#1 Cochran Subaru Monroeville

I was in a bind…broke down and from out of town . . It was a recalled part and they had me in -fixed my car and had me on my way!!! I would highly recommend them!!! . It was a recalled part and they had me in -fixed my car and had me on my way!!! I would highly recommend them!!! More

Took my car for an inspection and oil change. The team spilt oil in my engine bay. Had to have a loner car for two days. Still have an oil smell when I drive it. The service team did take care The team spilt oil in my engine bay. Had to have a loner car for two days. Still have an oil smell when I drive it. The service team did take care of the oil change fee and put gas in my car since they had to drive it to burn off the oil. More

I called Cochran in North Huntingdon ask about a warranty if they cover for a Subaru that l had 3 days before it expired , they yes. They connected me with someone else, I asked the same question they said h if they cover for a Subaru that l had 3 days before it expired , they yes. They connected me with someone else, I asked the same question they said hold on. Another gentleman answered said his name was Nino told me to come tomorrow morning at 7:30 I sad perfect thanks.Thinking I was at the right dealership , they said no one by that name works here. They said I may have called Kenny Ross Subaru I said maybe I did ,so went to them. They said no one here by that name. Now I’m really confused. So that gentleman called for me to see if it was cochran in monroville. He said yes that’s where you have an appointment . You would have thought someone would have told me that they transferred my call to Monroville in stead I was on a wild goose chase for over an hour. All I’m saying is maybe your team can use a little more communication with the customer, it would have saved a lot of time and aggravation. More

Pleasant staff. Helpful reminder to use coupons. Does seem like 2 plus hours was a bit too long. Helpful reminder to use coupons. Does seem like 2 plus hours was a bit too long. More

Carl Giannuzzi was very kind and helpful and understanding of my situation regarding financial difficulty at the time of service for a needed battery replacement. Demonstrated thoroughness in re understanding of my situation regarding financial difficulty at the time of service for a needed battery replacement. Demonstrated thoroughness in researching for any extended warranty. Thank you again Carl! More

Great service and great customer service. Very pleased with overall experience. Would highly recommend to others Very pleased with overall experience. Would highly recommend to others More

Carl delivers fast and accurate service every time. I will always you the dealership as long as Carl is their for service. I will always you the dealership as long as Carl is their for service. More

The process of trading in my car and purchasing a newer model went about as smooth as it could have. They gave me a fair price on my trade and my payment was about the same for a new upgraded model! model went about as smooth as it could have. They gave me a fair price on my trade and my payment was about the same for a new upgraded model! More

Just an oil change this time. As always they preformed in a timely manner while quietly mentioning future service requirements. As always they preformed in a timely manner while quietly mentioning future service requirements. More