Back

#1 Cochran Subaru Monroeville

Monroeville, PA

4.8
1,421 Reviews

4520 William Penn Highway

Monroeville, PA

15146

Directions

Filter Reviews by Keyword

By Type

Showing 1,421 reviews

October 12, 2025

Excellent service all around. Your associate, Mandy, is great. Timely and thorough service every time. More

by Don Goughler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandy
Oct 13, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for sharing your great experience with our team! We value your loyalty, and look forward to serving you again.

October 11, 2025

I always receive Exceptional service! I recommend #1 Cochran service department to everyone. Thank you! More

by kimberlyareed9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Knox, Connor Williams, Cheyne Brooks, Robert Carter
Oct 13, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for making us your service home! We value your loyalty, and look forward to serving you again.

October 11, 2025

Waiting area needs attention. No tv, needs housekeeping. It just detracts from your otherwise first class service. More

by jimickes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Williams
Oct 13, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for sharing your feedback with us! We have notified our facilities management team to address this immediately. We hope for another opportunity to serve you in the future!

October 11, 2025

Experience was positive. Serviced Advisor Mandy was professional and thorough. Had an issue with an extended warranty expiring and Subaru took care of me and paid the bill. V More

by Dedinger212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandy
Oct 13, 2025 -

#1 Cochran Subaru Monroeville responded

We're happy to help, and hope to see you again!

October 11, 2025

The only reason for the 4 stars and not 5 was I wasn’t happy with the amount of money they gave me for my trade. Working with Cochran Subaru was great. Definitely not the Cochran of old times! More

by kmbarosh
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Mary Beth
Oct 13, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for sharing your feedback with us! We hope you are enjoying your new car.

October 11, 2025

I didn’t have a problem getting a convenient appointment. Everyone is really friendly and helpful and they do good work. More

by liw
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandy Emahizer
Oct 13, 2025 -

#1 Cochran Subaru Monroeville responded

It's our pleasure to help- we hope to see you again!

October 11, 2025

I’ve had my Subaru for 10 years now and have consistently visited the service shop at #1 Cochran and I’ve always experienced nothing but the best service. It’s made me truly love owning a Subaru! More

by jschwoeble1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandy, Shawn Knox, Connor Williams, Cheyne Brooks, Robert Carter
Oct 13, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for making us your service home! It's our pleasure to help keep your Subaru running smoothly. We value your loyalty, and look forward to serving you again!

October 10, 2025

Mandy was super helpful with my entire visit. She was very knowledgeable, friendly and made my experience as enjoyable as it could be. They really took care of me. More

by Mhendrickson27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandy Emahizer
Oct 13, 2025 -

#1 Cochran Subaru Monroeville responded

It's our pleasure to help! Thank you for choosing to work with us.

October 09, 2025

From sales to service, Cochran Subaru has done a great job. They really do appreciate your business. More

by davepsloan70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandy Emahizer, Mike DeSilva
Oct 10, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you so much for the kind review! We value your loyalty, and look forward to seeing you again.

October 09, 2025

Everyone is so nice and seems to value me as a customer. The employees are always professional and treat my car with respect. I’m always satisfied and love a clean car. More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Pipes, Davontae Hogan
Oct 10, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for the kind review! We appreciate you making us your service home, and look forward to welcoming you back for your next visit.

...
5
...