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#1 Cochran Subaru Monroeville

Monroeville, PA

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Reviews
Vehicles
4.8
905 Reviews
Call Dealership (412) 245-4580
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4520 William Penn Highway

Monroeville, PA

15146

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repair maintenance inspection service department

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Showing 905 reviews

February 22, 2025

Tried to charge me$20. 00 over est. I got an est for $65.00 for inspection and got an invoice for $85.00 More

by No
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
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Feb 23, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for sharing your experience with us. We apologize if there was any miscommunication, and would like to look further into this $20 charge for you. Please email us with best contact information and details about your visit at feedback@cochran.com so that we can better assist.

February 22, 2025

Excellent, professional service provided by caring staff. x x x x x x x x x More

by Cindi
Recommend Dealer
Yes
Employees Worked With
Erik Hertzog
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Feb 23, 2025 -

#1 Cochran Subaru Monroeville responded

It's our pleasure to help! Please let us know if there's anything else we can do to assist. We hope to see you again!

February 22, 2025

The staff was nice and very helpful. Brian the salesman I dealt with was knowledgeable and answered all my questions. More

by jcjohnson8725
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Weiss, Chris Grobmyer
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Feb 23, 2025 -

#1 Cochran Subaru Monroeville responded

Thanks for sharing your great experience with our team! It's our pleasure to help. We hope you're enjoying your new car!

February 22, 2025

Service was quick and friendly. Waiting room was clean, and free coffee was great. Work was completed in about an hour. More

by pat.barna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Pipes
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Feb 23, 2025 -

#1 Cochran Subaru Monroeville responded

Thanks for the great review! We're happy to help get you back on the road with the service you need. We hope to see you again!

Feb 28, 2025 -

pat.barna responded

I will definitely see you again. Always good service with you!

February 22, 2025

The service department treated me very well, they were fast and efficient in working on my car. More

by n3xvt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Knox, Connor Williams, Cheyne Brooks, Robert Carter
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Feb 23, 2025 -

#1 Cochran Subaru Monroeville responded

We're happy to help get you back on the road! Please let us know if there's anything else we can do to assist. We hope to see you again!

February 21, 2025

Every time I come to this dealership the workers are always very nice and helpful and keep us on time More

by Kiefer60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Knox, Connor Williams, Cheyne Brooks, Robert Carter
Report | Print
Feb 22, 2025 -

#1 Cochran Subaru Monroeville responded

Thanks for the great review! We value your loyalty, and look forward to serving you again.

February 21, 2025

I really loved Charlie’s service and how he took care of Jared and I ! More

by green.hannahdiane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie
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Feb 22, 2025 -

#1 Cochran Subaru Monroeville responded

Thanks for the great review! We're happy to help. Please let us know if you need anything else- we hope to see you again!

February 21, 2025

Very transparent with pricing and time involved. I always get a heads up when I leave about which service is next due and how much it might cost. More

by rosalyndburke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik
Report | Print
Feb 22, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for the great review! It's our pleasure to provide comprehensive and transparent service. We appreciate you making us your service home, and look forward to serving you again!

February 20, 2025

Had tech rep who was quite helpful and thorough in reviewing my car. Mechanic was quick and did his job in great time. As an older person I appreciate being talked with and not at . Great service all More

by Dar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyne Brooks
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Feb 20, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for sharing your great experience with us! It's our pleasure to provide clear and straightforward service. We appreciate you choosing us, and hope to see you again!

February 19, 2025

My service rep communicates well. My car was serviced and returned faster than the time quoted. Service center was neat and clean. Offerings e.g. coffee were sufficient. More

by sadir1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hertzog
Report | Print
Feb 19, 2025 -

#1 Cochran Subaru Monroeville responded

Thanks for the great review! It was our pleasure to work with you. We hope to see you again!

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