#1 Cochran Subaru Monroeville

Getting my vehicle serviced was an easy and enjoyable experience. Nino and everyone I talked to was friendly and personable, and the communication from the technicians fantastic! experience. Nino and everyone I talked to was friendly and personable, and the communication from the technicians fantastic! More

Service went great. Carl was very helpful - even arranging Lyft to bring me to pick up my car and waiting when Lyft got stuck in traffic. Carl was very helpful - even arranging Lyft to bring me to pick up my car and waiting when Lyft got stuck in traffic. More

I got great service and was glad they told me exactly how long it would take for completion so I knew what to expect. long it would take for completion so I knew what to expect. More

Their service is slow. I had an appointment to have a tire checked. I waited for the work to be done and it took 2 hours and 25 minutes. I asked to have my car returned aft I had an appointment to have a tire checked. I waited for the work to be done and it took 2 hours and 25 minutes. I asked to have my car returned after 1.5 hours since it was taking so long, that’s when I was told they were starting to work on it. I was also disappointed that if we wanted any food or beverage besides the water fountain or hot beverages we had to do to the Cadillac showroom. This made me feel unimportant to them. More

The Subaru Service team is exceptional. They always provide excellent and efficient service. They are a pleasure to work with. They always provide excellent and efficient service. They are a pleasure to work with. More

I was impressed with #1 Cochran dealership because it was low pressure. The salesman Harry was the best. He had so much information about the vehicle and honestly sold me on it. He was accommodating, but no low pressure. The salesman Harry was the best. He had so much information about the vehicle and honestly sold me on it. He was accommodating, but no pressure. It was an easy process that most dealerships make in to a hassle. I greatly appreciated the service I received and will tell my friends and family. More

Pleased except for two items when I called to schedule my appointment I was to receive a call back from service or parts to let me know if they had tires for my car if they could’ve put them on that day and appointment I was to receive a call back from service or parts to let me know if they had tires for my car if they could’ve put them on that day and how much and also because it was my yearly inspection I thought they would know to give me an oil change which they didn’t, but I did get a coupon for a free one and just to come in More

It was my first time buying a car and I had a really good experience. The customer service was professional and genuinely caring. My sales representative (Colin DiSaverio) was available both over the phone a experience. The customer service was professional and genuinely caring. My sales representative (Colin DiSaverio) was available both over the phone and in person, which made everything go smoothly. He was efficient but still took the time to answer all of my questions thoroughly - both regarding the car and the purchase process. Everyone was patient and helpful throughout the process. More

Everyone we spoke to at the dealership was kind, knowledgeable, and patient. A pleasure to work with them knowledgeable, and patient. A pleasure to work with them More

Everyone is very pleasant and respectful of my time and knowledge of the vehicle. They are extremely courteous and so wonderful to work with. knowledge of the vehicle. They are extremely courteous and so wonderful to work with. More