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#1 Cochran Subaru Monroeville

Monroeville, PA

4.8
1,189 Reviews

4520 William Penn Highway

Monroeville, PA

15146

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Showing 1,189 reviews

June 28, 2025

My wife actually took the Subaru Crosstrek to get it serviced. But she relayed to me that everything was good. More

by Bobby b.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gessler , Shawn Knox, Mike DeSilva, Connor Williams, Cheyne Brooks, Chris Grobmyer, Robert Carter
Jul 02, 2025 -

#1 Cochran Subaru Monroeville responded

It's our pleasure to help- we hope to see you again!

June 28, 2025

Professional all around with great customer service! I will continue to come back to get my car serviced for years to come More

by rkennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hertzog, Anna Johns
Jul 02, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for making us your service home! We value your loyalty, and look forward to welcoming you back for your next visit.

June 28, 2025

I couldn’t be happier I took my car in for inspection a few days ago. I am very impressed with the service. The service technician kept in touch with me via messaging and video of the work he was doing on More

by Pleased
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I am so sorry. I don’t know the names of the people who helped me.
Jul 02, 2025 -

#1 Cochran Subaru Monroeville responded

Thanks for sharing your great experience with us! We're especially glad to hear that you found our technician video feature to be helpful. Looking forward to welcoming you back for your next visit!

June 28, 2025

We have found the dealership to be very professional and accommodating. Brian Weiss(sales person) & financial(Lucas) were so nice & helpful! Both of them could not have been more patient with both my wife More

by schmitt611
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Weiss(Sales)and Lucas,financial-5 stars
Jul 02, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for making us your Subaru home! We look forward to welcoming you back for your next visit.

June 28, 2025

Always great service long time customer have never been disappointed. Treated very well. Always depe More

by tomcon1113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Giannuzzi
Jul 02, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for making us your Subaru home- we look forward to welcoming you back for your next visit!

June 28, 2025

I was able to get an appointment for a state inspection fairly quickly when I called. I like how they always wash the car anytime they do service on it. More

by beckiquinn400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Knox, Connor Williams, Cheyne Brooks, Robert Carter
Jul 02, 2025 -

#1 Cochran Subaru Monroeville responded

It's our pleasure to help get you the service you need. We hope to see you again!

June 28, 2025

Both the service center and Brian Weiss were extremely accommodating. The week I bought a new Crosstrek, I had a state inspection done. More

by cljfjc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Weiss
Jul 02, 2025 -

#1 Cochran Subaru Monroeville responded

It's our pleasure to help- we hope to see you again!

June 27, 2025

Very happy to receive a “loaner” vehicle where my Subaru was getting repaired. That service alone was hands down. Carl Gianuzzi was very informative and helpful during this issue. More

by dcm1068
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Gianuzzi
Jun 27, 2025 -

#1 Cochran Subaru Monroeville responded

It's our pleasure to provide clear and convenient service. Please let us know if there's anything else we can do to assist- we hope to see you again!

June 27, 2025

I found the gentleman who checked me out to be rude and combative. The price was very high and when I asked why, he asked me when the last time I’d been in was. Then he fought with me over the digital coup More

by E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carl Giannuzzi
Jun 27, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for taking the time to share your experience with us. We are concerned about the interaction that you describe, and would like to know more so that we may address internally. Please email us with contact information and details at feedback@cochran.com so that we may better assist.

June 27, 2025

Excellent and communicative customer service. Carl G. is incredibly helpful and always looking to do right by the customers. More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Giannucci
Jul 02, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for making us your service home! We value your loyalty, and look forward to seeing you again.

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