#1 Cochran Subaru Butler County

Bought my Crosstrek here. Mark Adams, our salesman, was helpful and made the sale go smoothly. Best car experience Mark Adams, our salesman, was helpful and made the sale go smoothly. Best car experience More

We have worked with this dealership on our last two cars. We have been impressed ever since we walked in the door. Our salesman Brandon Fehl went over and above to get us the car we were looking for on bot We have been impressed ever since we walked in the door. Our salesman Brandon Fehl went over and above to get us the car we were looking for on both occasions and we have been totally satisfied. The service department has been very easy to work with also. We have no hesitation in taking our vehicles there to be serviced. More

Great service department! Fast reliable and honest. They took great car of my car and saved me money and gave me a loaner for the day. Fast reliable and honest. They took great car of my car and saved me money and gave me a loaner for the day. More

Every light came on my dash, check engine, RAB, every single light, for the 2nd time since I have had this Forester Sport, 2019. I was then told to bring it in today. I am still under warranty and PUR single light, for the 2nd time since I have had this Forester Sport, 2019. I was then told to bring it in today. I am still under warranty and PURCHASED extended warranty, was told by service it is my lucky day they are only charging me $90 dollars and its all fixed because I just had a loose gas cap. Seriously?!? I have had this car in there 5 times for problems and 1 other time for this exact problem where I needed a new computer sensor and never given a loaner. DO NOT BUY FROM HERE!! More

Before visiting the dealership, I went to the Cochran web site and got a KBB online appraisal for my wife's vehicle. According to their web site, as long as the condition is accurate, they'll pay the higher site and got a KBB online appraisal for my wife's vehicle. According to their web site, as long as the condition is accurate, they'll pay the higher of the online or in-person appraisal. The gentleman I spoke with refused to honor that guarantee. He said they've decided internally to drop it. What's funny is that this same guarantee was present in the dealership's printed brochures in their sales offices. I don't expect anyone to make a claim like this, but if a claim is made, I expect it to be followed. Why is this still being advertised if Cochran refuses to honor it? If they'll do this, how can customers trust that their Certified cars are what they say? When I brought this to the gentleman's attention and said I was upset, he tried to joke about it, which was disrespectful. My wife loved the car, but we ended up walking because of broken trust and a bad attitude on his part. I brought my Subaru Outback new from Cochran. They've lost a customer. More

They never message me back about the vehicle they never called me nothing and then I read the reviews and I’m glad I didn’t buy a vehicle from them called me nothing and then I read the reviews and I’m glad I didn’t buy a vehicle from them More

Took our 2016 Crosstrek that we bought new at this dealer. Have been taking the car there for oil and filter change's. This time I happen to check oil for a road trip and noticed that the same old o dealer. Have been taking the car there for oil and filter change's. This time I happen to check oil for a road trip and noticed that the same old oil filter was still on the car. My bad for not checking sooner. Going to change my own oil from now on, can't trust this dealer. More

I brought my 2021 Outback, back for the first complimentary oil change. It returned with over an extra quart of oil. The performance of the highly qualified, professionally certified mechanics wa complimentary oil change. It returned with over an extra quart of oil. The performance of the highly qualified, professionally certified mechanics was also matched by the treatment on the phone. Truly sad customer satisfaction and quality work is lacking from this dealership while Subaru has worked hard to promote a quality brand. More

Had a service/parts question. Walked right in and was immediately taken to Bruce in Parts. He pleasantly found my part and fixed it on the spot ! Done in 15 minutes ! This Gentleman knows how to Provi immediately taken to Bruce in Parts. He pleasantly found my part and fixed it on the spot ! Done in 15 minutes ! This Gentleman knows how to Provide EXCELLENT Service ! More

Was the most pleasant and easy car buying experience we’ve ever had at a dealership. Our salesman was very friendly and not pushy at all . Let us test drive a couple vehicles we where interested in and we’ve ever had at a dealership. Our salesman was very friendly and not pushy at all . Let us test drive a couple vehicles we where interested in and answered all of our questions. When it comes time to do this again we will be returning. More