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#1 Cochran Subaru Monroeville

Monroeville, PA

Overview
Reviews
Vehicles
4.8
1,192 Reviews
Call Dealership (412) 245-4580
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4520 William Penn Highway

Monroeville, PA

15146

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repair maintenance inspection service department

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Showing 1,192 reviews

July 15, 2025

Nice folks working there however I made an appointment for 10:30 arrived 15 minutes early and was told it would be an hour wait! Why give appointments? More

by loriewatson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nino Fischetti
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Jul 16, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for your feedback, Lorie! We're glad you had a positive experience with our team. We apologize for the wait time and understand your frustration. We're always looking to improve our scheduling to better serve our valued customers. Your input is greatly appreciated, and we hope to serve you again soon.

July 15, 2025

Great customer service! Love the courtesy shuttle and the ease of making an appointment online. More

by chelc1288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Knox, Connor Williams, Cheyne Brooks, Robert Carter
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Jul 16, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for your fantastic feedback! We're thrilled to hear you had a great experience, and we look forward to serving you again soon.

July 14, 2025

They treated me well, gave me a free courtesy vehicle and solved my check engine light problem at no cost, wonderful! More

by davidtrimble857
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Johns, Shawn Knox
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Jul 16, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for your fantastic feedback! We're thrilled to hear you had a great experience and that our team could assist you effectively. Providing excellent service is our priority, and we’re glad we could help with your vehicle. We look forward to serving you again soon.

July 14, 2025

Andy our salesman did a excellent job and made us very happy with our purchase. More

by John C
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andy Dang
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Jul 16, 2025 -

#1 Cochran Subaru Monroeville responded

Thanks for sharing your great experience with us, John! We will be sure to pass along your praise to Andy and our team. We appreciate you choosing us, and hope you are enjoying your new car!

July 14, 2025

Very helpful. They let leave my car at the dealership while they got the oar tree that needed to fix my car window. They kept informed of the entire process. Excel More

by Joss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nino! He was excellent. , Robert Carter
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Jul 16, 2025 -

#1 Cochran Subaru Monroeville responded

Thanks for your wonderful feedback, Joss! We're thrilled to hear that our team provided excellent service and kept you informed throughout the process. Your satisfaction is our priority, and we hope to serve you again soon.

July 14, 2025

Great team! I love the videos from the service technicians that detail everything that they found. More

by Ershabet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Gianuzzi
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Jul 16, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for your feedback! We're thrilled to hear you love the videos from our service technicians. We appreciate your support and look forward to serving you again!

July 14, 2025

I did really enjoy the video recap. This was my first time experiencing that. Well done. Beyond that, the prices are just simply insane. $699 for pads and rotors. More

by perfectpyles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin
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Jul 16, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for your feedback! We're glad you enjoyed our new video feature. We understand concerns about pricing and are always working to provide the best value. Your insights are important to us, and we hope to serve you again soon.

July 14, 2025

There was busy with lots of customers, however I didn’t wait too long for the service. More

by Tracynale7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hertzog, Cheyne Brooks
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Jul 15, 2025 -

#1 Cochran Subaru Monroeville responded

Thanks for your fantastic feedback! We’re thrilled to hear that you had a great experience despite the busy atmosphere. Our team works hard to keep things moving smoothly for everyone. We appreciate your support and hope to see you again soon.

July 14, 2025

Good value. Courteous service. You should allow the use of debit, not just credit. Overall I'm satisfied. More

by Cbowser814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Williams
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Jul 15, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for your fantastic feedback! We're thrilled to hear you had a great experience with our service. We appreciate your suggestions and we hope to see you again soon!

July 13, 2025

#1 Cochran gives excellent service. The staff is very friendly and I trust them to take care of my Subaru. More

by matthew.bard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Giannuzzi
Report | Print
Jul 14, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for your fantastic feedback, Matthew! We’re thrilled to hear you had a great experience with our team. Your trust in us to care for your Subaru means a lot, and we look forward to seeing you again soon.

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