#1 Cochran Subaru Monroeville

I came into Cochran Subaru to test drive a Legacy that I had found in their inventory on-line. Upon arrival, all sales personnel were busy but Harry Gosnell was at the door to deliver a new car to another had found in their inventory on-line. Upon arrival, all sales personnel were busy but Harry Gosnell was at the door to deliver a new car to another customer and offered if we didn't mind sharing him, he'd be happy to assist. Even though he was in the middle of helping another customer, he continually checked in to see if we had questions as well. Harry was very friendly & knowledgeable of the vehicle and while on the test drive, made sure to bring important features to the forefront as this was the first experience I had behind the wheel of a Subaru. I liked the vehicle so much that Harry and David Debruyn made me an offer that I could not pass up. I appreciate the no haggle approach. I've had my new Subaru Legacy four days now and I'm very pleased. More

Charlie Dillon was very helpful and understanding when we experienced alignment and tire problems with our 2012 Legacy. The vehicle had low mileage when we were informed about the problem, Charlie was kind a experienced alignment and tire problems with our 2012 Legacy. The vehicle had low mileage when we were informed about the problem, Charlie was kind and understanding and advised us as to how to remedy the situation. We are totally pleased with the service provided to us by Charlie and the Service Department at #1 Cochran. More

The repair to the rear latch was well done. My wife reported a noise in the area of the right front bake. Your mechanics could find nothing wrong. The noise is still there. I assume I am to take the reported a noise in the area of the right front bake. Your mechanics could find nothing wrong. The noise is still there. I assume I am to take the noise as normal squeaks and rattles of a vehicle with 66,000 miles. Our appointment was for 9:15 am. Work did not start until some time after 2:30 pm. More

I came to #1 Cochran "just looking" for a new car with my dad, never knowing I would fall in love with the XV Crosstrek. I was getting my first new car and had no idea what to expect. Thankfully, car with my dad, never knowing I would fall in love with the XV Crosstrek. I was getting my first new car and had no idea what to expect. Thankfully, I had the pleasure of working with Harry, who took me on an excellent test drive, showing me everything that the car had to offer. Afterwards, I told both my father and Harry that I wanted this car in hopes that they could make some kind of deal. Much to my surprise, a deal was made after much deliberation and I am no the proud owner of the XV Crosstrek. I've only had it for less than a week, but I really do love my car. The experience at the dealership was top notch as is my vehicle, and I would highly recommend it to anyone looking for a new car. More

Having purchased 16 new vehicles, this is best experience that I have ever had. Dave and Harry were great. There was no pressure and I got a great deal. I couldn't have been treated better!!! that I have ever had. Dave and Harry were great. There was no pressure and I got a great deal. I couldn't have been treated better!!! More

Charlie was very informative as to what work was needed on my car. However, I did not like the prices and had to break up the work but the car is 10 years old. on my car. However, I did not like the prices and had to break up the work but the car is 10 years old. More

I had an easy time getting the information I needed on the deal and then subsequently getting the deal I thought was fair. There was no haggling whatsoever, although the overall time needed was fairly lo the deal and then subsequently getting the deal I thought was fair. There was no haggling whatsoever, although the overall time needed was fairly long, due to how busy the dealership was. More

We had a very good experience buying our 2014 Forester with Shelly. She was easy to work with and accomodating to my schedule. Overall a very good experience and I couldn't be happier with the Forester with Shelly. She was easy to work with and accomodating to my schedule. Overall a very good experience and I couldn't be happier with the Forester - It is my family's first Subaru! I had to subtract a point in pricing only because the Dealership wouldn't throw in the splash guards :( - but Shelly tried. More

Harry Gosnell was a knowledgeable and friendly salesman. He was able to answer any and all questions I had about all the Subaru vehicles. The process was very low-pressure and relatively quick. A great firs He was able to answer any and all questions I had about all the Subaru vehicles. The process was very low-pressure and relatively quick. A great first-time experience! More

The check engine, vehicle dynamics control and cruise warning and indicator lights of my Subaru Impreza were on,and after taking my vehicle to Cochran, the problem was quickly and accurately diagnosed. warning and indicator lights of my Subaru Impreza were on,and after taking my vehicle to Cochran, the problem was quickly and accurately diagnosed. Charlie and the Cochran service department came through as usual. More