#1 Cochran Kia Robinson

Awesome customer service experience! Sam was friendly from the moment I pulled in. He was willing to help me, a-23-year old looking for a good used car and he spent hours with my father a Sam was friendly from the moment I pulled in. He was willing to help me, a-23-year old looking for a good used car and he spent hours with my father and I allowing us both to test drive the vehicle, being honest about his job and what the car had been through, sat down with the car fax and went over all of it with us. Sam helped with insurance questions and was willing to stay late the next day to make sure I got the car, he stayed an hour and a half past his shift ending. Great service, was able to answer all my questions and friendly the entire time. I would recommend to anyone to buy a car from this dealership and from Sam specifically if possibly. More

One of the best salesman we ever had We will always use Sam he is a awesome salesman never will go to another thank you for the awesome experience he is by far the best We will always use Sam he is a awesome salesman never will go to another thank you for the awesome experience he is by far the best More

Friendly and upfront Very friendly and helpful broke down all our opions and let us choose Sam was excellent. Would recommend to everyone sales explained everything to us. Very friendly and helpful broke down all our opions and let us choose Sam was excellent. Would recommend to everyone sales explained everything to us. Very helpful More

Can’t ask for anything better So goin to this dealership was a great idea went up on a Saturday and Sam helped us. From there it’s history. Picked up our Telluride just yesterday. So goin to this dealership was a great idea went up on a Saturday and Sam helped us. From there it’s history. Picked up our Telluride just yesterday. Love it. The whole car buying experience there was awesome. Staff was great and Sam was excellent. My wife gets alittle crazy about these things and Sam just kept her in check. I would defiantly recommend this dealership to visit to look into ga vehicle. The signing of the papers was also a great experience. Dave made it fun and easy. Color coded things and totally explained and or answered any questions we hand. Both these guys we dealt with were great. More

Fantastic service Sam Martin was great to work with - super friendly and attentive and helped us get a great deal on our car. Cissy was awesome too, and although it wa Sam Martin was great to work with - super friendly and attentive and helped us get a great deal on our car. Cissy was awesome too, and although it was a long day, it went by quickly and we left happy with our new car. Thanks to Sam and team for a great car buying experience! More

Car purchase Great experience from Sales mgr to salesman. There was no haggling over price and trade in value. A great experience. I would highly recommend the two Great experience from Sales mgr to salesman. There was no haggling over price and trade in value. A great experience. I would highly recommend the two men I dealt with. More

Great First Experience This purchase was my first experience leasing a car. Sam and all of the guys at #1 Cochran Kia Robinson were so helpful and answered any questions tha This purchase was my first experience leasing a car. Sam and all of the guys at #1 Cochran Kia Robinson were so helpful and answered any questions that I had. They accommodated all of my needs and Sam walked me through the entire process to make sure I knew exactly what I was doing. More

Informative and no pressure We just ordered a Kia Telluride and we could not be more thrilled with our experience. Working with Sam made it easy for us to commit to our new vehic We just ordered a Kia Telluride and we could not be more thrilled with our experience. Working with Sam made it easy for us to commit to our new vehicle. He was super knowledgeable, patient, and put absolutely no pressure on us. We were there for a length of time and had our 8 month old with us, but Sam and the entire staff were very accommodating to us. I would recommend Cochran Robsinson dealership to anyone looking for a new car. More

The BEST customer service that I have ever experienced!!!! After having a pretty bad experience at a different dealership I walked into this KIA dealership a bit apprehensive. From the moment I walked in when After having a pretty bad experience at a different dealership I walked into this KIA dealership a bit apprehensive. From the moment I walked in when I was greeted by Sam I could tell that this was going to be a very different experience. I was even shocked that Mike, the General Sales Manager, came over right away to meet me. I had been to several dealership and not one manager ever came out to introduce themselves or say hello (except when one thought I was about to buy a car). Both Sam and Mike were geniune and I could tell that they just wanted me to have a good customer experience, no matter what the outcome was. Without getting too involved with my story, I bought a used vehicle from a different KIA dealer (Jim Shorkey KIA Wexford) and after about 2 days realized that I should have gotten a Telluride. The other KIA dealer gave me a complete run around and played many games. They first said it would cost me an additional 7K! Then 4K....then 2k. I explained my situation to Sam. He sat me down, we talked, I told him where I needed to be and then he Mike came out....notice that Sam didn’t have to go back and forth to his manager a million times to see if they could get a “better” deal. That bothers me so much when dealerships do that and you are left to try and negotiate and again the manager never comes out. The manager is almost like “the Great Oz”! Not here! Mike was part of this every step of the way. They came back to me with one offer which I couldn’t believe....Mike made my trade in and the new Telluride an even swap! Seriously! No games, no gimmicks like several of the other dealerships. At no time did I feel like I was just a number to them...as strange as it sounds I felt like I was part of the family. Sam was so unbelievably helpful, upbeat, knowledgeable and not pushy in the least. Mike was also amazing and you can just tell that they both truly love what they do and value the company they work for. If you are searching for any type of car you should RUN to see Sam and Mike! One of a kind service! #1 Cochran is so lucky to have these two amazing guys part of their team! My family will only go back to them from now on. More