
#1 Cochran Subaru Monroeville
Monroeville, PA
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This was really one of the friendliest places around! I was scheduled to drop my Forrester off the night before for an early morning service, but I knew I needed a rental car so I said I would be there at was scheduled to drop my Forrester off the night before for an early morning service, but I knew I needed a rental car so I said I would be there at 5:30 to get that all worked out. When I arrived an hour earlier than originally planned everybody was super accommodating and even drove me down to the Enterprise. My car was ready early the next day. This was an excellent experience and I will be returning to Cochran for as long as I live in Pittsburgh! More
Harry was a very friendly salesman. He was very upfront and gave me all of the information necessary to be informed on my decision to buy the car I was interested in. After visiting other dealerships, I c and gave me all of the information necessary to be informed on my decision to buy the car I was interested in. After visiting other dealerships, I can to him and he was by the best salesman and because of this, he got my business. He was willing to work with me and made the process quick and painless. More
It's my second time purchasing a car at Cochran and I love the experience Cochran is my favorite dealership, best selection, great service and low prices. love the experience Cochran is my favorite dealership, best selection, great service and low prices. More
My sales consultant (Shelly) was very knowledgeable about the car that I was interested in and she answered all of my questions. In addition, she facilitated the deal with my trade-in and the sales moved alo the car that I was interested in and she answered all of my questions. In addition, she facilitated the deal with my trade-in and the sales moved along smoothly and professionally. More
Went in to only price out for an 2013 Outback and also Went in to only price out for an 2013 Outback and also fell in love with the beautiful Orange 2013 XV Crosstrek you had on the showroom floor and pu Went in to only price out for an 2013 Outback and also fell in love with the beautiful Orange 2013 XV Crosstrek you had on the showroom floor and purchased it for my wife. All the people listed above we're all soo helpful in the purchase process along with Donna Dunnivan. I have been Purchasing cars from Donna since 1987 from when she was at Bendik Oldsmobile. #1 Cochran has a great group of people working for them which will only add more cars bought from them in the near future! More
I own a Subaru Forester, that the engine decided to stop working on the side of the Pennsylvania Turnpike. Although I purchased the vehicle from another dealer, #1 Cochran was the closest Subaru dealer to m working on the side of the Pennsylvania Turnpike. Although I purchased the vehicle from another dealer, #1 Cochran was the closest Subaru dealer to me. Clay Cova was the first person I met at the dealership and was a tremendous help along the way. He was very thorough, always polite and provided the best service for me. Clay took his time to explain each step of the process, when it came to warranty claims, and he coordinated my rental car with a company off site, that was close to my work. That was something that made a huge difference, due to the convenience for me and my family. Overall, the experience was better than I had expected and will return to #1 Cochran Subaru for all of my service, and future purchases. More
Jeff Gessler assisted me in finding the Outback I required in a most professional and customer friendly manner. Upon agreeing on an excellent price, he introduced me to Harry Gosnell, who promptly an required in a most professional and customer friendly manner. Upon agreeing on an excellent price, he introduced me to Harry Gosnell, who promptly and efficiently took me for a test drive. Harry's knowledge of the vehicle was impeccable. This was certainly one of the best experiences I've had at a dealership. More
I have been dealing with Chocran since they opened their Subaru Dealership. I plan to continue to do so for as long as I own a Subaru and I have two of them. They have always been professional and helpful Subaru Dealership. I plan to continue to do so for as long as I own a Subaru and I have two of them. They have always been professional and helpful in getting my cars serviced right the first time. I have only had two problems in the years I have been coming there and they fixed them immediately. I would recommend this dealership to anyone who is in the market for a car or service. More
Purchased a 2013 Impreza. Entire experience was positive. Shelly was attentive to our needs and followed through on all requests. All staff were very professional and appreciative. Shelly was attentive to our needs and followed through on all requests. All staff were very professional and appreciative. More
I have been driving the same vehicle since 1990. Shopping for a new vehicle was a big deal to me. I must have test drove 10 different vehicles from a variety of dealerships around the Western PA area. Pract for a new vehicle was a big deal to me. I must have test drove 10 different vehicles from a variety of dealerships around the Western PA area. Practically every dealership I went into creeped me out due to pressure and uninformative sales personnel. One salesman at a Honda dealership up the road insisted on talking to me about Hockey (which I don't like) and assumed every person that walks into his store feels privileged to even be looking at their selection. It was a total turn off. At that point, I decided to contact dealerships via internet and request dealer invoice prices. Cochran was the only dealership that didn't play games and got right to the point. As soon as I walked into Cochran Subaru, I felt a breath of fresh air. I wasn't gawked at and I was listened to with respect. Of course, every dealership wants their sale, but Cochran Subaru delivered what I was looking for. I worked with Shelly Catanzano. She was informative, cordial and laid back. And, she was able to to talk price without getting defensive or make me uncomfortable. I ended up getting exactly what I was looking for with the right price. Shelly's follow up was on the money. I had a few requests she was able to take care of for me and her email correspondence has been prompt. If you are in the area, don't hesitate to visit Cochran Monroeville. More