
#1 Cochran Kia Robinson
Pittsburgh, PA
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The entire experience was fantastic. The very first time I spoke to Sam Chiodo, he greeted me with a smile and a handshake. He was more than willing to listen to what I was looking for, not try to talk me i I spoke to Sam Chiodo, he greeted me with a smile and a handshake. He was more than willing to listen to what I was looking for, not try to talk me into anything else, and provided me with exactly what I asked. He was extremely easy to talk to, very knowledgeable about the vehicle, and explained many things in easy to understand terms. Sam made me feel like he was an old friend that I hadn't seen in a while, rather than someone simply trying to make a sale. He seemed genuinely concerned that our needs were met, and that he could help. Kevin Covert, the finance manager, was just as helpful and easy to talk to. The entire dealership had a friendly atmosphere, and I would recommend this particular dealership to anyone looking for a quality dependable car, with staff that are eager to please. Sam Chiodo is a true example of what you want in a sales consultant. More
Outstanding customer service!!!! Well done Easy to deal Outstanding customer service!!!! Well done Easy to deal with Very detailed We truly believe we received a quality product for a reasonable price. Outstanding customer service!!!! Well done Easy to deal with Very detailed We truly believe we received a quality product for a reasonable price. A wonderful buying experience! More
Kia was my last stop of the day on a Saturday filled with looking at new cars. Dave greeted me promptly. Over the next hour or so I looked at a few different vehicles and ended up test driving the Kia Soul ( looking at new cars. Dave greeted me promptly. Over the next hour or so I looked at a few different vehicles and ended up test driving the Kia Soul (which was NOT on my list of vehicles to even consider at the time!). The Soul handled remarkably well. Never once during the day did I feel "pressured" into making a decision. Later on I made the decision with my wife and returned with my two children. Dave did not mind when the each asked a million questions, nor did Rob when he went over some of the later details with me. During the signing process my children started to get a bit antsy. It did not seem to phase Kevin at all. Overall this was a great car buying experience! More
This is the 4th car that I have bought from Robinson Cochran Kia in the last 3 years. Ron Gardner is excellent. Rob Williams is also excellent in his role. I do not look anywhere else for a car. Great j Cochran Kia in the last 3 years. Ron Gardner is excellent. Rob Williams is also excellent in his role. I do not look anywhere else for a car. Great job!!! More
Showed up for the fuel reimbursement program. It was late in the evening, but still everyone was freindly and curtious. I was expecting to have to wait but they took me in and took care of my paperwork late in the evening, but still everyone was freindly and curtious. I was expecting to have to wait but they took me in and took care of my paperwork immediately. More
I CAME IN FOR AN OIL CHANGE AND TIRE ROTATION. THEY GOT ME IN RIGHT AWAY. THE WAITING AREA WAS COMFY AND CLEAN. I WAS TOLD TIRE ROTATION WAS NOT NECESSARY AT THIS TIME DUE TO ALL TIRES WEARING EVENLY. I WA ME IN RIGHT AWAY. THE WAITING AREA WAS COMFY AND CLEAN. I WAS TOLD TIRE ROTATION WAS NOT NECESSARY AT THIS TIME DUE TO ALL TIRES WEARING EVENLY. I WAS GLAD THAT THEY TOLD ME THIS AND SAVED ME A FEW DOLLARS RATHER THAN JUST DOING IT AND CHARGING ME FOR SOMETHING I DIDN'T NEED COMPLETED. I WOULD RECOMMEND THIS DEALERSHIP AND SERVICE DEPARTMENT TO ANYONE LOOKING FOR A GOOD DEAL AND GREAT CUSTOMER SERVICE. More
Hello, Our experience at #1 Chochran was very positive. Hello, Our experience at #1 Chochran was very positive. Dave was a delight. I have nothing but good thoughts on our purchase of our new car. Thank Hello, Our experience at #1 Chochran was very positive. Dave was a delight. I have nothing but good thoughts on our purchase of our new car. Thank you, Luanne & Kevin Kremer More
My first dealings with new service team. They definitely exceeded expectations and went to great lengths to provide excellent care on my service visit. I was very appreciative! Bob S. exceeded expectations and went to great lengths to provide excellent care on my service visit. I was very appreciative! Bob S. More
Well,I was looking at the sportage(new, when i was informed by Ron that i could get a better deals on the Sorento. So i took a good look. with all the incentives he pointed out,the cost of the Sorent informed by Ron that i could get a better deals on the Sorento. So i took a good look. with all the incentives he pointed out,the cost of the Sorento was,a few thousand dollars less,and really size wise the i wanted. Ron was extremely easy to talk to,and really had a great sense of humor.He really made me feel confident,that i was making the right move.in buying the Sorento More
I brought my car in to get the miles checked for the fuel adjustment form I had to file. It was quick and easy. A good deal since my gas was not going as far as I would like it to. adjustment form I had to file. It was quick and easy. A good deal since my gas was not going as far as I would like it to. More