#1 Cochran Subaru Monroeville

I got a good price for my trade, and they were able to work out my deal to meet my bottom line and monthly payments. Shelly and David were very pleasant to work with. work out my deal to meet my bottom line and monthly payments. Shelly and David were very pleasant to work with. More

The service department comprises excellent, friendly and efficient staff. Charlie Dillon is terrific. I also have worked with several sales members as well, including Ana Johns and Jeff Gessler, who are gr efficient staff. Charlie Dillon is terrific. I also have worked with several sales members as well, including Ana Johns and Jeff Gessler, who are great people. I will only go to Cochran at this point. More

Awesome customer service, they helped make looking for a new car a stress free experience and will return in the future when my husband needs a new vehicle new car a stress free experience and will return in the future when my husband needs a new vehicle More

Thank you Jeff, Anna & David for making my experience non stressful. This was my 2nd experience with purchasing a new vehicle through #1 Cochran and as I had hoped I was not let down. non stressful. This was my 2nd experience with purchasing a new vehicle through #1 Cochran and as I had hoped I was not let down. More

We always use Cochran service for our 2 Subarus and are always pleased with their service. On this visit they performed the 30,000 mile service on my Outback. My husband came with me and we got a ride to a always pleased with their service. On this visit they performed the 30,000 mile service on my Outback. My husband came with me and we got a ride to and from the mall in their courtesy van for the couple of hours it took to complete the work. More

Beginning with an online car builder inquiry in early November 2012 on thru the ordering and final delivery of my vehicle at the end of February 2013 the entire staff was fantastic and attentive. Rebecc November 2012 on thru the ordering and final delivery of my vehicle at the end of February 2013 the entire staff was fantastic and attentive. Rebecca Cartney was infinitely patient with endless questions and details before I settled on the vehicle model and options. My salesperson, Shelly Catanzano was attentive and extremely thorough, all the I's were dotted and T's crossed. The ordering and delivery process was smooth and painless and the vehicle even arrived far ahead of the projected date. They were diligent with communications in both verbal and e-mail forms and if they didn't have an answer on the spot they got back to me with one by the next day. I came in and spoke to one of the managers, Jeff Gessler months before my purchase, when I came in to see the vehicle for the first time he not only remembered me but the car I had chatted with him about as well. Upon delivery the vehicle was ready and impeccably detailed, the financials were in order and went quickly and smoothly. I would confidently reccomend Cochran Subaru's fantastic team to anyone making a new car purchase. More

Our experience at #1 Cochran Subaru of Monroeville and especially Harry Gosnell was first rate. We entered the showroom with the intend to purchase a new Impreza Hatchback which is exactly what happened, especially Harry Gosnell was first rate. We entered the showroom with the intend to purchase a new Impreza Hatchback which is exactly what happened, we are thrilled with our new vehicle. Harry was very honest, friendly, and informative; we will definitely recommend your dealership and especially Harry Gosnell. Everything was explained fully from the time we drove around the lot to pick out a car to the financing. Thank you all for a wonderful experience and keep up the good work. John & Ruth Staudacher More

The experience I had with Keisha Bullard at #1 Cochran was very pleasant and thorough. She got me the best deal and addressed any of my concerns promptly, even if it was the weekend or evening after hours was very pleasant and thorough. She got me the best deal and addressed any of my concerns promptly, even if it was the weekend or evening after hours. The vehicle I purchased is wonderful and provides everything I wanted. Thank you #1 Cochran and Keisha for making this car buying experience an enjoyable one! More

No matter how hard I try, I do not think I will be able to capture just how lucky I was in dealing with #1 Cochran Subaru of Monroeville throughout the lifecycle of my purchase. Right out of the gate, m to capture just how lucky I was in dealing with #1 Cochran Subaru of Monroeville throughout the lifecycle of my purchase. Right out of the gate, my interaction with Charmaine Smith was personable, honest, and straight-forward. I had a lot of questions, and a list of specifications that we were looking for in our 2013 Subaru Outback. With clarity and confidence, her diligence left a lasting impression before we even set foot into your facility. With my wife, 5-year old, and 5-month old in tow, we made our way to #1 Cochran Subaru of Monroeville and were greeted with a warm welcome by your receptionist. We were politely introduced to Richard Earl and David Debruyn as they helped us get settled in and even put on some cartoons for our kids and provided coloring books as well! The information exchange between Charmaine and David was seamless. Given the short amount of time between my initial request and getting final pricing, I was almost certain that something would be miscommunicated, but I was presently surprised when the comprehensive and professional attention to detail of the team proved me wrong. David was extremely concise in bringing us up to speed on the pertinent details of the finance and insurance aspect of the purchase. I was impressed with his thorough explanations and genuine interest in making sure we understood all of the details of the purchase. My wife and I were very appreciative of Richard’s willingness to review the manuals, making sure we were familiar with the controls in the vehicle prior to leaving. With temperatures hovering around 23F and snow coming down, Richard made sure to answer any and all questions we had before we came back inside. I was expecting to get a good deal, but I was not expecting to have a restored faith in the way a new car purchase should be. It is with pleasant gratitude that I am writing to review my experience at #1 Cochran Subaru of Monroeville. I look forward to referring my friends and family with a full vote of confidence. More