
#1 Cochran Subaru Monroeville
Monroeville, PA
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We had to bring our brand new Subaru Outback in for servicing of an inoperative Sunroof - which was bad enough for a brand new vehicle. Upon completion, my wife had to ask the attendant to clean the he servicing of an inoperative Sunroof - which was bad enough for a brand new vehicle. Upon completion, my wife had to ask the attendant to clean the headliner since it was returned to us in an usatisfactory condition. Later, some additional marks (grease?) were found on the light colored leather driver's seat. I will have to see if we can get them out. More
Keisha was absolutely wonderful to work with. She was pleasant, responsive, knowledgable and went the extra mile to make things easy for my purchase. Anna, Richard and Gina were also extremely pleasant a pleasant, responsive, knowledgable and went the extra mile to make things easy for my purchase. Anna, Richard and Gina were also extremely pleasant and helpful on the day of pick up. It is not too often that you have an experiences where it is clear that the employees truly function together as a team and this is clear when the service is excellent. More
This dealership is very well run. We work with Chris Gordish. He is very patient and knowledgeable guy. He came in on his day off to accommodate our schedule. Chris made us feel confident in our choice Gordish. He is very patient and knowledgeable guy. He came in on his day off to accommodate our schedule. Chris made us feel confident in our choice of vehicle and this dealership. Thanks for everything. More
It was great to visit Cochran and to have a wide selection of Subarus. Harry Gosnell worked with us and was very patient and accommodating. The dealership seems very well run and is a nice place to selection of Subarus. Harry Gosnell worked with us and was very patient and accommodating. The dealership seems very well run and is a nice place to spend time. Harry was knowledgeable and made us feel confident in our choice of vehicle. Thanks for everything. More
Shelly Catanzano was very helpful on my first visit to the dealership and Chris Gordish filled in nicely when Sheely wasn't there on my second visit. After shopping around, we decided on Cochran because t the dealership and Chris Gordish filled in nicely when Sheely wasn't there on my second visit. After shopping around, we decided on Cochran because they beat the competition in all categories. More
I purchased by Outback from Rich Earl in 2001 (when it was Bianci) and they serviced it for many years. As the car got older, I tried other Subaru service centers and independent mechanics, but returned was Bianci) and they serviced it for many years. As the car got older, I tried other Subaru service centers and independent mechanics, but returned to Cochran because they not only fixed it correctly, but had the best customer service. When employees are happy, it shows, and it tells you a lot about the management and the work they do. For these reasons I returned to Cochran and will stay with them as long as my Outback keeps going...hopefully for another 100K miles. More
I had a fantastic experience at Cocheran Subaru's Service Department. The service team is extremely prompt & friendly with great communication. I would recommend their service department to anyone! Department. The service team is extremely prompt & friendly with great communication. I would recommend their service department to anyone! More
Harry was Great He knows every detail of the car. Good deal . wonderful buying experience!! This is my first Subaru I love the car. Would recommend dealership to other buyers deal . wonderful buying experience!! This is my first Subaru I love the car. Would recommend dealership to other buyers More
Brought in the car for a Subaru recall. Usually do all my own automotive work but could not do this because of the recall. My WRX has over 130K miles on it so I also had them do a compression test and cy my own automotive work but could not do this because of the recall. My WRX has over 130K miles on it so I also had them do a compression test and cylinder leak down test. Staff was very friendly and knowledgable and didnt treat me like I didnt know what I was talking about. Really appreciate that. Would definitely recommend them to others. Special thanks to the tech Shaun who took time away from his day to talk with me about the findings. More