
#1 Cochran Toyota
North Huntingdon, PA
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I love my local Toyota shop. Doug always greats me with a smile and is always very knowledgeable. Bonus they have great coffee. Doug always greats me with a smile and is always very knowledgeable. Bonus they have great coffee. More
The final retail worksheet which gave us the out-the-door price is what prompted us to make a purchase of the 2034 Toyota Corolla Cross Hybrid. We went to the bank and got a cashiers check for the amount sho price is what prompted us to make a purchase of the 2034 Toyota Corolla Cross Hybrid. We went to the bank and got a cashiers check for the amount shown on that paper since we were willing to pay cash in full. Came back from the bank and then was presented with a lot of paperwork and all kinds of additional priced items. That bllew our minds because we thought these “extras” which could amount to $4000-$10,000 additional coverage to insure quality, depending on which ones we would choose, were included in the sales price. We declined all of these. Did not understand all the gizmo electronics (traded in a basic 19 year old car) and had to return the next day to get an in-car orientation of how all the fancy dashboard screen and buttons worked. That should’ve been offered on the day of sale. Staff was very friendly. Disappointed we have to wait on a missing key fob part they should have had which is necessary if the fob fails to open the driver side door. Bottom line, we love the car and are confident #1 Cochran Toyota in North Huntingdon will be a good choice for all future questions and service. More
This service dept keeps me informed for regular maintenance, and when it’s being done, they check other important items. This time, I needed a wheel alignment (which I didn’t realize). Amazing, the maintenance, and when it’s being done, they check other important items. This time, I needed a wheel alignment (which I didn’t realize). Amazing, the car ride felt so much better, and it will save time and money by not damaging my tires now. They’re the best! More
Very displeased with the scandal I've encountered. The type of people that get these employment roles are no qualified. There was a great deal of money hungry lies, a misdiagnosis was made.I enciunter The type of people that get these employment roles are no qualified. There was a great deal of money hungry lies, a misdiagnosis was made.I enciuntered tricksters who were biased and tried to get money from a full lie made from my vehicles issue. I feel for others who get the treatment of lies and scandal with their vehicle service here. More
Doug was very accommodating and professional, He was understanding and reassured me that I’d be taken care of properly and to my satisfaction. understanding and reassured me that I’d be taken care of properly and to my satisfaction. More
The dealership is efficient, but no longer seems to offer discounts for car maintainence. Some employees are excellent communicators but others should take more time to review with the customer. discounts for car maintainence. Some employees are excellent communicators but others should take more time to review with the customer. More
everyone at the dealership was very helpful and accommodating. they explained everything to me, and it was truly helpful as a first-time buyer. i worked with chad and he was most helpful, even walk accommodating. they explained everything to me, and it was truly helpful as a first-time buyer. i worked with chad and he was most helpful, even walking me through all the features of the car! i would definitely come again :) More