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#1 Cochran Subaru Monroeville

Monroeville, PA

4.8
1,020 Reviews

4520 William Penn Highway

Monroeville, PA

15146

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Showing 1,020 reviews

January 16, 2025

The sales associate was very helpful and explained everything to our satisfaction. The experience was great. More

by allyret@outlook.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Bergamasco
Jan 16, 2025 -

#1 Cochran Subaru Monroeville responded

Thanks for sharing your great experience with our team! We appreciate you choosing to work with us, and hope you're enjoying your new car.

January 16, 2025

#1 Cochran always has Excellent customer service. It was extremely nice to be in and out with a quick oil change and tire rotation. More

by Carneyajc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin pipes
Jan 18, 2025 -

#1 Cochran Subaru Monroeville responded

We're happy to help get you back on the road- please let us know if you need anything else!

January 16, 2025

As always, highest honors for skilled mechanics/technicians, pleasant and accommodating staff, and the gracious cafeteria hostess for keeping my car not only on the road, but the.envy all More

by 1scubadoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandy and Eric
Jan 18, 2025 -

#1 Cochran Subaru Monroeville responded

Thanks for the glowing review! We're happy to help keep you running smoothly, especially in wintry conditions. Please let us know if there's anything else we can do to assist!

January 15, 2025

#1 Cochran made the entire car buying process, from start to finish, easy and enjoyable. More

by Rachel B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Bovo
Jan 16, 2025 -

#1 Cochran Subaru Monroeville responded

Thanks for the great review! We're so glad to hear you enjoyed your car buying experience with our team. We appreciate you choosing us, and hope you're enjoying your new car!

January 15, 2025

Excellent service very polite answer all my questions wash car without me asking with no charges More

by Roccot2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Knox
Jan 16, 2025 -

#1 Cochran Subaru Monroeville responded

We're happy to help! Please let us know if there's anything else we can do to assist. We hope to work with you again!

January 15, 2025

Service workers were kind and thorough. Children’s waiting area was fun for my kiddo. More

by Fairley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Carter
Jan 16, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for the review! We're glad to hear it was a good experience for the whole family. We hope to see you again!

January 15, 2025

Everyone that I have interacted with at Cochran Subaru has been very knowledgeable and friendly. More

by jjhritz59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Debruyn, Jeff Gessler , Shawn Knox, Connor Williams, Cheyne Brooks, Chris Grobmyer, Robert Carter, Garret Rigatti
Jan 16, 2025 -

#1 Cochran Subaru Monroeville responded

It's our pleasure to help! Please let us know if you need anything else- we hope to see you again.

January 15, 2025

Took my car for oil change and had $15 off coupon that wasn’t applied to my invoice More

by mpssw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nino Fischetti
Jan 16, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for bringing this to our attention! We apologize for the confusion, and would like to be sure you receive the discount that you are owed. Please email us with best contact information and details about your visit (appointment date and vehicle serviced) at feedback@cochran.com so that we can get you a refund.

Jan 18, 2025 -

#1 Cochran Subaru Monroeville responded

Our management team has reached out and refunded you the $15. Please let us know if there is anything else we can do to assist.

Jan 20, 2025 -

mpssw responded

The dealership contacted me and gave me a refund for the coupon that wasn't applied when I had my car in for an oil change

January 15, 2025

Service always prompt. Took care of issues efficiently. Personnel courteous and helpful. Waiting area is clean and welcoming. More

by Meimei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyne Brooks
Jan 16, 2025 -

#1 Cochran Subaru Monroeville responded

It's our pleasure to help! Please let us know if you need anything else- we hope to work with you again.

January 14, 2025

Very good selection and very good service, polite courteous sales team, good cost evectiveness, Clean atmosphere! More

by Johney32h
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Grubbs
Jan 14, 2025 -

Johney32h responded

Thank you

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