#1 Cochran Subaru Monroeville

I had a good experience at Cochran/Subaru,having work done while I waited. Friendly, fast service and nice waiting area,I'd like to say "Thank-You" and I will continue to use this dealership. done while I waited. Friendly, fast service and nice waiting area,I'd like to say "Thank-You" and I will continue to use this dealership. More

#1 Cochran Subaru sets the bar, and it is indeed a stratospherically high one, for every dimension of sales and service. The staff are friendly, knowledgeable, and paradigmatically professional. Accor stratospherically high one, for every dimension of sales and service. The staff are friendly, knowledgeable, and paradigmatically professional. Accordingly, #1 Cochran Subaru is the only dealer from which I purchase/lease my Subarus and by which I have them serviced. More

Keisha was great - so friendly and helpful. She even held my baby and kept him out of the rain while I installed his car seat into our new Impreza. She called a week after I took the car home to check held my baby and kept him out of the rain while I installed his car seat into our new Impreza. She called a week after I took the car home to check on us. And she responded quickly to all of my questions over email. Ask for Keisha if you go to Cochran - she's awesome! Also, David was so nice in helping me with the financing. Again, he entertained my son in his office while I completed paperwork. Overall, a great experience! More

The service advisors at the Subaru Service Center in Monroeville are always very professional and friendly and have our car serviced on time as promised with no problems. Monroeville are always very professional and friendly and have our car serviced on time as promised with no problems. More

Harry was respectful and professional as well as being knowledgeable about the 2013 Subaru Outback which we leased. I am the type of person who will research every aspect of a vehicle then go in with a knowledgeable about the 2013 Subaru Outback which we leased. I am the type of person who will research every aspect of a vehicle then go in with a tape measure to verify before I'll even test drive it. There was no "haggle fest" or "shenanigans" stright up honest resonable deal. David was friendly, thorough and compleat when explaining the contract and terms. He presented optional services, without the pressure I have had at other dealerships over the years, that can leave you with a feeling of being taken to the cleaners. We were in and done in less then 3.5 hours including test drives. More

I took my Subaru in for an alignment. My outback 13K miles. The service was quick, professional, and courteous. One request was that I wanted the steering wheel centered since it always seemed tilted miles. The service was quick, professional, and courteous. One request was that I wanted the steering wheel centered since it always seemed tilted to the right when driving straight. The technician found that the right rear tire was out of alignment and made the necessary repair. Although the car does drive straight, the wheel was never centered nor was the car ever test driven following the procedure. I believe that when spending $80 on a 4 wheel alignment the wheel should be centered and test driven. I am sure I will take my car back to Cochran to have this issue remedied, but the inconvenience of having to make the trip back to Monroeville is the bummer. More

This was the best car buying experience that I've ever had in my entire life. Rich took the time to understand my family's needs;. He was very patient and best of all, he put a fair price on the table a had in my entire life. Rich took the time to understand my family's needs;. He was very patient and best of all, he put a fair price on the table at the very beginning. My Subaru Tribeca is a wonderful vehicle and I will be a customer for life. More

Shelly was very detailed in her explaination of all the features of my new car. She even also showed me how to set up bluetooth. I could not ask for more. Dave made the volumes of paperwork easy to ge features of my new car. She even also showed me how to set up bluetooth. I could not ask for more. Dave made the volumes of paperwork easy to get through. Thanks to everyone. More

Everyone was kind and courteous. It was my best experience in purchasing a car to date. All of the extras that Subaru offers, such as the lifetime State Inspections, are absolutely phenomenal. experience in purchasing a car to date. All of the extras that Subaru offers, such as the lifetime State Inspections, are absolutely phenomenal. I would gladly buy another car in the future from Cochran. More

I've had all of my service done on my Subaru 2011 Impreza at this dealership and have always been satisfied with their work. I've always had Joel Rosenberg as my service manager and his crew is always runnin at this dealership and have always been satisfied with their work. I've always had Joel Rosenberg as my service manager and his crew is always running smoothly. I've never waited more than an hour (I don't usually drop off or use rental cars). Joel and his crew have been great with explanations for repair, reasons for certain recommendations or upgrades to my car, have been friendly and have always left my car as clean or cleaner than it was when I dropped it off for repairs or maintenance. I've also had some experience with GMC repair service at Cochran and am just as thrilled with it, as I am their Subaru service department. Their staff are friendly, quick and provide great explanations on repairs. All service departments are clean, have wifi, have bathrooms, and have a TV. This made sound weird, but they actually make waiting at a dealership tolerable, if not close to enjoyable. More