#1 Cochran Toyota

I always like having the service done at this dealership. What I appreciate most is the video the Tech send to my phone with everything he inspects. What I appreciate most is the video the Tech send to my phone with everything he inspects. More

Kieran from sales, Jim from finance, and the rest of the team at #1 Cochran worked magic to get me into an even better car than the one I originally was looking to purchase. They were able to put me in a ca team at #1 Cochran worked magic to get me into an even better car than the one I originally was looking to purchase. They were able to put me in a car with a higher trim level, better gas mileage, and best yet—availability when I needed a car. I am very appreciative of their efforts. Kieran in particular was very patient when it came to answering my questions (and calls and texts) and very transparent during the buying process. I would highly recommend the team at #1 Cochran for purchasing a vehicle. More

Kim in the service dept was great to work with from scheduling to keeping me informed on the work progress and when it was complete scheduling to keeping me informed on the work progress and when it was complete More

I have a Toyota sienna 2024 modified handicap van both the service person, and Mobility Works worked together to make an easy solution to a safety airbag issue. Greatly appreciated that they work together the service person, and Mobility Works worked together to make an easy solution to a safety airbag issue. Greatly appreciated that they work together to find a solution and minimize the efforts to solve the problem. More

You have really great employees. I am impressed with everyone from the person who takes my keys and mileage, to the service advisor, to the tech who works on my vehicle. I am impressed with everyone from the person who takes my keys and mileage, to the service advisor, to the tech who works on my vehicle. More

Went in for an oil change and to diagnosed a warning light on the dashboard. They didn’t even look at the system and just said I had to replace it all. light on the dashboard. They didn’t even look at the system and just said I had to replace it all. More

Rating based on service, which I think was awful. Communication with service associate was atrocious. He wouldn’t answer text or pick up the phone. Prices were extremely high. You would think when Communication with service associate was atrocious. He wouldn’t answer text or pick up the phone. Prices were extremely high. You would think when you pay over $2500 for service in two different cars they would at least check the tire pressure when they were doing a tire rotation but no that didn’t happen. And one would also think for that kind of cash they would run it through a car wash, but no that didn’t happen. I asked them to check a brake issue and it wasn’t until my prompting that they even addressed it nor did they take it for a drive to see what the issue was. Took all Day in two. Different days even though they were dropped off the night before then was given 25 minutes to pick up the vehicle without any other options for pick Up. Just terrible wouldn’t recommend them and I will not be returning. More