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#1 Cochran Subaru Monroeville

Monroeville, PA

4.8
905 Reviews

4520 William Penn Highway

Monroeville, PA

15146

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Showing 905 reviews

February 19, 2025

I had very good communication with the service advisor, Eric, once the agent was made. The technician shared a video of the inspection with comments that was easy to understand. More

by ronald.deangelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Feb 20, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for sharing your great experience with us! We're especially glad to hear you found our technician video feature to be helpful. Please let us know if there's anything else we can do to assist- we hope to see you again!

February 19, 2025

Great Experience with all departments ! I would highly recommend going to #1 Cochran Subaru! Thank You ! More

by no screen name
Recommend Dealer
Yes
Employees Worked With
Bryan Alton 5 stars, Jeff Gessler
Feb 20, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for recommending us! We appreciate you making us your service home, and look forward to working with you again.

February 19, 2025

Fast and friendly service. I get shuttle rides to and from work with ease. Thanks! More

by conburf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Debruyn, Shawn Knox, Connor Williams, Cheyne Brooks, Robert Carter
Feb 19, 2025 -

#1 Cochran Subaru Monroeville responded

We're happy to provide convenient and timely service. Thank you for choosing us- we look forward to seeing you again!

February 17, 2025

Mandy explained the whole process, the process was quick and efficient. The waiting room was clean with wifi and good coffee. Some snacks could be nice. More

by romer99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandy
Feb 18, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for sharing your experience with us! We appreciate the feedback, and are glad to hear you enjoyed your time with us. We hope to see you again!

February 17, 2025

Front desk customer service agent who assisted me was amazing ! She was soo kind and nice smiles and had a wonderful personality More

by james.mitcheson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyne Brooks
Feb 18, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for the kind review! We will be sure to pass along your praise to our team. Thanks for choosing to work with us- we hope to see you again!

February 17, 2025

Quick and helpful every step of the way! Managed to find the exact car I was looking for within a few days and made the entire process super easy start to finish. Would definitely get anothe More

by Hbitzer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Huy “Andy” Dang (5 stars), Chris Grobmyer
Feb 18, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for sharing your great experience with our team! It's our pleasure to help you find the perfect vehicle. We hope you're enjoying your new ride, and look forward to working with you again in the future!

February 17, 2025

Lexi from #1 Cochran Subaru has been very proactive at reminding me that my Automobile and Emissions Inspections were coming up. This saved me from an end-of-the-month scramble to get things done at an in More

by Hart Wilke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexi Love, TJ Hannah
Feb 18, 2025 -

#1 Cochran Subaru Monroeville responded

Thanks for the great review! We're happy to help get you the service you need in a timely manner. We hope to work with you again!

February 16, 2025

Service department at #1 Cochran is always professional and on time. They communicate clearly and promptly. More

by albrockway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hertzog - 5 Stars
Feb 18, 2025 -

#1 Cochran Subaru Monroeville responded

We're happy to help get you back on the road with the service you need! Thank you for making us your service home- we look forward to seeing you again.

February 15, 2025

The Cochran Subaru service department in Monroeville continues to provide phenomenal service. The service personnel are always friendly and responsive to our needs.They are the only service department More

by Nancy 423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Pipes
Feb 18, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for the glowing review! We truly value your continued loyalty, and look forward to serving you again.

February 15, 2025

Always polite, answers questions , explains what and why something was needed any why it was done More

by Olivia
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Pipes
Feb 18, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for the great review! It's our pleasure to help. We value your loyalty, and look forward to seeing you again!

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