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#1 Cochran Subaru Monroeville

Monroeville, PA

4.8
1,085 Reviews

4520 William Penn Highway

Monroeville, PA

15146

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Showing 1,086 reviews

April 26, 2025

I had a good experience, but they seemed to be over scheduled, I was there for over 2 hours for an oil change and state inspection. I did get one text message update about an hour in, but no one came t More

by k.boyer95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure who I spoke with.
Apr 29, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for taking the time to share your experience with us! We apologize for the delay, and appreciate your patience. We look forward to the opportunity to serve you in a timely manner in the future!

April 26, 2025

Took car in for inspection, oil change and tire rotation, chose to wait and everything was done on a timely basis! More

by Jim S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik
Apr 29, 2025 -

#1 Cochran Subaru Monroeville responded

We're happy to help get you back on the road! Please let us know if you need anything else. We hope to see you again!

April 25, 2025

Excellent experience for my most recent service appointment. A considerable amount of work was completed well within the promise time. The shared link of my vehicle’s condition and the video from t More

by WaymanRJones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Knox, Connor Williams, Cheyne Brooks, Robert Carter
April 25, 2025

Overall I had a pleasant experience purchasing my new car here. Harry did an amazing job and I had a really great test drive experience. More

by chey.13.harris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harry Gosnell
April 25, 2025

Excellent customer service. Great and warm people. Listened to our problems and situation. Please keep up the good work More

by TheFam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hertzog - 5 star. Julian Zucco -5 star, Shawn Knox, Connor Williams, Cheyne Brooks, Robert Carter
April 25, 2025

I had a great experience with Jeff and Bryan. Jim did the finance and explained everything and made the process very easy More

by stacyj261
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan and Jeff, Jeff Gessler
April 25, 2025

The personnel were very courteous and professional, the service to the car took longer than expected but I was okay with that. But my husband has NO patience and I think he went out to the front desk and s More

by rnling69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik
Apr 25, 2025 -

rnling69 responded

Thank you for servicing my 22 Subaru Assent

April 25, 2025

Cochran has been a great location to work with. I am kept up to date when I am there, and I know my car is being taken care of well. More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Giannuzzi [5 stars!]
Apr 29, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for making us your service home! We value your loyalty, and look forward to seeing you again.

April 24, 2025

Every one is so competent and friendly. Can’t beat it. They will be mt dealership for life More

by Revcyril
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gessler , Connor Williams, Cheyne Brooks, Chris Grobmyer
Apr 25, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for making us your Subaru home! We look forward to welcoming you back for your next visit.

April 24, 2025

It has been a great experience at the car dealership. Harry, Good News, was very helpful and very nice! More

by sarahemaloney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Beth, Harry Gosnell, Chris Grobmyer
Apr 25, 2025 -

#1 Cochran Subaru Monroeville responded

It's our pleasure to help! We appreciate you choosing to work with us, and hope you're enjoying your new car.

Apr 25, 2025 -

sarahemaloney responded

The employees are so helpful at this dealership! I would recommend to my friends and family go to get a car here!

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