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#1 Cochran Subaru Monroeville

Monroeville, PA

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Reviews
Vehicles
4.8
1,087 Reviews
Call Dealership (412) 245-4580
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4520 William Penn Highway

Monroeville, PA

15146

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repair maintenance inspection service department

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Showing 1,087 reviews

February 23, 2025

I have been very happy with the Subaru service department! Everyone I have ever dealt with has been very professional and helpful More

by chisdeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Johns
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Feb 23, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for making us your service home! We look forward to serving you again.

February 22, 2025

They are exactly what I want in a dealership. Service that solves my problems, quickly More

by Dealerrater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
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Feb 22, 2025 -

#1 Cochran Subaru Monroeville responded

Thanks for the great review! We're happy to help. We appreciate you making us your service home, and look forward to working with you again!

February 22, 2025

Great salesperson. Love the car just a bit misleading on interest rates. I’m not sure anyone gets the posted rates. More

by marcimason56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan alton
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Feb 22, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for sharing your feedback with us! Transparent service is always our goal, and we have shared your comments with our team. We appreciate you choosing to work with us, and wish you many happy miles ahead in your new car!

February 22, 2025

Tried to charge me$20. 00 over est. I got an est for $65.00 for inspection and got an invoice for $85.00 More

by No
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
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Feb 23, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for sharing your experience with us. We apologize if there was any miscommunication, and would like to look further into this $20 charge for you. Please email us with best contact information and details about your visit at feedback@cochran.com so that we can better assist.

February 22, 2025

Service was quick and friendly. Waiting room was clean, and free coffee was great. Work was completed in about an hour. More

by pat.barna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Pipes
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Feb 23, 2025 -

#1 Cochran Subaru Monroeville responded

Thanks for the great review! We're happy to help get you back on the road with the service you need. We hope to see you again!

Feb 28, 2025 -

pat.barna responded

I will definitely see you again. Always good service with you!

February 22, 2025

Excellent, professional service provided by caring staff. x x x x x x x x x More

by Cindi
Recommend Dealer
Yes
Employees Worked With
Erik Hertzog
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Feb 23, 2025 -

#1 Cochran Subaru Monroeville responded

It's our pleasure to help! Please let us know if there's anything else we can do to assist. We hope to see you again!

February 22, 2025

The staff was nice and very helpful. Brian the salesman I dealt with was knowledgeable and answered all my questions. More

by jcjohnson8725
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Weiss, Chris Grobmyer
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Feb 23, 2025 -

#1 Cochran Subaru Monroeville responded

Thanks for sharing your great experience with our team! It's our pleasure to help. We hope you're enjoying your new car!

February 22, 2025

The service department treated me very well, they were fast and efficient in working on my car. More

by n3xvt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Knox, Connor Williams, Cheyne Brooks, Robert Carter
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Feb 23, 2025 -

#1 Cochran Subaru Monroeville responded

We're happy to help get you back on the road! Please let us know if there's anything else we can do to assist. We hope to see you again!

February 21, 2025

Very transparent with pricing and time involved. I always get a heads up when I leave about which service is next due and how much it might cost. More

by rosalyndburke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik
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Feb 22, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for the great review! It's our pleasure to provide comprehensive and transparent service. We appreciate you making us your service home, and look forward to serving you again!

February 21, 2025

Every time I come to this dealership the workers are always very nice and helpful and keep us on time More

by Kiefer60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Knox, Connor Williams, Cheyne Brooks, Robert Carter
Report | Print
Feb 22, 2025 -

#1 Cochran Subaru Monroeville responded

Thanks for the great review! We value your loyalty, and look forward to serving you again.

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