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#1 Cochran Subaru Monroeville

Monroeville, PA

Overview
Reviews
Vehicles
4.8
1,191 Reviews
Call Dealership (412) 245-4580
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4520 William Penn Highway

Monroeville, PA

15146

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repair maintenance inspection service department

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Showing 1,191 reviews

July 12, 2025

You send your customers coupons and then they do not apply . Plus an inspection takes almost 2 hours even after an appointment was made :. That’s awful . I bought my car from you but this is the last More

by Elizabeth.greene55
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn’t get the name
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Jul 14, 2025 -

#1 Cochran Subaru Monroeville responded

We're sorry to hear about your experience, Elizabeth. Your feedback is important to us, and we understand your frustrations regarding the use of coupons and the inspection time. We're committed to improving, and we'll address these issues with our team to ensure a better experience in the future.

July 11, 2025

They were very nice and they got the job done. I was very happy with the work More

by marjoriegagean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hertzog
Report | Print
Jul 12, 2025 -

#1 Cochran Subaru Monroeville responded

We're happy to help get you back on the road and running smoothly! Please let us know if there is anything else we can do to assist.

July 11, 2025

The car buying experience was very easy, The salesman was well informed about the vehicle and presented it well. Thank you More

by David
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jamie Bergomaster
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Jul 12, 2025 -

#1 Cochran Subaru Monroeville responded

It's our pleasure to help! Thank you for choosing to work with us. We hope you're enjoying your new car!

July 10, 2025

This dealership is always top notch customer service. That's why I drive 30 minutes More

by Chad.kachinko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Knox, Connor Williams, Cheyne Brooks, Robert Carter
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Jul 11, 2025 -

#1 Cochran Subaru Monroeville responded

Thanks for sharing your great experience with us, Chad! We value your continued loyalty, and look forward to working with you again.

July 10, 2025

Professional. Prompt and Expert Service. Erik Hertzog is the man. Needs a raise for his standard of service. More

by jonathanpetrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hertzog
Report | Print
Jul 11, 2025 -

#1 Cochran Subaru Monroeville responded

Thanks for sharing your great experience with us, Jonathan! We will be sure to pass along your praise to our team. We appreciate you choosing us, and hope to see you soon.

July 10, 2025

#1 Cochran Subaru did a great job of getting my car serviced quickly and provided a comprehensive overview on the status of other parts. More

by matt.pav05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't recall.
Report | Print
Jul 11, 2025 -

#1 Cochran Subaru Monroeville responded

It's our pleasure to help get you back on the road, Matt! Please let us know if there's anything else we can do to assist. We hope to see you again!

July 10, 2025

Excelent Service as always. The service department is great especially Eric Hertzog who I usually work with, but the entire team is great More

by dtburkett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hertzog
Report | Print
Jul 11, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for your kind words! We're thrilled to hear about your positive experience with Eric and our service team. Your satisfaction is our priority, and we look forward to serving you again!

July 08, 2025

Since purchasing my car I have had great experiences with both the sales and service departments. More

by Me.ottie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandy Emahizer
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Jul 10, 2025 -

#1 Cochran Subaru Monroeville responded

Thanks for sharing your great experience with us! We will be sure to pass along your praise to our team. We appreciate you choosing us, and hope to see you soon.

July 08, 2025

The Cochran Subaru Team is extremely knowledgeable, pleasant, very customer service focused and did a fantastic job of meeting our needs. More

by Mlangnecker
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lenny (documents), Jeff Gessler , Harry Gosnell
Report | Print
Jul 10, 2025 -

#1 Cochran Subaru Monroeville responded

Thanks for sharing your great experience with us! We will be sure to pass along your praise to our team. We appreciate you choosing us, and hope to see you soon.

July 07, 2025

Have used them before. I worked with Austin. He was extremely helpful, he answered questions that I had and was able to provide me the answers I needed. He also assist More

by brdgsjd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Pipes
Report | Print
Jul 07, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for sharing your great experience with us! We'll certainly pass along your praise to our team. We value your loyalty, and look forward to seeing you again!

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