#1 Cochran Toyota

I purchased a Rav 4 in September 2024. The sale went fine at the time but I never received the paint protective package I bought or the floor mats I ordered (the car had none). I have bee The sale went fine at the time but I never received the paint protective package I bought or the floor mats I ordered (the car had none). I have been trying to reach anyone who can fix this and no one calls me back. I have emailed, texted, called, left messages, wrote on the “contact us” sections of the website. No one is helping. More

I always go in first thing in the morning and stay. They are thorough yet relatively fast. The quality of service is good They are thorough yet relatively fast. The quality of service is good More

Vehicle came in due to a screw being in the rear tire. Service looked at the tire and stated it needed to be replaced. The price given was $80 higher than Flynn’s next door. The parts guy was very arrogan Service looked at the tire and stated it needed to be replaced. The price given was $80 higher than Flynn’s next door. The parts guy was very arrogant and standoffish. I will gladly drive to Toyota Monroeville for service and sales before I deal with your location again. Unfortunately this seems like a common thing talked about at your location. Best part of this ordeal is I took the vehicle to Flynn’s to have them look at the tire and order a replacement since that was your recommendation. Flynn’s removed the tire, removed the screw, verified screw never punctured the tire wall. The tire was reinstalled and charged zero dollars. They provided the amazing service your team should have. All of our vehicles are Toyota (tundra, sequoia, 2 rav4’s). You guys need to do better. More

Always friendly, knowledgeable, and i think they really try to acknowledge long term customers in their work and attitude try to acknowledge long term customers in their work and attitude More

Excellent dealership with great staff that were able to meet all of my needs and find me the truck that I wanted for a price that I was happy with. AJ Vidra was my favorite salesman that I've ever come ac meet all of my needs and find me the truck that I wanted for a price that I was happy with. AJ Vidra was my favorite salesman that I've ever come across and I will be sure to be back in the future. More

I will never take either of my toyotas here again. 2 days of my time wasted 2 days of my time wasted More

Courteous staff and quick service. Ty. Easy to schedule. Would recommend using Cochran Toyota for service. Ty. Easy to schedule. Would recommend using Cochran Toyota for service. More

All of your employees were kind, respectful, efficient, and helpful. They were courteous and kind to a handicapef customer. The and helpful. They were courteous and kind to a handicapef customer. The More

Brandon, Arpit and everyone at Cochran Toyota was super responsive to any questions I had. I can honestly say in my several decades of purchasing vehicles, this was hands down the best experience. Absolut responsive to any questions I had. I can honestly say in my several decades of purchasing vehicles, this was hands down the best experience. Absolutely no haggling which led to a stress free deal. More

Kim and the Service Department are very accommodating and knowledgeable. They are always friendly and ready to serve your needs. knowledgeable. They are always friendly and ready to serve your needs. More