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#1 Cochran Subaru Monroeville

Monroeville, PA

4.8
1,189 Reviews

4520 William Penn Highway

Monroeville, PA

15146

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Showing 1,189 reviews

February 02, 2025

Harry Gosnell was an excellent salesman! He was very patient with answering all of my questions. It was the most fun that I ever had on a test drive! More

by yeagerd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harry Gosnell, Chris Grobmyer
Feb 03, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for the great review! We truly appreciate the kind words, and will pass along your praise to our team. Thanks for choosing to work with us- we hope you're enjoying your new car!

February 02, 2025

One of if not the best buying experiences I have ever had. Sales team was great! More

by Brenden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Wiess
Feb 03, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for the glowing review! It was our pleasure to work with you. We hope you're enjoying your new car!

February 02, 2025

Everything was superb! ! Great service!! I feel the pricing was excellent and I was taken care of. More

by MAMartin1984
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Weiss was top notch, elite level service and employee. Mr. Pint was also amazing, what a great financial employee to work with. , Jeff Gessler
Feb 03, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for the great review! It was our pleasure to work with you. We hope to see you again!

February 02, 2025

Easy to schedule service, representative kept me informed while I was waiting, made sure tire pressure settings were psi instead of metric, did overall inspection & filled fluids & advised what may be needed More

by martay88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Pipes
Feb 03, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for the glowing review! It's our pleasure to provide comprehensive and clear cut service. We appreciate you choosing us, and hope for the opportunity to serve you again!

February 01, 2025

This dealership worked with me. Darius helped me everyday until we found the best car and price. More

by ericabyrd1212
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darius
Feb 01, 2025 -

#1 Cochran Subaru Monroeville responded

We're happy to help you find the perfect vehicle! Thank you for choosing to work with us. Wishing you many happy miles on the road ahead!

February 01, 2025

The used car manager. Was out of line. I have never bought a car from Cochran and never will. Was told car one owner. No car was 3 owner. Mileage was incorrect told 12 tho More

by fnks2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mathew grazulis
Feb 03, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for taking the time to share your experience with us- we are sorry to hear it did not meet our standards for excellence. We apologize for any miscommunication regarding the vehicle you inquired about, and will share your comments with our upper management team to be addressed internally. If there's anything further that we can do to reach a resolution, please contact our customer care team at feedback@cochran.com.

February 01, 2025

Their service department is awesome and always helpful and efficient t with their service appointments. More

by Janice.b.french
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gessler , Mike DeSilva
Feb 03, 2025 -

#1 Cochran Subaru Monroeville responded

It's our pleasure to help! Please let us know if you need anything else- we look forward to serving you again.

January 31, 2025

Went to get an oil change. I was told you didn’t need an appointment. I arrived around 1230 and inquired about it. They said no problem and it would be between 45 minutes to More

by J Mates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Pipes. Tech Jason Bateman. Five stars to both
Feb 01, 2025 -

#1 Cochran Subaru Monroeville responded

We're happy to help get you back on the road! Please let us know if you need anything else- we hope to see you again.

January 31, 2025

Every person at the dealership was extremely helpful and friendly. It was very busy when we were there, but we did not wait too long. There were comfortable chairs to use and coffee to drink while we waite More

by Marina t
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Debruyn, Anna Johns, Chris Grobmyer, Khari Singleton
Feb 01, 2025 -

#1 Cochran Subaru Monroeville responded

Thanks for the great review! We're happy to help get you back on the road and running smoothly. Please let us know if you need anything else- we hope to see you again!

January 31, 2025

They went above and beyond for me. My biggest concern was the width of my garage. And I didn’t have a ride to the agency. My fabulous sales agent not only came and picked me up but put More

by donaldson243
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Altin
Feb 01, 2025 -

#1 Cochran Subaru Monroeville responded

It's our pleasure to provide a convenient and knowledgeable sales experience! Thank you for choosing to work with us. We hope you're enjoying your new car!

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