the vehicle we purchased. More
Mike and Jason were superb and very friendly. They made purchasing a car a great experience from beginning to end. They have made lifelong customers with us. Thank you and keep up the good work. purchasing a car a great experience from beginning to end. They have made lifelong customers with us. Thank you and keep up the good work. More
I'm happy with the deal that I received from Cochran Kia of Robinson. Dave Ganser explained their sales process in detail and I'm satisfied that I received a reasonable amount for my trade-in and a fai Kia of Robinson. Dave Ganser explained their sales process in detail and I'm satisfied that I received a reasonable amount for my trade-in and a fair price for my new Optima. More
#1 Cochran Kia in Robinson was the only location when I requrested specific lease information via their website they replied in a timely manner with the actual answer to my question. All other dealerships requrested specific lease information via their website they replied in a timely manner with the actual answer to my question. All other dealerships I contact wouldn't answer my request, but instead would try to get me to call and talk to someone. When I showed up, we met Dan. I showed him a print out of the deal I was offered via email, he got the car, we took a test drive, and there were no issues with making good on the deal I was sent (I fully expected there would be hidden charges somewhere). I went in ready to fight and came out happy as one can be when they realized they signed up for more monthy payments! I will go back. More
It Was A Pleasant Experience. Every Question And Issue Was Answered And Dealt With immediately. The Staff MAde sure that We Were Satisfied And Happy. Was Answered And Dealt With immediately. The Staff MAde sure that We Were Satisfied And Happy. More
I knew what I wanted when I came into the dealership and Dave Ganser helped me finalize that decision. He was able to get me the exact car I wanted with no confusion. He made my car buying experience a plea Dave Ganser helped me finalize that decision. He was able to get me the exact car I wanted with no confusion. He made my car buying experience a pleasant one. More
Mr. Cole parked a vehicle and was on his way into the Showroom he politely as me has anyone helped you yet? I answered no, he asked is there anything particular you are interested in or something you'd l Showroom he politely as me has anyone helped you yet? I answered no, he asked is there anything particular you are interested in or something you'd like to see? I am interested in the Sorento's, I replied. Something comparable to the Ford Escape that I have now. With that being said Mr. Cole also showed me the Sportage. I chose the Sorento. He stated we have all wheel and front wheel, was interested in front wheel. He explained everything about the vehicle and ask if I would like to test drive one. Drove it, liked it. So I said to Mr. Cole time to talk $$$$'s . I also inquired about leasing which I have never done before. Mr. Cole did a very good job explaining everything from leasing to buying, discounts and more. Mr. Cole took his time going over everything from A to Z and answer all of our question's. Most importantly he did not approach me like a "Mountain Lion" looking for his dinner. I have purchased many vehicle's in my time this has to the smoothest car purchase ever !!!!! 5 STARS FOR MR. COLE AND 1# COCHRAN OF ROBINSON More