
#1 Cochran Subaru Monroeville
Monroeville, PA
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Staff was completely professional. The waiting area was fantastic. Very comfortable chairs and a work area for laptops. Coffee. I can move my office in there. The waiting area was fantastic. Very comfortable chairs and a work area for laptops. Coffee. I can move my office in there. More
Try to charge me for things I know I don't need. Tried telling me I needed all new tires when 2 were brand new. Had it in and found out 2 weeks later my expectation was up. Like they couldn't do tha Tried telling me I needed all new tires when 2 were brand new. Had it in and found out 2 weeks later my expectation was up. Like they couldn't do that the first time but charge me for an entire other trip. More
I was buying a new Forester with no trade in. Talked to a salesman, Jamie Bergamasco, and asked if a certain Forester was available. He said, "I'll get right back with you" and he did. It was sho Talked to a salesman, Jamie Bergamasco, and asked if a certain Forester was available. He said, "I'll get right back with you" and he did. It was showing a price with a discount. I asked if that was true he said "yes." He explained ththat I needed a down payment, insurance and certified check. All this as I was driving down the road. I sent the down-payment and insurance to Jamie amd he texted to say that he got everything. Said he'd see me at 12:15 the next day to pickup my new car. Test drove the car, he explained all the functions and paired our phones. We are very satisfied with the car and salesman. More
I drove an hour (from Canonsburg) to purchase from Cochran for several reasons: They were offering 0% financing for up to 72 months. They were extremely easy to work with. I made an appointment to Cochran for several reasons: They were offering 0% financing for up to 72 months. They were extremely easy to work with. I made an appointment to test drive & they were ready for me when I arrived. When I explained that I needed to leave by a certain time, they didn't hold me up or keep me sitting at a desk while "talking" with the finance manager "trying to work out numbers". Within 5 minutes, I had the total price of the car with taxes and fees, AND they emailed it to me so I could discuss it with my husband. I feel like they genuinely respected my time and me as a potential customer. More
I brought my vehicle in for an oil change and received timely and personalized service. Pleased with how helpful, accomodating, and knowledgable my service coordinator was - taking time to answer my quest timely and personalized service. Pleased with how helpful, accomodating, and knowledgable my service coordinator was - taking time to answer my questions and concerns with attention, professionalism and care. Thank you! More